Active Since
Offer Rating
BBB Status
Editor's take
Pros and cons
Reviews
Company info
Opendoor is for home sellers who want to skip the hassles of a traditional home sale — without sacrificing too much on price.
You can get an initial offer within 24–48 hours, choose your closing date, and skip repairs and showings. The company also pays much closer to market value than traditional house flippers.
Opendoor does charge a 5% service fee, and some customers complain that final offers are lower than initial estimates.
If you’re planning to request an offer from Opendoor, it’s smart to compare it with a few others before deciding. With more offers in hand, you can get a more accurate picture of your home's cash offer value. And, sellers with multiple offers to fall back on often get better prices and contract terms.
You can request offers on your own, with the help of a top local realtor, or through a cash offer marketplace like Clever Offers. Enter a few home facts to see what offers you qualify for and quickly compare options from investors, iBuyers, and more — no added fees or obligation to move forward.
Is Opendoor right for you?
Opendoor is ideal when:
- You have a home in fairly good condition
- You don't want to deal with repairs or showings
- You need either a quick closing or a flexible one
- You're willing to sacrifice some profit in exchange for flexibility and convenience
- You're looking for a backup offer in case your home doesn't sell in certain timeframe
Opendoor works best for home sellers who want to skip the hassles of a traditional home sale — and are willing to part with some of their profit to do it. The company offers flexible close dates and also pays more than traditional house flippers — although the offer will still be shy of full market value.
In exchange for a quick, convenient sale, Opendoor charges a 5% service fee and deducts the full amount for any improvements it thinks your home needs. Past customers have complained that final offers are significantly lower than initial estimates — often by tens of thousands of dollars.
"For my situation, I needed to sell fast and the offer they gave me was about $8K below what I would have listed it for (spoke to 3 realtors)," said a Reddit user who sold his home to Opendoor in January, 2024. "I did it for speed, convenience, and no showing or waiting on buyers hassle, while understanding that I will have to bite the bullet on a few thousand [dollars] and that's what ended up happening."
If you have a home that needs significant work or need to get your home's full asking price to secure a new house, selling to another company that buys houses for cash or listing with a realtor (particularly from a brokerage offering competitive commission rates) may be a better alternative.
Top Opendoor alternatives
Opendoor competitors include other iBuyers like Offerpad, buy-before-you-sell services like Homeward, and investors that flip homes for a profit.
While iBuyers tend to pay closer to market value than traditional 'we buy houses' companies, they operate in limited markets and typically don't buy homes that need a lot of work or have financial complications like liens attached.
Cash offer networks like Clever Offers let you compare offers from multiple cash buyers, which could get you a more competitive price for your house.
Here are some of the top alternatives to Opendoor.
» MORE: Looking for more cash buyers near you? Check out the best companies that buy houses for cash to see our comprehensive guides for all 50 states.
Opendoor customer reviews
| Source | Average Rating | Review Count |
|---|---|---|
| BBB | 1.2 | 157 |
| 1.4 | 68 | |
| Reviews.io | 4.4 | 3,425 |
| Trustpilot | 4.5 | 673 |
| Zillow | 4.6 | 74 |
| Weighted Average: | 4.3 | 4,397 |
Customer reviews for Opendoor are a mix of positive and negative. Overall, the company maintains an average rating of 4.26/5 across 4,397 total online reviews.
While some customers find the convenience of selling to Opendoor worth it, others complain of disappointing offers and excessive repair fees that significantly lower their net proceeds.
Here are the most common themes from Opendoor reviews.
🔎 How we analyzed Opendoor reviews
Our review analysis process includes gathering all verifiable customer reviews from 3rd party sites such as BBB, Google, Consumer Affairs, TrustPilot, and Yelp.
In addition to tallying total review counts and average customer ratings, we used AI to identify positive and negative themes related to the following core criteria:
- Offer quality: Whether customers are pleased or disappointed with the amount of money offered for their homes
- Service quality: Measures the ease and convenience of the process, as well as the level of support provided throughout
- Fees and other costs: Whether customers feel the value provided justified the fees and other costs of doing business
- Buyer sentiments: Buyers' level of satisfaction with the process and outcomes of purchasing a home from the company
- Credibility: The degree to which customers report being treated professionally and ethically vs. reporting a lack of integrity on the part of the company or its representatives
To ensure an accurate depiction of the customer experience, we run every review through AI to check for mentions of each theme and tally the percentage of mentions across the entire review set.
Positive themes from Opendoor reviews
✅ Smooth, convenient sale process
Review after review for Opendoor mentions its efficient, stress-free selling process. You can get an offer within 48 hours of submitting your property information online and close in as little as 2 weeks (or take as long as two months, if you need time to find a new place).
I previously had a realtor come out and she advised me of all the things I would need to do before I sold my house and the fees—that was just going to be a lot of time and money. I contacted Opendoor. They came out on time walked thorough the house taking pictures and videos. My offer was more than my realtor said she could get me and I didn’t have all the fees or wasted time. Signed the contract set my move date and closed on that day close to my house. Very easy process. Money was in the bank the next day.
From the initial consultation to closing day, Opendoor made selling our house a super smooth and stress-free process. Terrance was our Opendoor agent and he was incredibly helpful and very responsive. The communication/instructions were very clear. We are so happy we chose to forego the traditional putting our house on the market and dealing with the headache of staging it, having it immaculate with a family with small children, open houses, etc We got a fair offer and would recommend this company to anyone.
✅ Reasonable offers
Other reviews mention that, while Opendoor may not give you as much as you could sell for on the open market, offers are generally worth the convenience:
Very smooth/stress free sale, I left a little money on the table but it was worth the speed and convenience of selling to Opendoor. I would recommend giving them a chance. 10/10
They did what they said they were going to do. They moved quickly. There were no surprises. It was a lower price than probably could otherwise been had but a good trade for speed and certainty.
With the uncertainty of the housing market, I felt Opendoor's offer was really fair. Not having to do repairs, deep cleaning, or open houses was a huge weight off for me. I loved choosing my close date. They made it incredibly simple. They even sent a mobile notary to me to sign the papers, very convenient and simple. I just had to empty the house and submit my photos. I got a confirmation and the money in my bank on my close date. Might not be for everyone, but it was perfect for me.
✅ Great customer service
Other positive Opendoor reviews praise the customer service. Team members are described as professional, organized, and responsive — helping home sellers move seamlessly through the process and addressing any questions along the way.
I had an excellent experience selling my home with Opendoor. The process was seamless, efficient, and handled with professionalism. It was a pleasure working with such a well-organized and helpful team.
Opendoor sets expectations from the beginning and they outline the process step by step so you're not surprised with the unexpected. They move quickly and allow you the option to select dates and timeframes that work for you. My representative, Chandi, was great. She answered all of my questions and called me back anytime she missed my call. Opendoor went above and beyond to ensure that my closing happened as scheduled. Selling my home with Opendoor was a smart choice.
Opendoor complaints
❌ Offers that are lowered or rescinded altogether
Many Opendoor reviews from sellers mention final offers being well below initial offers.
Opendoor initially estimated our home to be about what we expected. Our home had a new roof, new water heater, new appliances, new paint. The only thing that needs fixing is a small patch in a bathroom wall where a new sink was installed. They estimated $30,000 in repairs. The offer didn't state for what. Based on other reviews, it seems they charge $30k as a standard. The final offer given was $100,000 less than the initial and $80,000 less than the nearby comps.
Their original estimate for my home was $257k–297k. After I meet with one of their representatives the actual offer was $162k. They wasted my time and mislead me.
Some customers, like this home seller on Trustpilot, also mention offers that are taken off the table late in the game, resulting in wasted time and lots of added stress.
Just about two weeks before the scheduled closing, Opendoor left me a voicemail saying they cancelled the contract because they have concerns about being able to resell the house. The contract included a 10 day due diligence period but Opendoor cancelled more than 10 days after the contract was signed. They breached the contract.
❌ Inflated repair costs
One of the key complaints among Opendoor customers are the unpredictable repair costs, which can reduce final payouts by considerable amounts — sometimes weeks into the process
Was given a decent offer at first, then was hit with 35k worth of repairs that say the house requires. They weren't transparent about what repairs were needed. They dragged out the whole process. Total bait & switch.
Adding to the frustration, some sellers note that Opendoor doesn't actually make all of the repairs it charges for before re-listing the house.
The big issue I have is the repair cost estimate. We sold the house and 2 weeks later its on the market for 32k more, which I don't mind at all. I just know they didn't spend what their repair cost estimate was based on the pictures. I also remember the agent telling me if the repairs came in lower its possible we might get money back. It's after closing now so I don't see that happening.
❌ Low-quality renovations and difficult negotiations for buyers
Home buyers tend to have poorer experiences with Opendoor than sellers. Reviews from buyers note unjustifiably high prices that Opendoor refuses to negotiate and shoddy workmanship on repairs.
Bought a townhouse from this company. Minor repairs were not completed, could have been simple fixes but company refused to fix issues. Three months in and had a major plumbing stoppage the following month and 20 year old water heater that should have been replaced broke after three months. No blinds on windows, door to utility broke, windows need replacement and had half removed tint that looked awful, no blinds, no screens, drainage pipes exposed outside that could have been buried but company refused so now I have a muddy back yard after diy project. So… has been one project after another and unforeseen repairs costing me over $3000 just four months into mortgage.
After [Opendoor was] refusing to negotiate on price and not disclosing any issues on the house, we paid near the top of the appraised value for a house from the 70's and so far it's ended up having extensive severe termite damage, live termites, leaky pipes, and poorly installed new flooring that isn't level and is breaking apart.
If you're viewing an Opendoor property, find a real estate agent who can help you spot potential problems, and get a thorough home inspection before closing.
How Opendoor works
Selling to Opendoor is a fairly straightforward process that can be done in as little as two weeks. Here’s how it works.
1. Request an Opendoor preliminary offer
To get an Opendoor preliminary offer, you fill out an online form with basic details about your property. If your home is eligible, you receive an initial cash offer, usually within 24 hours.
2. Schedule an inspection
Your final offer is contingent on a home inspection, which you schedule after receiving your preliminary offer. The inspection will cover your home's interior features (e.g., paint, flooring, cabinetry, appliances), exterior (e.g., roof, foundation, building materials, pool, landscaping), and major systems (e.g., HVAC, plumbing, electrical).
The inspection's thoroughness can vary, but several sellers told us it was surprisingly quick.
Bradley Carpenter, who sold his house to Opendoor in 2022, only had to submit photos of the rooms of his house. “They didn't do an interior inspection," he said. "They sent these three guys out and they just walked around the house, basically an exterior inspection.”
That said, Opendoor has gotten pickier about which properties it buys, and more recent sellers claim that a brief interior inspection was part of the process.
3. Receive a final offer
After the inspection, you receive your final, adjusted cash offer. The offer will show the amount deducted for repairs, which can often be several thousand dollars. It will also include your anticipated closing costs and Opendoor's service fee, which most sellers claim are pretty standard (ranging from 0.5–1%).
According to Opendoor's website, you can cancel your contract without penalty at any time before closing.
4. Sign the purchase agreement and choose a close date
If you sign the purchase agreement, you get to choose your closing date. Opendoor also lets you change your closing date as long as it’s not within seven days. Opendoor generally uses its own title insurance company, which requests documents from you via email.
You can also stay in the home for up to 17 days after closing using Late Checkout. Opendoor charges around $100–400 per day and asks for a $2,000 security deposit.
Verify the Late Checkout fees beforehand. We talked to one seller who said Opendoor allowed him to stay for seven days after closing for free.
5. Close and get paid
Closing with Opendoor is also simple. You provide any needed documents (like your current mortgage) by email and sign the paperwork electronically. On moving day, you send photos of the property's move-out condition, and Opendoor deposits funds into your account within a day or two.
If you paid for Late Checkout, Opendoor returns your security deposit to your account shortly after closing. It deposits the funds from the sale into your account within a few days.
How much does Opendoor pay for homes?
| Opendoor price | $338,560 |
| Market price | $374,866 |
| Loss to seller | -$26,376 (-9%) |
As a general rule, Opendoor pays more than your average house flipper, but still far less than what a seller could get on the open market.
To get a realistic picture of how Opendoor's offers compare to market value, our team analyzed 409 homes bought and sold by the company between May 2023 and June 2025. Here's what we found:
- On average, Opendoor sells homes for about 9% more than it pays.
- On a home priced at $338,560 (the average paid by Opendoor), that represents $26,376 that you're essentially giving away for the convenience of a quick, hassle-free sale.
Actual offers vary widely by market and condition, and final offers can be significantly lower than initial offer amounts after factoring in service fees and repair costs.
Opendoor fees and other costs
| Service fee | 5% |
| Repair deduction | Varies |
| Closing costs | ~1% |
Opendoor fees include a 5% service charge, plus traditional closing costs of about 1%. But you also need to pay for repairs, which can vary substantially. In fact, several Opendoor reviews complain about repair costs being several thousand dollars, substantially lowering the final offer.
In February 2024, Google user Jon Baugues had this to say about Opendoor's repair costs:
"As many others have said you get an initial 'offer' that according to them can go up or down. But yet only goes down. Plus, they have 30k in repair costs that are deducted that they are unable to itemize except saying paint and flooring. They lowball you while technically keeping the purchase price higher so their comps remain high. Way better options than selling to them."
For Bradley Carpenter, who sold his home to Opendoor in 2022, the company's repair fees were about $7,000 — just over 3% of the offer price.
However, Carpenter negotiated by showing Opendoor a competing offer from Offerpad. Over Zoom, he told us, “I sent [Opendoor] the Offerpad offer, and I said, ‘Hey, Offerpad offered me $3,000 more than you. Are you guys willing to come up a little bit?’ As a result, Opendoor reduced their bill for repair fees by $3,000."
If repair costs seem high to you, you can try to negotiate or reject the offer without penalty.
What types of homes does Opendoor buy?
Opendoor has narrow standards for the homes it buys. Your property needs to be:
- In fairly good condition
- A single-family home or townhome (condos and duplexes are accepted in some areas)
- Constructed after 1930
- Worth under $1.4 million (ideally $100,000–600,000)
- With clear ownership
- Owner-occupied or vacant at close
Distressed or hard-to-sell properties tend not to qualify. For example, Opendoor doesn't purchase properties that:
- Are in foreclosure or short sale
- Are damaged by fires, floods, or natural disasters
- Use septic systems
- Contain unpermitted additions
- Are in a flood zone
- Contain dated building materials
- Have significant structural or foundational issues
Even if your property meets Opendoor’s criteria, there’s no guarantee the company will make a cash offer. Other factors, like local market conditions, also determine whether Opendoor will buy your house.
Buying from Opendoor
The process of buying from Opendoor is similar to that of buying the traditional way. However, you'll be negotiating directly with Opendoor — and buyers often express frustration with the lack of flexibility on Opendoor's part, even when buyer's bring serious concerns to the table following an independent inspection.
Customers also note hiccups and delays in the closing process when buying from Opendoor, as well as Opendoor's failure to disclose issues with homes that they are selling.
Here’s how buying from Opendoor typically works.
1. Search for properties online
You can search for homes to buy through Opendoor’s website. By default, Opendoor lists all homes for sale on the local MLS. If you want to see only homes owned by Opendoor, go to the More Filters menu and check the box “Opendoor homes only.”
2. Get pre-approved for a mortgage
You need to get pre-approved for a mortgage before you can tour Opendoor-owned homes. Opendoor is partners with a mortgage provider called Lower. While Opendoor may recommend working with Lower, you have no obligation to do so. Shop around to make sure you get the best mortgage deal.
3. Tour a house with the Opendoor app
When you find a home you like, you can schedule a tour. You can self-tour most Opendoor-owned homes via the Opendoor app. Just choose a time that works best for you and tour without a real estate agent. Homes that Opendoor doesn't own typically require an agent to be present during the tour.
4. Make an offer
To make an offer on an Opendoor house, you can use your own agent. Opendoor often lists two prices on its homes — one if you make an offer with your real estate agent and a lower one if you buy "directly" from Opendoor. The buy direct option gives you almost no room to negotiate, which is why the price is lower.
However, even if you make an offer with an agent, don’t expect Opendoor to negotiate much on its price.
Barry Richards, Principal Broker at EXIT Realty Garden Gate Team in Springfield, Tennessee, told us that Opendoor tends to price homes high and wait until someone is willing to meet that price. He said, “They don't tend to negotiate much on whatever current price they have.”
Opendoor may recommend you use an Opendoor agent if you don't already have a realtor. You have no obligation to do so, and you can proceed with or without your own realtor.
5. Schedule an inspection and close
If Opendoor accepts your offer, you need to schedule an inspection and negotiate any repairs and closing costs. Unfortunately, Opendoor homes sometimes have rushed repair work, so make sure you get a thorough inspection.
After you sign the agreement and finalize the inspection, you can choose your close date. The entire buying process typically takes 14–45 days.
Other Opendoor services
Aside from instant cash offers, other Opendoor services include title insurance and financial services through its partnership with Lower. Because of market conditions, a few Opendoor were discontinued, such as Opendoor Home Loans.
Offer Lock
As an alternative to selling directly to Opendoor, Offer Lock allows you to 'lock in' your cash offer for 30 days while you list your home the traditional way with an Opendoor partner agent. (Typically, Opendoor’s final cash offer expires after 5 days.) If you get a better offer from a traditional buyer, your agent will support you through the usual selling process. If not, Opendoor's offer is there for you to fall back on.
Offer Lock is available to anyone who lists with an Opendoor partner agent and whose home qualifies for a final cash offer.
OS Title
In 2019, Opendoor acquired OS National, a national title insurance company that serves as its preferred title and escrow partner.[1].
📍 Opendoor locations
Opendoor is currently active in the following markets. Select your local market to find additional cash home buyers available near you.
Is Opendoor legitimate?
Yes — Opendoor is a legitimate company that buys and sells homes in over 50 U.S. metros. It was founded by Eric Wu in 2014 and has since raised a combined total of $1.9 Billion from venture capital investors. The company went public on December 21, 2020.[2] However, it has struggled to maintain its strong initial growth. In 2024, the company purchased just 14,684 homes, down from nearly 37,000 homes at its peak in August, 2021.
While Opendoor is a reputable company, it has had its issues in the past. For example, the Federal Trade Commission required Opendoor to pay $62 million for misleading sellers to believe they would earn more with Opendoor than selling on the open market. [3]
Opendoor responded by saying the claims were from 2017 to 2019, and it has since modified its marketing messages.[4]
Today, Opendoor enjoys a mostly positive reputation among customers, with an aggregate 4.26/5 star rating across 4,397 online reviews.
Opendoor FAQs
Does Opendoor pay a fair price?
According to anecdotal accounts and prevailing data, Opendoor pays less than what sellers could get on the open market, although offers can be stronger in a seller's market. Our team's analysis of more than 400 recent Opendoor properties found that the company pays an average of 9% less for homes than it resells them for, not including service fees or repair costs.
Does Opendoor negotiate?
You can ask an Opendoor representative to re-evaluate your cash offer if you feel like the company has missed key features of your home that could affect its value, but your ability to negotiate may be limited by the company's strict purchase criteria.
If you're buying a home from Opendoor, you or your buyer's agent can try to negotiate the price point, but according to Opendoor reviews, customers claim the company likes to sell close to the listing price.
Does Opendoor pay closing costs?
Opendoor does not cover closing costs for buyers or sellers. However, closing costs are disclosed with your final offer amount and are in line with the costs (title, escrow, and attorney fees, etc.) you'd pay in a typical real estate transaction.
How Opendoor makes money?
Opendoor's business model relies on buying houses and then reselling them on the open market for a profit. Opendoor also makes money with its 5% service fee.
Which is better: Opendoor or Zillow?
Opendoor and Zillow used to be the top iBuyers in the industry. In November 2021, Zillow shut down its iBuying business.
