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Pros and cons
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Company info
Known for its slogan, We Buy Ugly Houses, HomeVestors of America is one of the nation’s largest franchise cash home buyers.
Local franchise owners can purchase homes in any condition, pay in cash, and close in as little as three weeks — making We Buy Ugly Houses a solid option for sellers facing financial challenges, tight timelines, or properties in poor condition.
That said, working with HomeVestors comes with a significant financial tradeoff. The cash offer is generally well below market value, and some franchises have faced complaints and negative publicity over their business practices.
If you’re planning to request an offer from HomeVestors, it’s smart to compare it with a few others before deciding. With more offers in hand, you can get a more accurate picture of your home's cash offer value. Sellers with multiple offers to fall back on often get better prices and contract terms.
You can request offers on your own, with the help of a top local realtor, or through a cash offer marketplace like Clever Offers. Enter a few home facts to see what offers you qualify for and quickly compare options from investors, iBuyers, and more — no added fees or obligation to move forward.
Is HomeVestors right for you?
Companies like HomeVestors make the most sense when you have a home that you need to sell quickly, and you aren’t concerned with getting the highest price possible. For example, you might consider HomeVestors if you:
- Need to move on an extremely tight timeline
- Have a house in poor condition
- Are facing foreclosure or other financial issues
- Need to sell an inherited home
- Are selling a house from out of state
- Don’t have time or money for home repairs
- Own a rental property with problematic tenants
In these situations, HomeVestors offers a distinct advantage over a traditional home sale: An all-cash offer with no contingencies and the ability to close on your own timeline. They'll also purchase your house as-is, do all of the repairs, and cover the closing costs. In many cases, you can even leave unwanted furniture behind.
Just be prepared to take a significant financial loss for the ease of being able to walk away and leave the work to someone else.
Property investors typically aim to offer about 70% of a home's after-repair value — what they think they'll sell it for after fixing it up. Pecent data from Redfin shows that investors typically resell homes for about 55% more than they pay.[1] Financially, most sellers will find a much better deal on the open market.
If you want to maximize the profit on your home sale, working with a real estate agent who offers competitive commission rates is usually a solid choice. Many low-commission realtors provide full service at a fraction of the cost (typically about 1.5% of the sale price vs. the usual 3%). They can work on your timeline, coordinate whatever home prep is needed before you sell, and also help you negotiate terms such as sale price, repairs, move out dates, etc.
If you’re set on selling to a cash buyer, get multiple offers from cash home buyers to ensure you get a good deal. Remember, how much an investor will pay for your house will depend on several factors — including the buyer themselves — so it’s wise to shop around.
Top HomeVestors alternatives
HomeVestors is one of the most recognizable cash home buying brands in the nation. However, it's important to shop around to ensure you're getting a competitive offer.
Another investor may be able to offer a better sale price or more accommodating terms to suit your situation.
» MORE: Looking for more cash buyers near you? Check out the best companies that buy houses for cash to see our comprehensive guides for all 50 states.
HomeVestors reviews and complaints
| Source | Average Rating | Review Count |
|---|---|---|
| BBB | 1.4 | 30 |
| 4.7 | 2,905 | |
| Weighted Average: | 4.7 | 2,935 |
On the whole, HomeVestors reviews are mostly positive. The company has an overall average rating of 4.67/5 across 2,935 online customer reviews.
Positive reviews mention the professionalism of the company reps, who are described as honest, transparent, and accommodating.
However, your experience with HomeVestors will vary based on location. Reviews for certain branches point to questionable sales tactics, such as pressuring vulnerable customers to sell. Scattered reviews also mention low offers compared to competitors.
If you plan on working with HomeVestors, it's best to research your local branch to ensure they are reputable. You should also get offers from at least a few different companies to ensure the price and terms are fair. Our team has put together guides on the best cash home buyers in cities across the U.S.
✅ Quick and convenient process
Customers from multiple locations note that the process of selling to HomeVestors is surprisingly easy and hassle-free.
Working with Home Vestors was better than I thought it would be. It was seamless and effortless. They allowed us to close when we were ready and allowed for us to have an overlap in time from the sale of the house to the closing of our new house so we didn’t have to worry about finding somewhere to stay and move our belongings multiple times.
Easy process with no renovations, showings, or months of waiting. Homevestors is the best for As Is properties!
✅ Helpful in complex situations
Many sellers praise their local HomeVestors licensee for their flexibility and accommodation in difficult situations, such as when selling a home as is from out of state. Customers specifically mention flexible closing dates and the ability to leave unwanted furniture and other items behind.
After my mom passed away, I was overwhelmed with the responsibility of selling her home as-is. John G. and his team stepped in with compassion, professionalism, and care—and ultimately purchased the home as-is. They made the entire process smooth, fair, and stress-free during a very difficult time.
My family had a house in probate in Texas. We live in Florida. If it hadn't been for Kyle going above and beyond what we ever expected from someone we didn't even know, I don't think this sale would have ever happened. I can't thank you enough for a very fair purchase price and all the extra effort you put in to see it to the finish.
Their patience and assistance in dealing with the HOA, even offering an extension to the closing date while the issue was resolved, provided us with much needed relief from unnecessary anxiety as we were 1500 miles and several states away. Also, their cash offer was closely competitive with the net figure from an MLS listing, saving us the uncertainty and complications of showings and negotiations AND they took care of the final details of cleaning the home and even purchased the furniture from us, saving us the expense of moving and storing it.
✅ Fair offers and ethical treatment
Customers also note that they received fair offers and appreciated the honesty and integrity demonstrated by their service reps throughout the process.
We found them to be honest and responsive in their communications. They offered a fair price for our home. They were willing to work with our timeline regarding the closing. There were no hiccups in the process. They fulfilled all their contractual obligations on time, as required. They work with a capable team. We would not hesitate to work with them again.
These guys are the best. Not only was their offer more than good, they even gave me honest options I could do besides selling to them. Plus, I was able to rent the house I sold them for two months as I was closing on a new house. If you’re looking to sell for cash, use them, you will not regret it.
❌ Low offers
While many HomeVestors customers mention that offers are fair given their home's condition and the urgency to sell, others are less than pleased with their offers.
Offered me $60,000, and I laughed out loud! I told him I had already been offered $100,000. He said I’d better take it (and) run with a smirk. Well, I sold it for $110,000!
This is one of the companies that will reach out to homeowners unsolicited and make them ridiculously low offers for properties that are skyrocketing in value. I gave them about 3 minutes of my time today and it was the worst possible use of those 3 minutes because they offered me LESS than what I paid for the property.
❌ Unwanted marketing
Another common complaint about HomeVestors is that the company sends homeowners repeated junk mail with unsolicited offers to buy their homes.
This company keeps mailing my grandmother when we have called multiple times to get them to stop. We have asked to be put on a do-not-contact list but get mail from them at least once a month. I will be filing a complaint with the FTC. If they are doing this to random people, who knows how they actually treat their customers.
As someone else put it, stop sending me junk mail. I’m not selling you my house.
How HomeVestors works
Here's what to expect when selling your home through HomeVestors:
- Complete an online form to book a no-obligation home review.
- Confirm your details with the company. Then, your local branch will reach out to schedule a walkthrough.
- Once the walkthrough is complete, you’ll receive a cash offer — sometimes on the same day.
- You can accept the cash offer and move to the closing process or deny the offer and walk away.
- Close on your home in as little as three weeks.
With HomeVestors, you don’t need to worry about repairing, updating, or even cleaning the property.
Before you accept the cash offer, though, ask your We Buy Ugly Houses rep if they plan to flip or wholesale your home. Wholesale deals can fall through at the last minute if the buyer backs out.
Also, you may want to consult with a real estate professional or attorney to review any contracts to ensure the terms are fair and there are no unexpected loopholes that let them out of the contract without penalty — especially past the due diligence period.
How much does HomeVestors pay?
Most real estate investors, including HomeVestors, pay less than 70% of a home’s after-repair value (ARV) minus repair costs. Our own survey of over 700 real estate investors found that they typically aim to offer between 65% to 70% of ARV, with a median offer of 67.5%.
To put it in perspective, a real estate investor usually won’t offer more than $120,000 for a home they think they could sell for $200,000 after about $20,000 in repairs. Barring any unexpected expenses, that would leave them with a $60,000 profit, minus selling costs.
The actual offer you receive from HomeVestors is up to the discretion of your local franchise owner, and review sentiment around offers is a mix of positive and negative.
HomeVestors also encourages wholesaling through its proprietary DealVestors Platform, which means the investor may not purchase your home outright.[2] Rather, they will get you under contract and then resell the contract to another house flipper. This strategy incentivizes franchise owners to make below-market offers to maximize the profit potential for them and the end buyer. It can also put home sellers at risk of a deal falling through if the HomeVestors rep can't find another buyer to purchase the contract at a higher price.
For example, Ricky L. from Dallas said he had a deal lined up with HomeVestors, only for them to back out at the last minute, leaving his family in financial trouble.
HomeVestors fees and other costs
There’s no cost to seek an offer from We Buy Ugly Houses, and the company doesn’t charge any fees or commissions. The cash buyer also covers closing costs.
What types of homes does We Buy Ugly Houses buy?
We Buy Ugly Houses will buy almost any property except mobile homes. This includes houses that are distressed, structurally unsound, located in flood zones, or occupied by tenants. The company will also purchase some commercial properties.
📍HomeVestors locations
HomeVestors is available nationwide. Select your local market to find additional cash offer products available near you.
Is HomeVestors reputable?
HomeVestors of America, Inc. was founded in Dallas in 1996 and maintains an A+ rating with the BBB.
Although HomeVestors (more popularly known as 'We Buy Ugly Houses') has been a prominent cash-for-homes company for nearly two decades, a 2023 ProPublica investigation harmed its reputation.
The report revealed that a Los Angeles franchise allegedly exploited vulnerable homeowners, particularly the elderly, disabled, and those facing financial difficulties, to acquire properties under questionable circumstances.[3]
Maria Jimenez reported feeling pressured by her local franchise to sell, stating they warned her that the city might take her home if she didn’t agree to the sale — just a day before a social worker was scheduled to assist with code violations.[4]
Since the investigation’s release, HomeVestors informed ProPublica that it changed company training policies to avoid similar issues in the future.[5]The long-term effects of these changes are yet to be seen.
FAQs
How do 'we buy houses' companies work?
Most companies that buy houses for cash are professional real estate investors who purchase properties, fix them up, then resell or rent them out for a profit.
- Many property investors look to buy “distressed” homes (properties that need major repairs, have complex title or tax issues, or whose owners are under pressure to sell fast).
- Because investors usually pay with cash, they can close faster than retail buyers who need approval from a lender. Some can close in as few as 2-3 days after making an offer.
- Buying complicated properties fast carries a lot of risk, so investors typically pay less than you'd net on the open market to ensure they don't end up losing money on the deal.
- This tradeoff can be worth it if you need speed and certainty or can't sell your home on the open market.
But cash investors aren't always your best or only option. We suggest trying an offers marketplace like Clever Offers, which brings you competing cash offers and other sell-fast solutions to compare so you get the best price and sale outcome.
Should I sell to a company that buys houses for cash?
Consider a cash home buyer company if you're selling a house that needs major repairs, has complicating factors (e.g., title problems, liens, tax issues), or are under pressure to sell your house fast because of pre-foreclosure, financial issues, or unexpected life changes.
If you need to sell fast and have a newer, well-maintained house, you may want to look into an iBuyer or Buy-Before-You-Sell (aka bridge loan) service, if they're available in your area. iBuyer and Bridge Loan services may help you get a higher price without sacrificing speed and certainty.
If you have a more flexible selling timeline, it’s worth finding a real estate agent to get a free comparative market analysis so you know what you could get for your home on the open market. Listing with an agent means less control over timing, but will generally net you the most money in the end — even if you're selling a house as-is.
Are 'we buy houses' companies a ripoff?
Most "We Buy Houses for Cash" companies are legit. But there are definitely bad actors and frauds to watch out for. Here are some quick tips that can help you avoid potential scams or predatory buyers.
- Look for an established online presence. E.g., BBB accreditation with a high letter grade; excellent customer ratings and lots of reviews (including recent ones) on third-party platforms like Google; a legitimate-looking website with info about owners, customer testimonials, and other credibility signals.
- Always request offers from more than one cash buyer. This will help ensure, at minimum, that you get a fair price and, ideally, help you net the most possible cash in the end. (Note: Clever Offers makes this process fast, safe, and easy).
- Ask for a proof of funds letter along with the cash offer. Legit and experienced cash investors should be happy to provide this to you.
- Make sure all the key details are in the contract. The earnest money deposit, sale price, closing date, and other key terms should be clearly stated in the purchase agreement. If it’s not in writing, the buyer can make last minute changes or back out of the deal and you have zero recourse.
- ⚠️ DON’T call the phone numbers on those generic “Cash for Houses” signs posted by the side of the road, especially when there are no details about the company.
- ⚠️ WALK AWAY if the cash investor or company representative is getting aggressive, pushy, or making you uncomfortable in any way.
- ⚠️ NEVER wire anyone money or give out your personal financial information without professional representation or a licensed third-party (like an attorney or title company) involved.
🚨 Important: If you or someone you know has been in contact with or possibly taken advantage of by a company you think is a scam or fraud, please (a) report it to your local police via 911 and (b) all relevant government protection agencies online:
