Review for member:
Mark Hiller
Listed and sold a home • 2021
I knew immediately that we made the right decision to list our home with the Hiller Group. We worked most closely with Jackie who was so vested in our home that we knew she was on our side; additionally, it was evident that she had a tremendous support staff behind her. Not only was the Hiller Group exceptional in the selling of our home, but Mark is phenomenal at creating a company that exudes a top-notch culture that truly cares about their clients. I've worked with a few agents in the area and would not recommend any other.
Review for member:
Mark Hiller
Helped me buy home • 2020
We started our home buying process while we were still traveling/moving and we had very responsive professionals that went above and beyond to help us in our home buying process. From taking videos of the home before we could do a walk through to answering all of our questions we were very impressed. They went out of their way to make sure we got the best deal possible and they were extremely friendly and helpful throughout the entire process.
Review for member:
Mark Hiller
Listed and sold a home • 2021
Highly recommend Mark Hiller and his team. He helped us price our house based on his experience in local market. Was able to list and achieve contract within 24 hours. Team members Jackie, Bryanna and Paige where super helpful. Phone calls where returned promptly.
Review for member:
Mark Hiller
Helped me buy home • 2021
My husband and I purchased a home with The Hiller Group. Daniel was our realtor. There are no words to fully express how eternally grateful we are for these people. Their professionalism, trustworthiness, promptness and purely genuine ambition to help us in every which way surpasses every experience we’ve had with a realtor. Everyone we came into contact with from start to finish was a wonderful experience. Our questions were answered thoroughly, we had random check-ins to ensure we were filled in during the home-buying experience, they followed up after any issues we had with our lender. This group is the epitome of what a realty business should be. We are excited for this process to finally be over but sad we won’t have the privilege to work with these truly wonderful people until next time. We thank you so very much!
Review for member:
Mark Hiller
Listed and sold a home • 2021
Working with Mark Hiller and the Hiller Group team is an easygoing process. Moreover, I was confident every step of the process due to the team's responsiveness, attention to detail, and simply presenting the facts during every discussion. I was fortunate to have this incredible team as a resource and look forward to working with them again in the future.
Review for member:
Mark Hiller
Helped me buy and sell homes • 2021
The Hiller Group made our home buying and selling experience a breeze. Would recommend to any and all looking to buy or sell a home. Great communication with quick responses. Thank you Mark Hiller and Hiller Group!
Review for member:
Mark Hiller
Listed and sold a home • 2021
We selected Mark's team after interviewing several Niceville realtors and reviewing their Zillow ratings. Mark's strategy seemed the most compatible with our plans to sell this long-term rental without having to travel to Florida to complete the sale. According to Mark, we had 10 showings and only one offer while our rental property was listed. Mark stated this was a tell-tale sign that the buyers were not seeing the value he initially set at $430,000. We also received showing feedback from seven of the showings, and 71% of the buyers felt the home was overpriced. According to Mark, most properties were seeing multiple offers, but since the offer received within hours of the first day of showing was for the full asking price of $430,000, Mark and his team insisted we accept the offer. The buyer was only asking for title/closing--at least initially--and according to Mark, this is VERY common in the current market. So... we accepted and according to Mark, the offer netted us $15,000 more than the initial net sheet we signed off on. After closing, Mark and his team even provided the following listing of how they had gone above and beyond for us (items apparently not covered by their commission) from pre-listing through closing: - Extra hours spent obtaining multiple estimates for both wood rot and roof replacement, at his request, for sake of comparison.- After estimates were received, extra time spent probing the contractors for extra details – way more than is ever asked/needed – ie: sketches of wood rot areas, photos, and questions about how the roof would be done.-Coordinated with a tenant for move out. Updated the seller with the condition of the property via email and photographic evidence. Ensured that your personal items in the garage were still present.- Emptied the well pump to prevent the seller from having to replace a 3rd one, and turning off the sprinkler system.- Adjusting the temperature on the water heater- Advised you against having the home and carpets professionally cleaned so that we could save the seller some money.- Shortening the listing agreement and modifying it to sellers terms – 2-3 months or back on the rental market.- Paying for and arranging water service to be turned on for 10 days even when the listing agreement stated the seller was to keep on for the duration of the listing.- Multiple trips to take photos/videos of wood rot during repairs, after repairs as requested by the seller - only to find out he had a friend also going to the property.- Multiple trips to the property to check on repairs and evaluate the extent of the termite damage. - Going to the property to take photos of the roof as he requested photos to satisfy his requests. - Communicated with the contractors (general & roofer) to ensure all repairs were completed in a timely manner for a fair competitive price. Relayed all complications to seller asap.- Assisted seller in getting his sprinkler system up and running this was done only because the seller wanted to, not for any terms of the contract.- We also gave you a 1% discount on commission, our normal fee is 6%. So, in summary, we thank Mark and his team for their help selling our rental property--especially all the above-and-beyond unpaid efforts--to help ensure a successful closing. We also appreciated not having to travel to Florida during the COVID pandemic for this transaction. Finally, we wish the team a safe and healthy future with many more sales to come.
Review for member:
Mark Hiller
Listed and sold a home • Prattville, AL • 2021
Everything went smoothly from start to finish.Th whole process was super quick, so I didn't get a chance to see everything that they could do, but that is not a complaint. They answered all of my questions without hesitation.
Review for member:
Mark Hiller
Helped me buy home • 2021
Melissa was a great help and made the process of home searching a breeze she was available any day and any time and made us feel comfortable from beginning to end. Helped us get into contact with a lender and now I just closed on My house.. Thank you team Bryanna, and Melissa
Review for member:
Mark Hiller
Helped me buy and sell homes • 2021
I have used Mark Hiller and h is group for several real-estate purchases over the years, from a condo for my daughter to investment/rental property. It seems that what ever I am looking for, he is able to find.
