Coldwell Banker vs Keller Williams: A Guide for Sellers and Buyers

Erin Cogswell's Photo
By Erin Cogswell Updated September 2, 2025
+ 1 more

SHARE

Coldwell Banker and Keller Williams are two of the most well-known real estate brokerages. Each offers training, tools, and support to help agents guide clients through buying or selling a home. They both have many agents across the country, so you'll likely find realtors from both companies in your area.

While both brokerages are reputable, the individual agent you work with matters more than the company name. Interviewing several agents can help you find someone who understands your needs, communicates well, and will advocate effectively on your behalf.

This guide breaks down key factors when comparing Coldwell Banker vs Keller Williams, including commission rates, agent experience, services offered, and company history, so you can make a confident choice.

Commission rates

Coldwell BankerKeller Williams
Listing agent fee2.5–3%2.5–3%
Buyer's agent fee2.5–3%2.5–3%
Show more

The fees for agents at both Coldwell Banker and Keller Williams align with the average real estate commission rate — 2.5–3% of the final sale price. The national average for a listing agent is 2.82% and 2.75% for a buyer’s agent.

Sellers have traditionally set and paid the commission for buyer’s agents, advertising it in their listing on the multiple listing service (MLS). However, this changed following a lawsuit settlement with the National Association of Realtors (NAR) and large brokerages — including Keller Williams.[1]

Buyers now negotiate the rate directly with their agent and agree to it in writing before they begin looking at houses. Sellers are often still covering the buyer's agent fee, but instead of offering it upfront, now they're offering it via a concession at closing.

Although they tend to be less flexible, you can try to negotiate the realtor commission to get a lower rate. Buyers may also ask for the seller to cover their agent’s commission fee as part of the home sale.

If the fee is a concern, you might try finding an agent through a low-commission real estate company like Clever Real Estate.

Clever can help you connect with agents from Coldwell Banker, Keller Williams, and other major brokerages — and get a guaranteed listing fee of 1.5%. Sellers save an average of $7,000 while still getting full service from top local agents.

Agents

Coldwell BankerKeller Williams
Brokerage support
  • CBU® Learning Center
  • Virtual Education Expos
  • Luxury Property Specialist certification
  • Inclusive Ownership Program for underrepresented entrepreneurs
  • Support for marketing, PR, business planning, recruiting
  • Custom tech suite
  • KSCORE
  • KW Prep
  • KW University
  • Networking events
  • Personal + professional coaching
  • KW Command (custom tech suite)
  • KWIQ (AI-powered assistant)
  • Canva integration
# of agents83,923145,042
LocationsNationwideNationwide
Show more

Coldwell Banker and Keller Williams are the top two national brokerages in the U.S. based on agent count. You'll likely have plenty of agents in your area to choose from who can leverage their local market knowledge.[2]

Both brokerages have custom technology that helps their listing agents and buyer’s agents streamline processes, which can make for smoother transactions. They also focus on continuing education to keep their realtors up to date on the latest trends, tech, and regulations in the industry.

Services

Coldwell BankerKeller Williams
Listing agentsFull serviceFull service
Buyer's agentsFull serviceFull service
Unique offerings
  • Move Meter® compares locations based on living affordability
  • Seller’s Assurance Program AARP® Real Estate Benefits by Anywhere
  • KW Offerings pulls multiple cash offers into one place
  • Keller Home Loans offers mortgage loans and refinancing
  • Keller Covered helps owners find home insurance
Customer service
  • Online form available 24/7 at anywherecustomercare.com/cb
  • Can contact your local office directly via online form, phone, or email
  • Customer service response times and capabilities vary by location
  • Online form available 24/7 at kwri.kw.com/contact-us
  • Can contact your local office directly
  • Customer service response times and capabilities vary by location
Show more

Agent services at Coldwell Banker vs Keller Williams will be very similar, as both are full-service brokerages.

Home buyers can expect a full-service realtor to:

  • Help you find homes that meet your needs and budget
  • Go with you to home tours and showings
  • Write and submit offers
  • Negotiate with the seller on your behalf
  • Prepare the necessary paperwork
  • Guide you through the closing process

For home sellers, a listing agent from either brokerage will:

  • Conduct a comparative market analysis (CMA) to determine your home’s value
  • Set a competitive sale price
  • Help you prepare your house for sale by identifying any necessary repairs or upgrades and staging it
  • Write a property description and list your home on the multiple listing service (MLS)
  • Market your house and promote it across social media and real estate sites
  • Coordinate home showings and gather feedback
  • Help you review and negotiate offers
  • Assist with the closing process

In addition to these services, Coldwell Banker and Keller Williams agents offer other support to buyers and sellers. Coldwell Banker has a Sellers Assurance Program that covers the upfront costs of preparing your home to sell. KW Offerings is a streamlined platform that pulls in multiple cash offers so you can review them in one place.

Buyers can take advantage of Coldwell Banker’s Move Meter®, which compares two locations’ living affordability, average home prices, and other key factors. Keller Williams offers Keller Covered, which helps buyers find home insurance, and Keller Home Loans, an in-house mortgage lender.

Because local offices for both brokerages are franchises, you’ll likely find mixed customer service experiences. Each company has a general “contact us” form on its website.

Track record

Coldwell BankerKeller Williams
Home sales$238.9 billion[3]$370.8 billion[3]
Customer reviews
  • Ratings from 2.2/5 on Trustpilot to 4/5 on Yelp
  • Reviews vary by individual agent performance
  • Ratings from 1.7/5 on Consumer Affairs to 4.5/5 on Yelp
  • Reviews vary by individual agent performance
Recent awards
  • Inc. 2024 Best in Business list
  • Agents repeatedly ranked among the top 1.5% in the U.S. by RealTrends Inc.
  • 2020 Women’s Choice Award
  • Real Estate Almanac 2025 Franchise 20 by Sales Volume
  • 2025 Top Franchises for Women
  • 2024 Top Franchises for Veterans
  • 2024 Best Use of AI by a Brokerage
Lawsuits
  • In 2025, Coldwell Banker’s parent company, Anywhere Real Estate, Inc., paid a $20 million settlement in a lawsuit over alleged Telephone Consumer Protection Act (TCPA) violations.
  • A 2024 lawsuit alleges the company unlawfully collected, stored, and used employees’ fingerprint scans. This case appears to be ongoing.
  • Keller Williams was named in the NAR lawsuit challenging real estate agent compensation fees. It settled and agreed to pay $70 million in 2024.
  • Keller Williams has also faced several lawsuits alleging agents violated the Telephone Consumer Protection Act (TCPA), including one filed in June 2025.
  • The company settled a similar class action lawsuit for $40 million in 2023.
Show more

Keller Williams leads the real estate franchise brands in sales volume, and Coldwell Banker is third (behind RE/MAX).[3] This means they both have high-performing agents who know how to move properties.

The brokerages are generally well-liked by clients. Both companies have reviews on Trustpilot, Yelp, and Consumer Affairs. Since your experience with these brands will largely depend on the individual agent, we recommend reading reviews for your local office or agent specifically, which you can find on Google Business profiles or sites like Zillow.

Comparing Coldwell Banker vs Keller Williams by awards shows that they’re both well-respected firms, so you can be confident that agents from either place will deliver high-quality services. The brokerages themselves, as well as individual agents, are regularly recognized for their work.

History and news

Coldwell BankerKeller Williams
Founding1906 by Colbert Coldwell1983 by Gary Keller and Joe Williams
Publicly tradedNoNo
Evolution
  • In 1976, Coldwell Banker expanded to serve the entire continental U.S.
  • Its first international office opened in 1996.
  • The brokerage operates in 45+ countries and has more than 100,000 agents worldwide.
  • By 1985, the company had 70+ agents in its first office.
  • It began franchising in 1993, becoming the 6th-largest real estate agency in the U.S.
  • It now operates in 55+ regions, including the U.S. and Canada, and has over 165,000 agents worldwide.
Current CEOKamini Rangappan LaneChris Czarnecki
News
  • In 2025, the company opened 27 new offices in 12 countries and territories.
  • Coldwell Banker also reported that since 2020, it has given $1.97 million to St. Jude Children’s Research Hospital and more than $32 million to local nonprofits through its affiliates.
  • In 2025, the company has expanded its global footprint to 4 more countries.
  • The company also donated $1.5 million to KW Cares®, its public charity that supports its agents and their families.
Show more

Coldwell Banker and Keller Williams are long-established leaders in real estate, with decades of experience that benefit both buyers and sellers.

Coldwell Banker, founded in 1906, has expanded to 45+ countries with more than 100,000 agents worldwide. Keller Williams, founded in 1983, now operates in 55+ regions, including the U.S. and Canada, with over 165,000 agents. Both companies continue to grow globally and support charitable initiatives, such as Coldwell Banker’s contributions to St. Jude Children’s Research Hospital and Keller Williams’ KW Cares® program.

Agents at both brokerages regularly pursue continuing education and training, which helps them provide professional guidance, analyze market trends, and negotiate effectively.

Large, established brokerages give agents access to extensive resources. Listing agents can use advanced marketing tools to reach a wider audience, while buyer’s agents can access exclusive and off-market properties.

Bottom line: Coldwell Banker vs Keller Williams

Comparing Coldwell Banker vs Keller Williams, both have high-performing agents who offer first-rate services to buyers and sellers. The brokerages have solid reputations as industry leaders, meaning you can be confident that you’re working with a credible expert. The best agency for you will depend on your specific needs.

If you’re looking for an agent, Clever can help you connect with top agents from Coldwell Banker and Keller Williams for half the typical commission. You’ll get a 1.5% listing fee while receiving the same full services. This is one of the lowest commissions available — on average, sellers save $7,000 without sacrificing quality or expertise.

Find the best agent and rate near you
  • Answer 5 simple questions about your sale
  • Get matched with 2 to 3 top local agents in minutes
  • Choose the best fit and save up to 50% on listing fees

FAQ

Who is Coldwell Bankers' biggest competitor?

Coldwell Banker’s biggest competitor is likely Keller Williams, although any of the large real estate franchise brands could be considered a rival. This includes RE/MAX, Sotheby’s International Realty, Berkshire Hathaway HomeServices, and Century 21.

Where does Keller Williams rank in real estate?

Keller Williams is the No.1 brokerage in terms of both sales volume and agent count in the U.S. It has more than 165,000 agents globally and operates in over 55 countries and territories.

Why are agents leaving Keller Williams?

Some former Keller Williams agents have been drawn to competing brokerages’ use of technology, educational resources, mentorship, and amenities like stock options. Others say the company charges too many fees and are leaving for cloud-based companies like eXp Realty, which give agents more freedom in how and where they work.

Related reading

Article Sources

[1] National Association of Realtors – "What the NAR Settlement Means for Home Buyers and Sellers". Updated May 24, 2024.
[2] Real Estate Almanac – "Franchise 20 – Agent Count". Updated May 6, 2025.
[3] Real Estate Almanac – "Franchise 20 – Sales Volume". Updated May 6, 2025.

Better real estate agents at a better rate

Enter your zip code to see if Clever has a partner agent in your area
If you don't love your Clever partner agent, you can request to meet with another, or shake hands and go a different direction. We offer this because we're confident you're going to love working with a Clever Partner Agent.