eXp Realty is one of the largest traditional brokerages nationwide. Its 85,000 agents provide full service to buyers and sellers throughout their transactions, and they charge standard commission rates (~2.5–3%).
Your experience with eXp Realty will largely depend on the agent you work with.
To find the best agent, it's important to compare your options. You can do that on your own or use a service that vets agents for you.
For example, Clever provides a service where you can compare top-performing agents from reputable local and national brokerages (like eXp Realty). Each agent offers a low 1.5% listing fee because Clever has already negotiated that rate on your behalf. Simply fill out this short form to start comparing agents in your area.
Our eXp Realty rating
| Overall score | 4.3/5 🟢 |
| Service value | 3.8/5 🟡 |
| Customer experience | 4.5/5 🟢 |
| Agent quality | 4.0/5 🟢 |
| Brand power | 5.0/5 🟢 |
Who does eXp Realty work best for?
eXp Realty could be right for you if you’re looking for a traditional brokerage with years of experience and many local agents.
The company could also be a good fit if you have special circumstances. For example, eXp offers a dedicated service if you have a high-end property and a cash buyer platform if you need to sell your house fast for cash.
eXp Realty might not be ideal if you want to receive a high level of service while saving on realtor commission. In this case, you can turn to discount brokers, which negotiate a lower listing agent’s commission on behalf of clients.
eXp Realty vs. top low-cost alternatives
We recommend these companies as low-commission alternatives to eXp Realty. All three can connect you with full-service agents and help you save on commission compared to the standard 2.5–3% listing fee.
» MORE: Want to compare more options? Check out our guide to the best low-commission realtors and companies.
Our in-depth eXp Realty review
Service value
📊 Our rating: 3.8/5
- The company provides traditional full service to buyers and sellers.
- Exact services will likely vary from agent to agent.
- Expect to pay traditional realtor fees.
- eXp offers a few specialized services for sellers.
Sellers can expect a full range of services when putting their house on the market. eXp Realty agents complete a comparative market analysis and help with staging, showings, negotiations, and paperwork.
The exact scope of services can vary depending on the agent, so ask for specifics when interviewing agents.
eXp Realty highlights the importance of its agents being local market experts. With this knowledge, listing agents can help sellers find local real estate professionals, such as photographers and property inspectors, and provide more insight into the local market.
The company’s agents charge the standard industry commission. Technically, it's possible to negotiate an agent’s rates, but that may be hard to do on your own.
If you want full service and lower commission, look into discount brokers. These companies negotiate with agents for you so you can receive the same level of service and pay less.
eXp Realty agency continues expanding its solutions for sellers with particular needs. These services include:
- ExpressOffers: The company connects homeowners who want to sell fast for cash with willing buyers.1
- eXp Luxury: Sellers with high-end properties can work with agents who have experience representing luxury homes. Clients receive additional marketing support, professional photography, and concierge services.2
- eXp Access: eXp Realty agents and their clients can access pre-market and off-market listings across the country.3
For buyers, eXp Realty offers standard services comparable to those of its main competitors. For example, its buyer's agents help buyers search for the right property, schedule open houses, negotiate with the seller, and navigate paperwork.
Customer experience
📊 Our rating: 4.5/5
- The majority of customer reviews are positive.
- Clients appreciate agents' professionalism, guidance, and exceptional service.
- Customer experience differs based on the agent.
eXp Realty has an average rating of 4.8/5 from more than 3,000 reviews across the Better Business Bureau, Consumer Affairs, Trustpilot, Yelp, and Experience.com.
One theme across platforms is agents' varied service quality. In some eXp Realty reviews, buyers and sellers praise their realtor’s expertise, industry knowledge, and clear communication.4,5 On the other hand, negative reviews highlight a lack of professionalism, a low level of transparency, and insufficient service.6
Typically, company representatives don't respond to customer feedback on review platforms. But many individual agents reach out to customers to thank them for positive reviews.
Agent quality
📊 Our rating: 4/5
- eXp Realty agents are frequently on national awards lists.
- Agents receive ongoing education.
- You'll likely find eXp realtors with expertise in your area.
Some eXp agents are among the most knowledgeable and experienced on the market. Multiple eXp Realty brokers are mentioned in national awards lists, such as RateMyAgent Awards7 and RealTrends + Tom Ferry The Thousand List.8
eXp Realty emphasizes the consistent education and mentoring of its brokers. It developed eXp University — a training platform that offers various programs and 50+ hours of live training a week9 — and an eXp Mentor Program that matches new agents with experienced eXp Realty brokers to help them navigate the field and the company.10
eXp Realty’s agent network has grown considerably in the last five years. At the beginning of 2020, the company had around 27,000 brokers,11 and it more than tripled this amount by 2024, with over 85,000 agents.12 This expansion gives customers more chances to find qualified eXp professionals in their area.
No matter a company's size and renown, the service quality can vary by agent. We recommend interviewing several agents before selecting one to work with. Ask agents for references from previous clients, discuss their commission rates, and ensure they have experience in your area.
» MORE: How to choose a good seller's agent | How to choose a good buyer's agent
Brand reach and visibility
📊 Our rating: 5/5
- eXp Realty is one of the most renowned real estate brokerages in the country.
- The company has won many accolades and awards over the years.
eXp Realty LLC is one of the most well-known real estate brokerages in the country. The company has been public since 201313 and started trading on Nasdaq in May 2018.14 It had $143.5 billion in total sales volume in 2023.15
For the past few years, eXp has been regularly included in lists of top real estate firms in the country.
For example, in 2023, the RealTrends 500 report placed the company at the top of five categories, including best brokerages and number of transactions.16 The same year, Deloitte included eXp Realty on the Technology Fast 500™ list.17 eXp has also been endorsed on Glassdoor’s Best Places to Work list seven years in a row.18
eXp Realty locations
eXp Realty is available in all 50 states, with headquarters in Bellingham, Washington. The company is cloud-based, which eliminates the need for agents’ offices unless local laws require them. You can search for agents in your area here.
eXp constantly aims to expand its reach by hiring new agents and acquiring or partnering with other real estate firms in the US and worldwide.
Next step: Start interviewing agents
We recommend interviewing multiple agents (ideally 2–3) to ensure you get the best fit and value. The individual agent you choose is more important than the brand.
You can start comparing top local agents here. These agents are vetted for experience, successful transactions, and customer reviews. They also provide full service for a 1.5% listing fee instead of the typical 3%.
- Answer 5 simple questions about your sale
- Get matched with 2 to 3 top local agents in minutes
- Choose the best fit and save up to 50% on listing fees
FAQ
What is eXp Realty?
eXp Realty LLC is one of the largest and most well-known real estate brokerages in the US. The company offers traditional realtor services for buyers and sellers and has many top-performing agents. Its agents charge standard commission rates, but you may find local eXp realtors who charge less through a discount broker like Clever Real Estate.
What does eXp Realty stand for?
"eXp" stands for the beginning of many words representing the firm’s values — including “experts,” “exploration,” and “experienced” — according to the company’s CEO and founder, Glenn Sanford.
How many countries is eXp Realty in?
eXp Realty LLC is present in 24 countries across North and South America, Europe, Asia, Africa, Australia, and Oceania.
How many agents does eXp Realty have?
eXp Realty has over 85,000 agents globally. The company doesn't provide the exact breakdown of agents by country or region.
Does eXp Realty have a rental service?
eXp Realty rentals is not something the company openly promotes or lists as a service on its website. However, some eXp agents list properties for rent on their dedicated websites.
What is the eXp Realty commission split?
eXp Realty agency has a commission split of 80/20. This means an agent receives 80% of their commission from buying or selling a home, and the company gets the other 20%.
Related reading
Methodology
We create a score for each traditional real estate brokerage based on four core criteria:
- Service value
- Customer experience
- Agent quality
- Brand power
Service value
Service: We evaluate whether the company provides standard full service, including a home valuation, staging advice, professional photography, MLS listing, open house management, negotiations, and help with paperwork. We also look at the quality of active and past listings (photos, listing descriptions, etc.) to see whether the company follows established best practices.
Cost: We determine whether the company charges market rates for commission (~2.5–3% listing fees) and whether customers get little or a lot of value for the fee.
Customer experience
Customer review analysis: We perform an in-depth analysis of recent customer reviews (filtering out span reviews) to determine trends.
Agent quality
Overall agent team: We evaluate the chances of getting a solid realtor who will meet different needs, preferences, and availability.
Experience: We examine the entire team's average experience based on public agent data on sites like Realtor.com and Zillow. We also compare the average annual transactions per agent, sourced from RealTrends or brokerage-provided data, with the industry average.
Selection: We determine the total number of agents versus offices to gauge how wide the selection is.
Brand power
We evaluate overall brand power to see if the company can get more eyes on your listings, more showings, and quicker offers.
Social media presence: We consider the company's presence across all major consumer-facing social platforms: Facebook, X, and Instagram.
Online audience size: We determine the size of the company's online audience through web traffic volume and monthly Google searches for the brand name.
Marketing reach: We look at the company's listings on all major MLSs and popular listing sites like Zillow and Realtor.com.
Sources
- eXp Realty, "ExpressOffers," accessed Nov. 14, 2024. ↩︎
- eXp Realty, "The Future of Luxury," accessed Nov. 14, 2024. ↩︎
- eXp Life, "eXp Access Will Give Sellers and Buyers an Edge to eXp Realty Agents’ Off-market Listings," Oct. 3, 2023. ↩︎
- Jeanette E., Experience.com, Nov. 10, 2024. ↩︎
- Erich A. S., Yelp, Oct. 17, 2024. ↩︎
- Tek C., Yelp, Jan. 28, 2023. ↩︎
- eXp Life, "eXp Realty Lands 26 Agents on the 2024 RateMyAgent Awards List," Apr. 1, 2024. ↩︎
- eXp World Holdings, Inc., "2024 RealTrends + Tom Ferry The Thousand List Recognizes 44 eXp Realty Agents and Teams," June 12, 2024. ↩︎
- eXp Realty, "Joining eXp Realty," accessed Nov. 14, 2024. ↩︎
- eXp Life, "eXp Realty’s Mentor Program Connects New Agents With Certified, Experienced Mentors," Apr. 25, 2023. ↩︎
- eXp World Holdings, Inc., "eXp World Holdings Reports Fourth-Quarter and Full-Year 2019 Financial Results," Mar. 12, 2020. ↩︎
- Inman, "eXp Posts Modest Revenue Gain, Reaching $1.2B in 3rd Quarter," Nov. 7, 2024. ↩︎
- eXp World Holdings, Inc., "eXp World Holdings Announces Sustainable Equity Plan and Equity Offset Repurchase Program," Dec. 27, 2018. ↩︎
- Inman, "eXp Realty Starts Trading on Nasdaq as EXPI," May 21, 2018. ↩︎
- RealTrends, "Top Real Estate Brokerages By Volume in 2024." ↩︎
- RealTrends, "RealTrends Verified Best Brokerages 2024." ↩︎
- Deloitte, "2023 Technology Fast 500 Winners." ↩︎
- eXp World Holdings, Inc., "eXp Realty Named to Glassdoor’s Best Places to Work for Seventh Consecutive Year," Jan. 10, 2024. ↩︎