Redfin Review 2024

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By Ashley Simon Updated March 18, 2024


Redfin is a well-known discount real estate brokerage that offers a 1.5% listing fee to sellers (or a 1% listing fee if you buy and sell). Redfin agents typically offer the same range of service and support that you'd receive from a traditional realtor.

Great savings, but some risks


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Our rating

Listing Fee


Buyer Savings

0.5% cash back

Active Since


Editor's Take



Redfin is a reputable discount real estate brokerage that offers significant savings, particularly if you buy and sell with the brokerage. But watch out for high minimum fees, which vary by market and can be high in some areas. Redfin's agents also work with a lot of clients, and they don’t always have time to provide as much hands-on service as you may need.


  • Redfin's low listing fee of 1.5% offers excellent savings.
  • Clients who buy and sell with Redfin can save even more.
  • You can easily manage your listing online or via Redfin’s app.


  • Agents provide limited one-on-one service.
  • Customer reviews have recently become more negative.

What it is: Redfin is a discount brokerage with salaried agents who work under its brand name.

How it works: All Redfin agents charge a 1.5% listing fee. If you buy and sell with Redfin, you can get a 0.5% rebate, bringing your listing fee down to 1%.

Customer reviews: 4.8/5 (156,106 total reviews)

Locations: Redfin is available in Washington D.C. and most major cities in the following states: Arizona, Arkansas, California, Colorado, Florida, Hawaii, Illinois, Indiana, Maryland, Massachusetts, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia.

Redfin is available in Washington D.C. and most major cities in the following states: Arizona, Arkansas, California, Colorado, Florida, Hawaii, Illinois, Indiana, Maryland, Massachusetts, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia.

We recommend comparing Redfin to 2-3 additional low commission real estate companies to decide if it's right for you. Read on to learn more about how Redfin works and what real customers have to say about the brokerage.

Is Redfin right for you?

If you’re buying or selling a home, Redfin is worth considering if it's in your area. Its agents charge about half the traditional listing commission, it's a well-established brand, and it has some experienced real estate agents.

Many customers report that their Redfin agents are experienced, responsive, and professional. But a handful of complaints call out poor communication and inexperienced agents.

When you're looking for a real estate agent, look closely at customer reviews. Use Zillow to look at past transactions; a good Redfin agent will have a solid sales history in your zip code and price range.

If you're on the fence about working with Redfin, we recommend comparing your local agent with realtors from a few other brokerages.

Compare all the vetted realtors in your zip code who work for just a 1.5% listing fee.

Redfin vs. other discount real estate brokers

Clever Rating
Listing Fee
Buyer Savings
Our rating
$250-$500 cash back
Find Agents
Great savings, but some risks
Our rating
0.5% cash back
26 states (select markets)
Learn More
Great seller savings, but high minimum fees
Our rating
Up to 1%
Learn More
Great savings, but less support
Our rating
Learn More

Redfin vs. Clever Real Estate

Clever Real Estate offers the same 1.5% listing fee as Redfin, but it has a larger agent network and stricter criteria for agent performance.

Here's how Clever works: You answer a few simple questions about your situation and goals, then the Clever team handpicks top-producing local realtors that are a good fit for your needs. The realtors in Clever's network are from from name-brand brokerages like Keller Williams, Century 21, and RE/MAX.

You compare agents and choose the best fit. If you don't like the agent matches Clever provides, you can request more — or walk away at anytime. It's free to request agent matches through Clever, and there's no obligation to sign with an agent.

No matter who you choose, you get a pre-negotiated 1.5% listing fee. That lets you focus on finding the right agent without having to worry about price.

It's worth mentioning that Clever allows you to compare agents from traditional and discount brokerages. Top-producing Redfin agents who meet Clever's quality criteria can join the network. Therefore, when you request agent matches through Clever, you're comparing the best agents from all the brokerages on this list (and more).

👋 Find top local agents, list for 1.5%!

Clever has helped thousands of customers save big on commission fees — we can help you keep more money in your pocket too!

With Clever:  

 ✅ Sellers pay only 1.5% in listing fees

 ✅ Buyers earn cash back on eligible purchases

 ✅ You'll work with a local realtor from top brokers, like RE/MAX and Keller Williams

Clever's service is 100% free, with zero obligation. You can interview as many agents as you like, or you can walk away anytime. Enter your zip code to find a top local agent today!

Redfin vs. Simple Showing

SimpleShowing offers a similar experience to Redfin for a lower rate. While Redfin charges a 1.5% listing fee, SimpleShowing advertises a 1% real estate commission to home sellers in Florida, Georgia, and Texas. Be aware that SimpleShowing also has a $5,000 minimum fee. So depending on your home's price point, you could end up paying more than the advertised 1%.

Redfin has more brand recognition than SimpleShowing, but they both use technology to make the sale process more efficient — and help their agents handle more customers at once. The biggest difference is that SimpleShowing's agent selection is even more limited than Redfin's, so you likely won't have many options to pick from.

» MORE: Read the full SimpleShowing review

Redfin vs. Houwzer

Houwzer is similar to Redfin because it uses a team-based approach to create savings for you. If you prefer to work with a single real estate agent, neither Houwzer nor Redfin are likely your best options.

Houwzer's rate of just 1% is lower than Redfin's 1.5%. Houwzer also has a minimum commission of $2,500, which is better than Redfin's minimum in most markets.

And unlike Redfin, Houwzer has a maximum real estate commission of $10,000. That makes Houwzer a much better deal if you're selling a high-value home, especially for over $1 million.

But Houwzer is a much smaller company and is available in only a handful of metro areas on the east coast. While it generally provides better value than Redfin, there's a high chance it's not available where you live.

» MORE: Read the full Houwzer review

How does Redfin work?

When you sell with Redfin, you'll get the same general range of services you'd expect from a traditional realtor. Redfin agents offer an expert home price valuation and CMA, professional photos, MLS listing, digital marketing, showings, and help with offers, contracts, negotiations, closing, and more.

As a Redfin seller, your home will be listed with a 3D walkthrough tour for potential buyers.

✍️ Editor's note: You don’t need to sell with Redfin to list your home on Redfin automatically pulls in listings from the MLS and several for sale by owner websites. So it's possible to market your home on Redfin's app and website no matter how you sell.
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You can also buy a home with a Redfin agent. They provide the same general range of services as traditional realtors. If you buy a home with a Redfin agent within 12 months after selling your home with Redfin, you'll receive 0.5% of the final sale price of your home as a home buyer rebate, bringing your actual listing fee to 1%.

Redfin fees and savings

Redfin agents charge a 1.5% listing fee to sellers. This is a big discount compared with the 2.5–3% listing commission rate that's long been an industry standard.

Selling with Redfin saves you an average of $5,550 in listing fees across four price points, with higher dollar savings for higher home prices.

Redfin's listing fees are more competitive when you also buy with Redfin. If you sell and buy with a Redfin agent within a single calendar year, Redfin issues a 0.5% refund at the time of your purchase. This effectively drops your listing fee to 1%.

As with most real estate transactions, Redfin sellers are still responsible for offering a competitive buyer's agent commission. Rates are negotiable and vary by market, but 2.5–3% is typical nationwide. For Redfin sellers, this will bring your total real estate commission to 4–4.5% — compared with traditional realtors who usually cost about 5–6%.

Overall, Redfin's savings stack up well against other top low commission real estate companies.

Redfin's minimum fees

Redfin's discounted commission rates are subject to minimum fees, which vary between markets. On average, Redfin's minimum fee is $3,300, but it's as high as $7,000 in some areas.

Depending on your home price and location, Redfin could end up costing more than the advertised 1.5% rate. For example, if you sell a $200,000 home in Boston, you'll pay a minimum fee of $4,900 — bringing your actual listing commission rate to 2.5%.

If you're selling a lower-priced home in your market, it's a good idea to compare a few discount brokerages to make sure you get the best rates available.

Find Redfin minimum fees in your area

Market Minimum commission
Albany, NY $2,000
Anchorage, AK $3,000
Atlanta, GA $3,200
Austin, TX $3,700
Birmingham, AL $2,800
Boise, ID $3,300
Boston, MA $4,900
Buffalo, NY $2,300
Charlotte, NC $3,200
Chattanooga, TN $2,800
Chicago, IL $3,000
Cincinnati, OH $2,600
Cleveland, OH $2,500
Columbus, OH $2,400
Connecticut $3,600
Dallas, TX $3,100
District of Columbia $5,300
Denver, CO $4,200
Des Moines, IA $2,400
Detroit, MI $2,900
El Paso, TX $2,000
Fayetteville, AR $2,000
Flagstaff, AZ $3,000
Florida Panhandle $2,000
Fort Myers, FL $2,700
Grand Rapids, MI $2,500
Hampton Roads $2,800
Hawaii $5,700
Houston, TX $2,800
Indianapolis, IN $2,700
Inland Empire $4,400
Jackson, MS $2,000
Jacksonville, FL $3,000
Kansas City, MO $2,800
Knoxville, TN $2,800
Lake Tahoe $4,200
Las Vegas, NV $3,200
Little Rock, AR $2,000
Los Angeles,CA $6,300
Louisiana $2,400
Louisville, KY $2,400
Maryland $3,700
Memphis, TN $2,700
Miami, FL $3,500
Minneapolis, MN $3,300
Nashville,TN $3,200
Nebraska $2,500
New Jersey (north) $3,700
New Jersey (south) $3,300
New Mexico $2,700
New York City and Long Island, NY $5,200
Northern New England $3,300
Oklahoma $2,100
Orange County, CA $6,900
Orlando, FL $2,800
Palm Beach, FL $3,400
Palm Springs, CA $4,000
Philadelphia, PA $3,200
Phoenix, AZ $3,300
Pittsburgh, PA $2,600
Portland, OR $4,100
Raleigh, NC $3,100
Rhode Island $3,300
Richmond, VA $3,100
Sacramento, CA $4,200
Salt Lake City, UT $3,500
San Antonio, TX $2,600
San Diego, CA $6,000
San Francisco, CA $7,000
Savannah, GA $2,600
Seattle, WA $5,000
South Carolina $2,800
South Texas $3,000
Spokane, WA $3,200
St. Louis, MO $2,900
Tampa, FL $2,900
Tucson, AZ $2,700
Virginia $4,700
Wisconsin $3,100
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Redfin reviews and complaints from real buyers and sellers

Redfin has a solid overall rating: 4.8 out of 5 based on 156,106 total reviews between the Better Business Bureau, Consumer Affairs, Yelp, and

The most common themes among positive Redfin reviews are:

✅ Great savings and value

'My agent was responsive and professional'

Amanda I. sold her property using a Redfin agent in Seattle, and she was pleasantly surprised by how many viewings and offers she had on the property just one day after listing it.

She specifically calls out the fact that her agent advocated for her throughout the sales process.

I recently sold my house through Redfin and it was a fantastic experience. My agent was very responsive and professional, and he really advocated for us throughout the offer process. This was especially important as we were already out of state so good communication was really key. We had a specialty property (small acreage horse property) and were prepared for it to take a while to sell based on other similar properties in our area, but by the end of the day after listing it we had dozens of viewings and multiple offers. We'll be buying another house soon and definitely plan on using Redfin again.

'Our agent was extremely knowledgeable'

Leah N. used Redfin as a buyer and a seller, and she was very happy with the value and service she received.

She says that her agent was communicative, offered great advice, and helped her find the perfect home to fit her needs.

We went through Redfin to both sell and buy our home. We worked with a Redfin agent and she was fantastic! She was extremely knowledgeable and helped us get our house ready to sell as well as choose a new house that checked our boxes. Her advice through the whole process was invaluable! She also did a great job getting back to us quickly and keeping us updated on both the selling and buying
processes. And we were very happy with the value we got with Redfin overall. We have already recommended our agent to two of our friends and would happily work with her again!

'Redfin made it easy to buy and sell'

This satisfied Redfin customer worked with Redfin as a buyer and a seller and coordinated a cross-country move.

They were pleased with the support from their agents and felt that the process was seamless.

Used Redfin to both buy and sell. We sold in one state, moved cross country and purchased a new home. Redfin made it easy on both ends.
Wonderful agents and support team. We could have been more pleased. Highly recommend Redfin to anybody in the real estate market.

✅ Easy-to-use technology

'I will use Redfin again'

Pam T. worked with Redfin as a buyer and a seller. She enjoyed using Redfin's online platform, saying that it made it easy to line up homes to tour.

I love the website. You can see the whole house and organize your tour of homes. I've used two agents, one to sell and one to buy. Both of the transactions went smoothly on my agent's part. I will use Redfin again.

'Redfin's website has really cool tools'

This home buyer worked with Redfin Seattle, and he was very happy with the level of service he received from Redfin.

I just bought a house using Redfin and it rocks! It's not very often I feel truly compelled to share a review but this company is changing the world of real estate and helping people save a ton of $$$. Redfin helps you from the beginning with really cool tools on their website to find the house, then helps you write the offer, and then helps you close the transaction.

'Almost everything can be done online'

Emily P., a buyer in Washington, DC, was happy with the way Redfin's streamlined technology allowed her to move quickly when she found the right house.

My husband and I decided to use Redfin as first time home-buyers. He had heard about the website and introduced me to it. I would definitely recommend Redfin as an alternative to the traditional real estate agent options. Things that are great about Redfin: you get to control/pick the houses you look at; everything (almost) can be done online using their website and emailing with your agent; they offer FREE home-buying classes that were so much more informational than the classes we paid for; everyone at Redfin works quickly (i.e., electronic documents) which is a must when buying in DC; once your offer is accepted, the site creates a Deal Room for you that tracks every action you have to take in order to close on your house; you get 1/2 the buyer's agent's commission back as a refund. Our agent, our coordinator, and our inadvertent back-up agent were incredibly helpful and wonderful to work with. We enthusiastically recommend all three of them, and Redfin in general!

✅ Good experience with specific agents

'Our needs were a priority'

This buyer had a great experience with their Redfin agent in Houston. They were pleased with the communication and reliability of their agent and felt that Redfin was easy to work with.

Redfin was incredibly easy to figure out, and felt like the power was put back in our hands, as opposed to the realtors we had worked with in the past on previous purchases. Our agent was randomly assigned to us when I scheduled the first tour. She was prompt, professional and friendly. She was also informative, she wasn't pushy, she offered good input when we asked, and she had valuable advice when we needed it. She consistently responded to our emails/calls/texts promptly, she did what she said she would when she said she would do it. She came across as reliable, responsible, and experienced. She has been a pleasure to work with, and I would recommend her, and Redfin, to anyone looking to buy a home in this market. My husband and I have been more than pleased with the entire process thus far, and we look forward to closing on our new home! Our agent and everyone at Redfin throughout this process made us feel like we matter, and our needs were a priority. We're very grateful for all of you.

'He sold my property in four days'

This Redfin seller had a positive experience with their agent — who managed to sell their property in just four days.

Their agent helped them navigate through a critical HOA issue for a successful sale.

My agent did a magnificent job in selling my property in a record 4 days on the listing. He was very transparent and helpful throughout the selling process. He was also helpful in giving advice on how to deal with a significant HOA issue when we were about to sell and helped us navigate through that problem successfully. Overall I had a very positive experience with my agent and I would
recommend him to anyone that is willing to sell a home.

'He advocated for me as a buyer'

This first-time home buyer appreciated the time their agent took to walk them through the home buying process. They felt like their agent was helpful, transparent, and an expert in the local real estate market.

My agent was really great to work with. As a first time home buyer, my agent took the time to walk me through everything I needed to know, every step of the way. I appreciated how transparent, responsive, and informative he is and how he advocated for me as a buyer throughout the home buying process. He also knows A TON about the real estate market, home repairs and costs,
and so much more. Thank you for all your help! I'm so happy to be in my new first home.

The most common complaints among negative Redfin reviews are:

❌ Costly pricing mistakes

'Listing with Redfin would have cost me $24,000!'

This review comes from a seller who asked a Redfin realtor for a market value of their home. The agent didn't seem familiar with the neighborhood, and the seller thought the recommended listing price was too low.

After shopping around, they listed their house with an agent who had more local expertise.

The property sold right away — for $24,000 more than the Redfin agent's home valuation!

I really liked the Redfin Realtor who came to give me a market value on my home, but she was hesitant to even

'Tried to sell my house under market value'

This seller says he felt Redfin tried to underprice his home in order to sell it quicker.

Don't use this company if you want to sell your property!! Their agents work on salary not commission!! They will try to list your house at a very low value so they can sell it fast and fill their quota. They tried to make me sell my house for less than market value of 35k just to sell it fast. They don't care about their customers and they don't want to put any effort into selling your house.

'Not even a bite in three months'

This seller complains about a lack of support, market knowledge, and responsiveness from their Redfin agent. They say that their house was listed for three months without a single inquiry, while other homes in their area were selling.

Redfin will tell you they're full service, but their effort to sell your house all but stops after they list to the MLS. Bad advice (when it was there at all — we had to do most of our own research on pricing, when to lower, etc.), lack of knowledge of the market, unable to answer questions, and getting open houses was like pulling teeth. Also be aware — if a Redfin realtor tells you to check out all their reviews on the Redfin site, know that they only let you review if they're successful in completing a transaction. We were listed with Redfin for 3 months with not even a bite while comps sold around
us, and we were not given the opportunity to review our realtor.

❌ Poor communication and lack of support

'Poor experience with a Redfin seller's agent'

Steve O. was a buyer in Austin who put an offer on a Redfin seller's house. He said that the Redfin agent made the closing process stressful by being rude, threatening, and difficult to work with.

The Redfin seller's agent made the transaction very difficult. We were the homebuyers and I couldn't help but feel bad for the sellers for being stuck with such a bad seller's agent. She put us and the sellers through the wringer and stressed everyone out with mal-informed decisions and unnecessary threats. First, she listed the property under-value. Then when it didn't sell she listed over-value. When we bid on the house for the asking price and the appraisal came in lower, she blatantly accused us (buyers) of playing her when we offered the appraisal value. Then, after being told that we would be a day late on closing almost 5 days in advance, she threatened us with a breach of contract. At the same time, she told her clients (sellers) to show up on the original closing day at the title office and made them drive 20 miles each way for nothing. She stood them up. Throughout the transaction, she sent a barrage of rude emails and texts of a threatening demeanor. I cannot stress how badly everyone was treated in this deal. I would not recommend Redfin to anyone and much less this agent. The incentives for
these people to do their job are frankly not there. If I had to do it all over again, I'd avoid any Redfin property.

'Redfin realtor did not show us the properties we were interested in'

This home buyer was frustrated when the Redfin realtor did not put much effort into helping them see the homes they wanted to tour.

They ended up using an agent from another brokerage and were happier with their experience.

We wanted to see homes in Galt, CA and the realtor from Redfin told us to go and see open houses, not the properties we were interested in. We used a Zillow agent who was much nicer and knowledgeable.

'Lack of professionalism'

Ryan B. didn't have a lot of experience with the real estate process, and he felt that the Redfin agents took advantage of him instead of helping him.

He specifically points out feeling gaslit, rushed into making decisions, and like his questions weren't answered.

Don't let this market sow greed. Please take a step back and think about your client. My lack of experience in buying or selling a house does not mean you see an easier path to closing. Help me understand the various steps by asking questions and listing all available options. From earnest money, option waivers, and amendments to the contract, these are not just hurdles to closing, but potential life-changing decisions. In hindsight, I blame myself for not losing trust and changing agents earlier in the process. At best, my agent led me to hastily make decisions and worst, there was gaslighting and manipulation. There is nothing more to say. Redfin ATX is a good conceptual company that just needs to vet and train agents more to humanize the process and not pretend to do so.

❌ Inexperienced or unprofessional agents

'The advice of my agent could have cost me >$20k'

This buyer worked with two Redfin real estate agents in the Seattle area and was disappointed with both of them.

He specifically calls out poor advice that could have cost him upwards of $20,000. He also felt like the Redfin agent didn't act in his best interest when recommending loan officers and other service providers.

The first Redfin agent that was assigned to me had <5 years in the local market. I asked what his advice for an offer would be — his recommendation was to come in ~$3k under asking, I disagreed and wanted to think it over a bit longer. Within the week, the list price dropped ~$25K. The advice of my agent could have cost me >$20K. I could no longer trust this particular agent to have his 'finger on the pulse' of the market. He frequently had the automatic response of 'I think the list price is fair' to every request for professional advice — without doing any actual review or critical thinking about the property in question. I requested to switch agents and was assigned to a new agent with ~20 years experience in the local market. During our very first call, the agent told me that she thinks my lender (who already pre-approved my loan request) may 'take too long to close' and put any offers in jeopardy. She 'kindly' offered to provide her own recommendations of lenders. The whole conversation struck me as very suspicious and led me to believe she was acting in her own best interests, likely had some sort of referral bonus situation, and was neglecting her fiduciary duty to act in the buyer's best interest. To be quite honest, I have gotten more market information and helpful guidance from my loan officer than
from ANY of the Redfin representatives. Redfin has great, slick marketing that reels you in, and the iPhone app is genuinely easy to use... but once you get SERIOUS about purchasing homes - the real estate agent experience/helpfulness/kindness drops significantly and the brokerage DOES NOT live up to their fancy advertising/marketing schemes. Once you are working with them, it feels like you are working with a bad car salesperson.

'My agent did not show for the appointment'

This seller was disappointed with a lack of professionalism and responsiveness from the Redfin team. They said their Redfin agent missed their appointment, and then no one in the office followed up or even responded to their calls!

Appointment was scheduled for 3:00 PM with a Redfin agent. She did not show for the appointment. She did not give me the courtesy of a phone call, text or email regarding the no show. A Redfin employee made the appointment. I sent her a text letting her know the agent did not show and received no response from her. My daughter and son-in-law used Redfin in NH and received excellent service. I would not recommend using a Redfin agent in GA. Evidently the GA Redfin agents do not care about clients or their time.

'My Redfin agent provided zero guidance'

This negative Redfin review on ConsumerAffairs is from a seller who was very unhappy with the lack of effort, communication, and customer service he experienced with his Redfin agent.

Slack, lackadaisical, lazy, worthless. My Redfin agent was a complete hack, provided ZERO guidance. My listing has been on the market for almost 60 days and he has made no effort to proactively reach out. I am driving each interaction. Every real estate agent I have worked with in the past has at the very last made an effort to communicate status, next steps, etc. These Redfin agents are completely passive and do not take any proactive steps to help you sell your home. I would strongly advise against using Redfin to sell your home. Pay the extra 1% and get a real agent.

Key takeaway: Your experience with Redfin comes down to the individual agent you work with. We recommend reading local reviews and interviewing agents from a few discount real estate brokerages to find the best option for you.

Are Redfin agents good?

Your experience will depend on the agent

As with any real estate brokerage, some Redfin agents will be helpful and professional while others will be less experienced and harder to work with.

Some Redfin reviews call out a lack of effort and communication from their agents, while others report that their agents didn't take the time to price their house right.

Redfin is fairly transparent when it comes to customer satisfaction. When you search for Redfin agents near you, you'll be able to view their average customer rating, read detailed Redfin agent reviews (good and bad), see past and active deals on a map (which tells you what neighborhoods they typically work in), and so on.

Screenshots of Redfin's Agent Finder toolScreenshots from a profile page for a Redfin agent in Houston.

⚠️ Redfin partner agents may cost more

If you use Redfin's agent finder tool, you may see results for Redfin partner agents. These are agents from other brokerages who pay Redfin a fee for sending customers their way.

These agents DO NOT have to honor Redfin's pricing model or offer any discounts.

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Additional Redfin services

Like many discount brokers, Redfin offers some additional in-house services to customers — including a home sale prep service and mortgage loans.

Redfin Concierge

For a 2.5% listing fee, Redfin offers a premium home sale prep service. A Redfin concierge will look at your home and recommend pre-listing improvements like landscaping, painting, or staging.

Redfin's fee does NOT include the actual work — just the planning and oversight. You'll pay for the home improvements after your home sells.

📍 Note on locations: Redfin Concierge is only available in select markets in Arizona, California, Colorado, Maryland, Massachusetts, Texas, and Washington.
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If you have an older home that needs a lot of repairs — and you either don't want to coordinate the work yourself or can't afford to pay for it up front — Redfin's concierge service could be a good deal. It may also be a good option if you're on a tight timeline. Homes that have recent updates, nice photos, and staging tend to sell faster.

But if you're not on a strict timeline, can pay for renovations up front, or don't need a lot of repairs, you might not get a lot of value out of Redfin Concierge. You don't get to pick the contractors who work on your home, so there's no guarantee you'll get the best price.

For a 2.5% listing fee, you're probably better off finding a traditional real estate agent. Many traditional agents will recommend updates and provide photos and staging for free.

Redfin Mortgage

Redfin's in-house mortgage broker service has no lender fees and offers a rebate of $1,000 toward closing costs if your loan doesn’t close on time. Your loan must be above $200,000 to qualify for the rebate.

If you're buying with Redfin, it might be convenient to use its mortgage loan program. But it's always a good idea to compare rates from a few different lenders to make sure you're securing the best deal.

Is Redfin legitimate?

Yes, Redfin is a fully licensed real estate brokerage in all of the states it operates in. Since launching in Seattle in 2004, it's become one of the largest discount brokers in the U.S. by far. Redfin has more than 4,000 employees and offices in 100+ markets across the U.S. and Canada.

Redfin became a publicly traded company in 2017. This means it's subject to extra government oversight and the mandate for transparent business practices.

That said, you still have to do some digging to unearth certain details about Redfin’s services and pricing. In particular, you’ll need to look out for:

  • Minimum fees for home sellers that vary by location
  • Criteria that may disqualify you from a specific service or offer

Next steps: Should I use Redfin?

Redfin is a legitimate company and service that has helped thousands of people buy and sell homes. Ultimately, whether it's a good choice for you really depends on your preferences, situation, and the quality of the Redfin agents in your area.

Remember, there's never any obligation when you interview an agent or service. Always conduct multiple interviews so you can compare rates, strengths and weaknesses, and personalities to find the right fit and get the best outcome on your sale.

👋 Next Steps: Talk to an expert

If you're weighing your options for buying or selling a house, Clever can help!

Our fully licensed concierge team can answer your questions and provide objective advice on getting the best outcome with your sale or purchase.

When you enter your info below, we'll ask you a few questions about your situation via a short form. Then our concierge team will be in touch shortly to help.

This service is free, and there’s never any obligation to move forward with us.

Frequently asked questions about Redfin

How much are Redfin fees?

Redfin charges a 1.5% listing fee to sellers. As the seller, you're also responsible for paying the buyer's agent commission — usually around 2.5–3% of the final sale price. Make sure to compare Redfin's rates against other discount services to find the best low commission brokers near you!

Is Redfin worth it?

Redfin may be worth considering if you're looking to save on realtor fees and prefer working with an established brand. But it's a good idea to compare your options. Most home sellers can find another company that offers better value at similar rates. Compare Redfin against other low commission companies.

Are Redfin reviews good or bad?

Redfin reviews are mixed, with an average rating of 2.9 out of 331 reviews. Reviews vary quite a bit by location and agent. See how Redfin reviews compare to the top low commission companies in your area.

How Redfin creates savings

Redfin creates savings by promoting its real estate agent service to the millions of people already using its app and website, which helps Redfin save on marketing to find new customers. It also uses technology and a team-based approach to handle a higher volume of customers per agent and upsells existing customers on additional Redfin services.

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We evaluate each low commission real estate brokerage based on four core criteria and create a weighted score:

  • Service quality (30% of final score)
  • Savings (25% of final score)
  • Customer experience (20% of final score)
  • Agent expertise (25% of final score)

Service quality

Essential services and support. We evaluate whether the brokerage requires its agents to offer basic services like a CMA, pricing and staging advice, professional photography, an MLS listing, a for-sale sign,and a lock box. We also consider whether agents provide hands-on support throughout the sale process (in-person home visits, guidance through due diligence, negotiation support).

Ease of use. We consider how easy it is to find an agent in your area, and we look at customer reviews to determine whether customers have issues with the platform or tools used by the brokerage.


Pricing model. We compare the company's pricing model (including listing fee, any minimum fees, and buyer's incentives) to its competitors to determine the overall value to customers.

Customer experience

Review analysis. We perform an in-depth analysis of all the available customer reviews to determine trends. We break down the reviews by customer type, sentiment, and filter out spam reviews to determine our rating.

Company responsiveness. Negative reviews are part of doing business; however, we take note of whether a company is actively involved in resolving customer complaints.

Agent expertise

Vetting requirements. We compare the company's vetting requirements to its competitors. We also take into consideration the size of the agent network to determine whether customers will have multiple options to choose from.

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