Fathom Realty Reviews

Fathom Realty is a traditional real estate brokerage that operates in most states. Even though it's relatively new, it's currently ranked as the 6th largest public independent brokerage in the U.S. by sales volume and transactions.

The company is tech-forward, providing virtual and in-person support. Agent reviews are mostly positive, and the brokerage provides training, technology, and marketing tools to help agents deliver high-quality service.

However, you’ll likely pay the standard commission rate of 2.5–3%. On a $500,000 home sale, you'd owe your agent $15,000 at a 3% rate. Other companies can connect you with realtors who offer the same services for half that cost.

If you want to save money when you sell, Clever Real Estate can help. Clever's top local agents come from established brokerages and provide the same full-service support you’d expect from traditional realtors. The difference is that with a listing fee of just 1.5%, sellers save an average of $7,000. Find top-rated agents who can sell your home for half the traditional commission rate.

Fathom Realty overview

• 🧭
  How it works: An agent provides traditional full service to help you buy or sell a home
• 💵
  Fees: Standard 2.5–3% of the home sale price per agent
• ⭐
  Customer rating: Varies by location
• 📍
  Locations: 42 states and Washington, D.C.
• ✅
  Benefits: Local expertise, tech-savvy
• ⚠️
  Downsides: No discount on agent fees

Services

Fathom Realty agents are traditional realtors who provide full-service support. Some of the home-selling or buying process can happen online, but agents provide in-person support as well.

If you’re selling a home, you can expect a comprehensive range of services, usually including:

• A comparative market analysis (CMA) to help price your home
• Property listing on the multiple listing service (MLS) and major real estate websites
• Professional photography
• Home staging assistance
• Home showings and open houses
• Negotiating with potential buyers
• Assistance with closing paperwork

If you’re buying a home, a Fathom Realty agent will typically provide the following services:

• Identifying properties that fit your needs and budget
• Scheduling and attending property showings
• Notifying you when new properties matching your criteria become available
• Assisting you with making a competitive offer
• Negotiating purchase agreements and contingencies
• Assisting with home inspections
• Coordinating with lenders, attorneys, and other real estate professionals
• Assisting with closing, including with title and paperwork

Commission rate

At a traditional brokerage like Fathom Realty, agents typically charge the standard commission rate of 2.5–3% of the final sale price. Nationally, the average listing fee is 2.82%, and the average buyer’s agent fee is 2.75%.

Sellers previously set the commission rate for buyer’s agents, advertised it in their MLS listings, and covered the fee at closing. But following a settlement with the National Association of Realtors (NAR), buyers now negotiate the commission directly with their agent and include it in their contract. Sellers are still covering the buyer’s agent commission, only now it's offered via a concession instead of upfront.

When working with a traditional agent, you’re technically always free to negotiate the realtor commission. However, in practice, getting a significant discount is challenging. Agents from traditional brokerages often have little leeway or incentive to lower their rates.

If you want to pay less while still getting full service, consider an alternative like Clever Real Estate. With Clever, you’ll still work with a top-rated local agent, but with a pre-negotiated listing fee of 1.5% instead of 3%. You’ll get the same comprehensive support, and keep thousands more in your pocket.

Fathom Realty agents

Generally, Fathom Realty maintains a high standard of agent quality.

It has a large agent network, so you’ll likely find someone with local expertise. Local knowledge is important because it allows agents to accurately price homes, identify desirable neighborhoods, anticipate market trends, and negotiate effectively on your behalf.

Fathom Realty also invests in the professional development and success of its agents. The company offers national and local training, mentorship programs, and tech and marketing tools.[1][2] This benefits you by ensuring agents are well-prepared, knowledgeable, and equipped to handle the buying or selling process efficiently.

The company has thousands of customer reviews, and agents are mostly rated highly, with many reviews mentioning agents by name. Clients frequently praise their professionalism, local insight, and support.

Fathom Realty doesn't have brick-and-mortar offices. To find a real estate agent, you can search by agent or state on Fathom Realty's website. You can also filter by specialty and language.

Before you sign with one of its realtors, interview a couple of others to ensure you find the right fit. Look beyond the firm’s reputation and consider agents’ local expertise and relevant experience. Also, check customer reviews to get a better idea of what it’s like to work with each realtor. 

Fathom Realty reviews from customers

Fathom Realty reviews are generally positive. While its Yelp ratings are mixed, the most recent ones are just two from 2024. Many Fathom offices on Google have strong customer ratings.

Because ratings vary by location, it’s important to look at reviews for the specific office and agent you’re considering — and interview multiple agents to find the right fit.

Most recent reviews praise Fathom agents for their professionalism, communication, and knowledge. Only a few complaints have appeared in the past year, and those relate to issues with individual agents.

Here are examples illustrating common positive and negative themes:

Positive Fathom Realty reviews

✅ Exceptional agent support

Many reviewers praised their Fathom Realty agents for being knowledgeable and proactive. Clients consistently said they felt supported and informed through every step of the process.

✅ Smooth, stress-free transactions

Customers frequently mentioned that their agents made the home-buying or selling process easier and less stressful.

✅ Strong communication and responsiveness

Many reviewers emphasized how responsive their Fathom Realty agents were — returning calls promptly, keeping clients updated, and communicating clearly with all parties involved.

Fathom Realty complaints

⚠️ Some problems with individual agents

A relatively small number of customers reported negative experiences, primarily involving unprofessional agents.

Credibility: Is Fathom Realty legit?

Fathom Realty is a legitimate brokerage headquartered in Cary, North Carolina. Founded in 2010 by Josh Harley, it's now led by Marco Fregenal, who took over as CEO in 2023.[11] The company became publicly traded in 2020.[4]

The brokerage has a strong brand presence and regularly appears in industry news. According to RealTrends, Fathom Realty ranks as the 6th-largest public independent brokerage in the U.S., with $13.1 billion in sales and 36,800 transaction sides in 2024.

The company continues to grow, reporting 38% year-over-year revenue growth in the third quarter of 2025 and a 24% increase in the number of agents in its network. Fathom Holdings' subsidiaries, Verus Title and START Real Estate, are also expanding into additional states.[12][13]

Bottom line: Is Fathom Realty right for you?

Fathom Realty could be right for you if you’re looking for a traditional, full-service agent. Most customer reviews suggest you’ll receive quality services and work with a supportive, knowledgeable realtor.

While the brokerage has a good reputation, it has thousands of agents, and their quality can vary. It's wise to compare several realtors before signing a contract to ensure you find the one that best meets your needs.

If you want to get full service and save on realtor fees, consider interviewing agents from a low-commission brokerage, too.

Companies like Clever Real Estate work with top agents from name-brand brokerages like Keller Williams and RE/MAX. These agents deliver traditional services for less — a 1.5% listing fee instead of the standard 3%. Sellers save an average of $7,000 without compromising on quality or expertise.

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