Is Samson Properties a Good Choice for Real Estate?

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By Jessica Johansen Updated April 11, 2024

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Samson Properties Real Estate Review

Overall rating | Customer experience | Agent quality | Brand visibility and reach | Service value | Locations | Methodology

✍️ Why trust us: We strive to provide objective recommendations and advice. Learn more about how we research.
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Headquartered in Chantilly, Virginia, Samson Properties is one of the fastest growing real estate brokerages in the eastern United States. Its 32 offices and 5,000+ agents are located across Maryland and northern Virginia, and it’s licensed in Delaware, Maryland, Pennsylvania, Virginia, Washington, DC, and West Virginia.

Bottom line: Do we recommend Samson Properties?

Yes, Samson Properties might be worth considering, but only after you’ve interviewed your local agent and decided for yourself.

The company has a full fleet of experienced agents covering a relatively dense area of Maryland and Virginia: approximately one agent for every square mile. Its agents are backed by an overwhelming amount of positive reviews, with a 4.7 rating on Google.

Unfortunately, Samson Properties doesn’t list its services on its website, so we don’t know what buyers and sellers can expect. That’s why it’s important to interview your local Samson agent first to ensure you find the right realtor for you. The most important thing is that your agent and their services are the right fit for you, no matter what the brand is.

🏡 Compare agents, save money! Try Clever’s free agent matching service. Choose from top local agents from the best brokerages, get built-in savings. Learn more.
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Samson Properties: Our in-depth breakdown

Reputation and customer experience

📊 Our rating: 4.5/5

  • 4.7 rating from 500+ reviews
  • F rating on BBB (2 complaints)
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The company has a stellar reputation on third-party review sites. With 518 reviews on Google, it boasts a 4.7 rating — very good for a company that completes over 20,000 transactions per year.

We decided to lift the hood on these reviews and see what emotional themes we could find. After running them through an AI program that identifies emotional language, here’s what we found:

🟢 Top positive themes 🔴 Top negative themes
  • Customer service
  • Photography
  • Professionalism
  • Experience
  • Services
  • Mistakes
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Samson Properties has two complaints and a 1-star review on its Better Business Bureau profile. Since the only review is negative, it brought the company’s total rating to an F. While we don't think the negative reviews are false, it may not be representative of the general customer experience.

Agent quality

📊 Our rating: 4.5/5

  • Avg. 12+ years of experience per agent
  • $9.6 billion in total sales volume
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The real estate agents at Samson Properties appear to be very experienced, and the brokerage ranks 19th in the U.S. for sales volume, with $9.6 billion in sales in 2021.

Based on 52 agents we have data on, the average Samson agent has 12.8 years of experience (higher than the industry median) and roughly four transactions per agent. As a whole, there are over 5,000 agents on staff and 20,240 transactions completed in one year.

Regardless of how experienced Samson agents are, we still recommend evaluating them on an individual basis. Interview your local Samson agent first before you decide to work with the brokerage. Ask your agent for sales numbers, references from past clients, their commission rate, and the services they provide.

Brand reach and visibility

📊 Our rating: 5/5

  • Average online visibility
  • Super dense network of local agents
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Samson Properties has a strong brand name that attracts new agents to its workforce. That said, according to our analytics tool, traffic to its main website and listing pages is only slightly above average:

  • 1,500 active listings
  • 5,800 visitors per month
  • 6,500 Google searches per month

While these numbers aren’t terrible, they’re also lower than what we’ve seen on other brokerage websites.

Samson Properties' main strength is its local network, which is more likely to connect you with buyers and listings quickly. Its 32 offices are concentrated in the DC–Maryland–Virginia area — roughly 4,940 square miles. With 5,000+ agents on staff, that means the brokerage has about one agent per square mile.

Outline of Samson Properties agent coverage, about 5,000 sq. mi. from Maryland to northern Virginia, including Washington, DC.

Service value

📊 Our rating: N/A

  • No transparency on services provided
  • Services will likely vary agent to agent
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Samson Properties doesn’t provide a fully fledged list of services that it offers to buyers and sellers. Since the brokerage relies on recruiting agents from all over the states where it’s licensed, the services provided will likely vary by agent. Both sellers and buyers, then, should ask their local Samson agent up front the services that they provide.

» LEARN: What is a full-service realtor?

A listing agent should provide a professional home valuation (ideally with a CMA), an MLS listing and syndication, high-quality photography and staging, and assistance managing open houses, negotiations, and paperwork.

Likewise, a buyer's agent should be able to help you find homes on the MLS that you’re actually interested in, as well as give you tours, connect you with the seller, and stay with you until you close on a home.

Keep in mind if you hire an agent from Samson Properties to help you sell, you might pay full commission, no matter what local competitive rates are. To give you an idea of local rates, here are the state averages for the DC–Maryland-Virginia markets:

» MORE: Average Commission Rates Across the U.S.

💰 Top agents, big savings:

Clever’s free service matches you with top local realtors from the best brokerages (like Samson Properties) but negotiates big savings.

Sellers list for just 1.5%. Buyers can get thousands in cash back after closing.

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Additional info about Samson Properties

General contact info (corporate office)

📍 Address 1140 Third St. NE
Ste. 405
Washington, DC 20002
☎️ Phone (703) 378-8810
📱 Social media Facebook
Twitter
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Next steps: Start interviewing agents!

Interview multiple agents (ideally two to three) to ensure you get the best fit and value. Remember: always hire the agent, not the brand. When you’re ready to start searching, check out our guide on how to choose the right real estate agent. Clever’s free agent-matching service makes agent shopping fast and easy, and it can save you money.

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Rating methodology

We evaluate brokerages based on four core criteria we think will help readers make informed decisions. We broke those criteria down into discrete metrics so we could make the score as objective as possible. Here’s a quick breakdown of that criteria and methodology:

Customer experience

Do most people who work with this brokerage have a generally positive experience? Are there any red flags?

What we looked at:

  • Average customer ratings across various third-party review sites, like Zillow, Realtor.com, and Google
  • The content of those reviews, via sentiment analysis tools and manual reading, to pull out key positive and negative themes and summarize key risks and benefits
  • The Better Business Bureau profile for formal complaints

Overall agent quality

How strong is the agent team? What are the chances of ending up with a solid realtor that will meet different needs, preferences, and availability?

What we looked at:

  • Total number of agents vs. offices to gauge how wide the selection is
  • Average experience of the entire team, based on public agent data on sites like Realtor.com and Zillow
  • Average annual transactions per agent, sourced from RealTrends or brokerage-provided data, compared with the industry average

Visibility and reach

How much "brand power" does this brokerage have? Does it increase awareness and get more eyes on your listings, more showings, or quicker offers?

What we looked at:

  • Social media presence across all major consumer-facing social platforms (Facebook, Twitter, and Instagram)
  • Online audience size through web traffic volume and monthly Google searches for the brand name
  • Marketing reach, like listings on all major MLSs and populator listing sites like Zillow and Realtor.com

Value and service quality

How does the brokerage compare with other conventional brokerages? How does it compare with the market rates for commission (~3% listing fees)? Are you getting too little, the right amount, or more service for the tentative fee?

What we looked at:

What we consider "full service" for a real estate brokerage:

  • Professional home valuation
  • Advice on how to stage your home
  • High-quality professional photography
  • Listing on a multiple listing service (MLS) and home-buying websites
  • Open house management
  • Negotiation
  • Assistance with paperwork

Authors & Editorial History

Our experts continually research, evaluate, and monitor real estate companies and industry trends. We update our articles when new information becomes available.

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