Prevu Reviews: Is It Worth It? (Find Real Customer Reviews)

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By Jamie Ayers Updated January 22, 2024

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What is Prevu? | How it works | Prevu fees | Savings | Prevu vs. other discount brokers | Buyer rebates | Find Prevu reviews from real customers

Prevu Real Estate reviews

✍️ Editor’s take: Prevu offers solid commission savings on more expensive homes — but high minimum fees reduce the actual savings at lower price points.
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Prevu is a discount real estate brokerage that offers hefty commission rebates for some home buyers, as well as reduced listing fees for sellers.

However, those savings come with some trade-offs: limited agent selection, high minimum fees, and less hands-on service throughout the process.

If you want to save on commission when you sell your home, the best choice for most sellers is Clever Real Estate. Sellers will pay a low 1.5% listing fee in exchange for full service and support from a top local real estate agent. Interview as many agents as you want from well-known brokerages like Keller Williams and Century 21.

💰 SAVE: Compare top agents, save thousands in real estate commissions!

What is Prevu?

Prevu is a real estate brokerage with licensed agents who can help you buy or sell a home.

What differentiates Prevu from most brokerages is that it offers big commission savings for buyers and sellers compared with typical industry rates. However, these savings are subject to eligibility requirements and minimum fees.

How much can you save with Prevu?

When you buy a house with a Prevu agent, you could qualify for a commission rebate worth up to 2% of the purchase price. To qualify for the full 2%, you need to purchase a home worth at least $1.25 million.

✍️ Editor’s note

Prevu's buyer rebate is a great value for many buyers, but the company's service model might not be the best fit for you.

Choosing the right real estate agent is the #1 factor that will affect your home buying experience. As a buyer, you have nothing to lose by taking the time to explore your options and find the best fit.

Interview at least three agents — ideally from different companies — to find the best combination of savings and service.

» LEARN: How to find the right realtor

Home sellers can save with Prevu too, although the overall value is relatively middle of the pack. The company advertises listing fees as low as 1.5%, compared to a traditional seller's agent commission rate of 2.5–3%.

If you want to sell your home for less, other discount companies offer better commission rates than Prevu (and lower minimum fees). Compare your options to find the best fit for your situation!

» MORE: What are the best discount real estate brokerages?

Who should use Prevu?

✅ Prevu is worth considering if:

  • You're buying a higher-priced home
  • You're buying and already have one or more specific houses in mind
  • Your real estate purchase will qualify for Prevu's full 2% rebate (see terms)
🚫 You may want to avoid Prevu if:

  • You're buying or selling in a lower price tier
  • You're less familiar with the area where you plan to buy
  • Your situation is complicated and requires specialized real estate expertise
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Is Prevu legitimate?

Yes, Prevu is a legitimate licensed brokerage in each of the markets where it operates.

In 2022, it also acquired Reali, a real estate technology platform and fintech company, with the intention of eventually providing mortgage services.

Prevu has an average customer rating of 5/5 based on 568 reviews. To date, the start-up has raised upwards of $2.2 million in investor funding.[1]

Our biggest concern with Prevu is that you have to do a lot of digging to find details about its services and pricing. In particular, make sure to ask your real agent about:

  • Minimum fees, which vary by location and aren't listed on Prevu's website
  • Restrictions that may disqualify you from taking full advantage of Prevu's advertised savings

How does Prevu work?

Prevu offers one of the largest home buyer rebates of any discount real estate broker we've reviewed. It also charges sellers an agent commission of up to 25% less than traditional realtors.

How is Prevu able to charge so much less than other companies? Currently, Prevu offsets its advertised savings by:

  • Targeting customers who are buying or selling expensive homes
  • Attempting to assist customers more efficiently
  • Reserving the biggest rebates for homes above $1.25 million

Prevu targets high-end real estate markets

The primary reason Prevu can offer such large rebates and discounts is that it serves some of the most expensive housing markets in the country.

By targeting buyers looking at higher-priced homes, Prevu can offer big rebates and still pocket a hefty payday itself.

In theory, it should take a realtor roughly the same amount of time to help a buyer purchase a $1 million home as one that costs $100,000. However, the buyer's agent commission on the $1 million home purchase could be as much as $30,000, compared with just $3,000 on the cheaper property.

So, if Prevu helps you buy a $1 million home, it can refund up to $17,500 to you and still pocket more than four times as much as if it had kept the entire commission on the $100,000 house purchase.

Prevu's strategy probably wouldn't work in say, Milwaukee, where the median home sale price is $155,000. They wouldn't earn enough from each transaction to offset the cost of the rebates.[2]

That said, you can buy or sell a less expensive home in one of Prevu's markets. But after factoring in the company's minimum fees, you probably won't save all that much.

Prevu attempts to assist customers more efficiently

Alongside targeting pricier markets, Prevu's customer service approach aims to increase efficiency. To achieve this, Prevu reduces the time agents spend doing tasks buyers can do themselves, such as researching home listings.

While many traditional realtors meet with buyers upfront to discuss their situation and then spend time researching properties that meet their needs, Prevu agents don't step in until buyers are ready to tour a home.[3]

Prior to that, Prevu directs buyers toward its online platform, where they can view listings and schedule tours.

By letting buyers do the early-stage legwork themselves, Prevu agents can offer full-service support while minimizing the time they spend dealing with "tire-kickers" who express interest in buying a home but don't end up making a purchase.

How much does Prevu cost?

Prevu doesn't cost home buyers anything out of pocket. But if you sell a house with Prevu, you'll be responsible for covering two different fees:

  • Prevu's listing fee: 1.5% of the sale price
  • Buyer's agent commission: 2.5–3% of the sale price

Prevu's minimum fees could wipe out your savings

While Prevu advertises a 1.5% rate, you'll need to watch out for minimum fees that could wipe out your potential savings if you're selling a lower-end home.

For example, Prevu charges a minimum commission of $12,500 in New York City. This means you won't actually pay 1.5% unless your home sells for at least $835,000. And if it goes for less than $415,000, you could end up paying MORE than if you'd used a traditional real estate agent who charges 3%.

Prevu doesn't list its minimum fees on its website, but from our conversations with Prevu agents, we discovered that they vary quite a bit between locations.

Make sure to ask about minimum fees if you talk to a Prevu real estate agent. We also recommend getting quotes from a few other local realtors to compare rates, service quality, and overall value. Depending on your price range and location, you may be able to find an agent or discount service who offers better bang for your buck.

» SAVE: Sell with a top local realtor for just 1.5%

How good are Prevu agents?

All Prevu agents are fully licensed, and they provide the same general range of services and support as traditional realtors. That said, there are a few key differences that could potentially affect your experience.

Prevu agents juggle more clients than traditional realtors

The biggest difference you should be aware of is that Prevu agents juggle more clients than most realtors.

Prevu agents close around 36 real estate transactions per year. That's three times the average among all realtors, according to data from the National Association of Realtors (NAR).[4][5]

It's possible this high volume approach could put you at a disadvantage. If your agent becomes stretched too thin, they won't be able to provide you the level of personalized service and support you need to achieve an optimal outcome.

That said, Prevu agents may be able to handle more clients without service-level trade-offs than a typical realtor. After all, they stay relatively hands-off until buyers are ready to tour specific homes. And since Prevu's discounts attract customers for them, they don't have to spend as much time generating leads.

Agent selection is limited

If you're interested in taking advantage of Prevu's built-in savings, you'll have limited options when it comes to selecting an agent.

Prevu's team is relatively small, and its agents handle a higher volume of deals than the average realtor.

For example, when Prevu expanded into Massachusetts, it had only two agents serving the entire Boston region.[6]

Hopefully, you'll hit it off with one of the Prevu agents in your area. But if not, you may just have to settle for whoever's available.

Prevu's compensation structure may not attract top agents

One other thing worth mentioning is Prevu could have trouble attracting the best real estate agents.

While most realtors get paid exclusively on commission — meaning their income is directly tied to how many deals they close — Prevu agents are salaried employees.

This compensation model isn't unique to Prevu; it's common for discount brokers whose agents manage a high volume of deals to pay salaries instead of commission splits.

They typically advertise this as a benefit: since your agent is earning a salary, you can trust their advice and don't have to worry they'll pressure you into making a purchase.

However, there's a potential downside too: the top real estate agents probably aren't going to work on salary.

They're going to join a brokerage that allows them to maximize their income, which typically means one that pays commission.

How does Prevu compare to top alternatives?

Prevu's commission rebate is hard to beat for expensive homes

Prevu advertises one of the largest commission rebates offered by any discount broker.

It's a lot more common to find rebates in the 1% range, so Prevu's 2% refund seems like a legitimately attractive offer.

If you're buying a higher-priced home in Prevu's service area, you'll likely have a tough time finding better savings.

Compare your options if you're buying a lower-priced house

However, Prevu's commission refund may not be your best option at lower price points.

According to the savings calculator on Prevu's website, you won't actually receive the full 2% refund unless you buy a home worth at least $1.25 million.

The percentage you get back shrinks along with your price range. For example, if you buy a home worth $450,000 or less, your potential savings max out at $1,000.

If you're buying a less expensive house, you may be able to find another discount service (or even a traditional agent) that offers a larger commission rebate than Prevu. Check out a few other local companies to find the best combination of savings and hands-on service.

» MORE: Which company offers the best home buyer rebate?

Home sellers can save more with other discount services

Prevu offers a 1.5% listing fee compared to the 2.5–3% traditional realtors charge. While that lower rate is competitive, several discount services sell higher-priced homes for 1%.

Prevu is an even worse value for less expensive homes. Because of the company's minimum fees, sellers could end up paying MORE than it would cost to list with an old-school brokerage.

Buying a house with Prevu

👍 Biggest benefits of buying with Prevu…

  • Prevu offers one of the largest commission rebates of any discount broker
  • Agents provide full-service support, unlike some discount brands
👎 Biggest risks of buying with Prevu…

  • Agents juggle more clients, which could affect service quality
  • Prevu's buyer rebate has numerous terms and restrictions
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Buying a home with Prevu should be a similar experience to using an old-school real estate brokerage.

Prevu agents provide less support at the start of the home buying process, but they'll step in once you've identified one or more homes you'd like to tour.

Prevu offers a 2% commission rebate for *eligible* buyers

The biggest advantage of buying with Prevu is the potential to earn the company's "Smart Buyer" rebate. Eligible buyers could receive a refund of two-thirds of their agent's commission, up to a maximum of 2% of the sale price.

📢 A few important notes about Prevu's Smart Buyer rebate

  • To get the full 2% rebate, you must buy a residential property worth at least $750,000.
  • You won't qualify for a commission rebate if the seller is using a Prevu agent too.
  • Some types of purchases — including short sales and new construction — may not be eligible.
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How much can buyers save with Prevu?

Your actual savings depend on your eligibility and price point. For example, on a $450,000 home, you’ll save up to $1,000, but on a $1.5 million home, your savings could reach $30,000.

Assuming your purchase qualifies for a rebate, here's what you could expect to save across different price points:

How Prevu's commission rebate works

Buyer's agents typically receive 2.5–3% in commission when their clients buy a house.

When you buy with Prevu, the company splits that commission with you, refunding as much as two-thirds of their fee after closing. For a $1.25 million home, that's $25,000.

However, there are a TON of rules and restrictions surrounding commission rebates. This is why you’ll almost always see conditional language in advertisements, like "Get up to X%" or "$X on average."

Make sure to read the fine print up front so you don't encounter any unwelcome surprises later on.

» LEARN: Everything you should know about home buyer rebates

Compare your options to find the right buyer's agent

Although Prevu offers a great rebate, that doesn’t automatically mean it’s your best option. There may be other services or approaches that:

  • Are better suited to your situation
  • Offer comparable built-in rebates and savings opportunities

That's especially true if you're buying at a lower price point, since you won't qualify for Prevu's full 2% rebate.

It's always a good idea to compare your options. Another discount service — or even a traditional realtor — may offer a better combination of savings and service quality.

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Selling a house with Prevu

Although Prevu's business model is centered around offering commission rebates to home buyers, it also offers discounted rates for sellers.

If you sell with Prevu, you can expect your agent to provide the same basic service and support as a traditional realtor.

📢 Read your listing agreement carefully BEFORE you signA Prevu representative told us that sellers sign a 90-day listing agreement. However, one online reviewer remarked that they were "stuck" in a six-month exclusive contract.Remember: you're locked into your listing agreement until the term expires, so make sure you read the details carefully before you sign.» LEARN: What you NEED to know about signing a listing agreement
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Salaried agents may have less incentive

Because Prevu agents earn a salary, they may have less direct motivation to help you get the best price possible for your home.

If you list with a traditional realtor, it's likely their income is 100% commission-based. This gives them a clear incentive to go above and beyond to deliver stellar customer service. After all, if you fail to sell your house — or it sells for less than it's worth — your agent loses money too!

But while Prevu agents earn performance-based bonuses, most of their income comes from their salary. And they earn that salary whether your home sells for its full market value or not.

Individual Prevu agents may still work hard to deliver stellar outcomes for their customers. But incentives DO matter. Compared with a conventional brokerage, Prevu simply doesn't give its agents as much direct motivation to hustle on your behalf.

» MORE: Get quotes from the top seller's agents in your area

Prevu reviews from real buyers and sellers

Prevu Real Estate reviews across third-party sites are generally positive, with an average customer rating of 5/5 out of 568 reviews.

Here's what past customers are saying about Prevu.

What positive Prevu reviews say

The most common themes among positive Prevu reviews are:

  • Individual agents who exceed expectations
  • Legit savings on realtor commission

Prevu had 'growing pains' but turned into a 'great product'

Yelp reviewer A. Aaron B. initially had a poor experience with a Prevu real estate agent, who he said communicated poorly and may have cost him the chance to purchase the property he wanted.

However, he later worked with a different Prevu agent and said he was "astounded" by how much the service quality had improved. Now that he's successfully bought a house with Prevu, he said he will "definitely" recommend it to others.

This is the 3rd review I've written for Prevu. I decided to give Prevu another try and was astounded by how different my experience was. Jaquelyn was my agent and started off by apologizing for my previous experience with Alex. As a young company, I think Prevu went through some growing pains, but have managed to get everyone aligned with the vision. I will be wrapping up closing shortly and am glad to have the support of Prevu in the final stages. What a great product for someone who prefers to do the legwork on finding the home of their dreams. I will definitely recommend Prevu to others in the future.

Prevu was a 'refreshing change'

Michael T. purchased an investment property with one of Prevu's agents in Philadelphia, and he said he was "extremely impressed" with the company.

He particularly called out the Prevu team's local market insights, as well as the value proposition of the commission rebate.

We recently purchased an investment property in Philadelphia and chose Prevu because of our broker's expertise and professionalism. We were extremely impressed with Prevu's responsiveness, knowledge and overall effectiveness. Our broker provided introductions and guidance on the intricacies of the Philadelphia market. The Prevu approach is a refreshing change in an industry where all too many

What negative Prevu reviews say

The most common themes among negative Prevu reviews are:

  • Agents who drop the ball, communicate poorly, and so on
  • Potential savings come with big service-level trade-offs

My agent was inexperienced and visibly overextended

Kevin C. tried to use Prevu to buy an apartment, but he felt his agent was inexperienced and overextended. He said the lack of support ended up costing him money when a deal fell through.

I was expecting a slick, modern apartment buying experience but was often left in the dark and feeling alone through one of the most important moments in my life. It pains me to place any blame on our broker, since I sincerely felt he was doing the best he could. But the fact remains, that he was inexperienced, did not have a strong team behind him, and was visibly overstretched.

Our Board application was submitted late and incomplete (missing several important documents). After the deal fell through, I never heard from him again. He didn't help me get back my security deposit, reach out to the Board for an appeal, or even ask if I wanted to go to future open houses.

Overall, Prevu's business model is too good to be true. You get what you pay for, and this is not an area you should be pinching pennies in.

'I would not work with Prevu' again

Lisa H. purchased a home in New York City with Prevu, but she was frustrated with the lack of communication from her agent. She said that her Prevu realtor dropped the ball numerous times during the closing process and left her in the dark.

I was very unhappy with my experience with [my Prevu agent]. It felt like he was only working toward the commission and not for the benefit of me and my husband. He was very responsive in the beginning of signing the contract and toward the very end of the closing... but fell off the face of the earth when it came to the relaying the communication of information from our sponsor's agent during. I was going about an emotional rollercoaster with trying to work concessions into our deal as our new development sale was constantly being delayed.. and he provided no insight for us. He simply told us to ask our lawyer. At one point, his only job was to forward e-mails from the sponsors agent to me and he forwarded an e-mail with a blank body! I was so frustrated, I ended up directly reaching out to the sponsor's agent myself. When it came to the final walkthroughs, he outright said that he lives in Long Island and the trek to our future home's neighborhood was inconvenient for him.. thus why he didn't show up to the follow-up of our final walkthrough. After we finally closed, he said he would take care of retrieving the keys for us, but of course failed to do so also. If I had the option to do this all over again, I would not work with Prevu.

Conclusion: Is Prevu right for you?

Prevu is a totally legitimate company that has helped many people buy and sell homes.

Ultimately, whether it's the right fit for you really depends on:

  • Your price range
  • Your situation and priorities
  • The quality of the Prevu agents in your area

Prevu provides excellent savings if you're buying a higher-priced home.

However, its commission rebate eligibility restrictions, middle-of-the-pack seller discounts, and limited service area mean that many consumers may be able to find better value elsewhere.

Remember: It pays to shop around! There's no obligation to move forward or commit when you’re interviewing different real estate agents or services. Shopping around is the best way to find a perfect realtor for your needs and budget.

👋 Next Steps: Talk to an expert

If you're weighing your options for buying or selling a house, Clever can help!

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When you enter your info below, we'll ask you a few questions about your situation via a short form. Then our concierge team will be in touch shortly to help.

This service is free, and there’s never any obligation to move forward with us.

Prevu contact information

Phone (646) 603-6868
Email [email protected]
Corporate office address 110 E 25th St.,
New York, NY 10010
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Prevu locations

Prevu is available in the following locations, as of October 18, 2023. Click on your state to see if agents are available in your area.

» MORE: Not in Prevu's service area? Find discount brokers near you.

California

Alameda County
Contra Costa County
Los Angeles
Marin County
Monterey County
Orange County
San Benito County
San Bernardino
San Diego
San Francisco County
San Mateo County
Santa Clara County
Santa Cruz County
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Colorado

Adams County
Arapahoe County
Boulder County
Broomfield County
Denver County
Jefferson County
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Connecticut

Fairfield County
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District of Columbia

Washington
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Florida

Broward County
Miami–Dade County
Washington
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Maryland

Montgomery County
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Massachusetts

Boston
Essex
Middlesex
Norfolk
Plymouth
Worcester
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New Jersey

Bergen County
Hudson County
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New York

Bronx
Brooklyn
Manhattan
Nassau County
Queens
Suffolk County
Westchester County
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Pennsylvania

Bucks
Chester
Delaware
Montgomery
Philadelphia
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Texas

Travis County
Williamson County
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Virginia

Arlington County
Fairfax County
Loudoun County
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Washington

King County
Kitsap County
Snohomish County
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Article Sources

[1] Crunchbase – "Prevu Crunchbase Profile". Accessed 1/22/2024.
[2] Redfin – "Milwaukee Housing Market: House Prices & Trends". Accessed 1/22/2024.
[4] U.S. Chamber of Commerce – "Prevu Eyes Expansion of Customer-Centric Homebuying Model". Accessed 1/22/2024.
[5] National Association of Realtors – "2020 Member Profile". Accessed 1/22/2024.

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