Prevu is a discount real estate brokerage offering two things most buyers and sellers want: a discounted 2% listing fee for sellers and a home buyer rebate up to 1% for eligible purchases. Reviews are mostly positive, with customers praising responsive agents, clear guidance, and smooth transactions from offer to close.
Prevu's home buyer rebate, called the Smart Buyer Rebate, is its main appeal. The rebate can be as high as 1%, with Prevu claiming the average rebate is over $25,000.[1] There are also numerous terms and eligibility requirements for the buyer rebate, including lender approval, minimum commissions, and restrictions on eligible properties.[2]
Where Prevu gets mixed feedback is the level of hands-on help it provides, plus pricing details like minimum fees and the $99/month subscription, which can reduce the headline savings.[3]
Compare Prevu with other low-commission real estate brokerages to make sure you choose the option that’s best for you. Read on to find out how Prevu ranks and how it works.
What is Prevu?
- Full-service discount real estate brokerage offering buyer rebates and 2% listing fees
- Offers dedicated agent and full-service support for buyers and sellers
- Some customers say the experience can feel more hands-off than a traditional agent
- Seller savings can be reduced by minimum fees and a $99/month subscription fee that may apply after a trial period
- Eligible home buyers may qualify for a rebate worth up to 1% of the purchase price (rebate amount and eligibility can vary)
- Prevu has an average 5.0/5 rating across 646 online reviews
- Customers say: ✅ Guidance and Support | ✅ Communication and Professionalism | ✅ Savings Value | ✅ Real Estate Expertise | ✅ Ease of Transaction | ✅ Results
🔎 How we analyzed Prevu customer reviews
To evaluate Prevu's customer reviews, we gathered all verifiable customer reviews from third-party sites, including BBB, Google, Consumer Affairs, TrustPilot, and Yelp.
In addition to tallying total review counts and average customer ratings, we used AI to analyze customer sentiment across key themes:
- Agent Selection: Ease of getting matched with an agent and satisfaction with the agent provided
- Communication and Professionalism: The availability, informativeness, responsiveness, professionalism, and proactiveness of the agent and support team
- Customer Service: The company’s commitment to resolving issues and ensuring customer satisfaction
- Ease of Transaction: Professional, efficient handling of transactions, including contracts, escrow, and closing procedures
- Guidance and Support: Level of helpfulness, involvement, and service provided by the agent
- Integrity: Agent and company’s commitment to ethical conduct and serving the client’s best interests
- Marketing: Quality and effectiveness of agent's marketing strategy for attracting buyers
- Real Estate Expertise: Agent's market knowledge and skill in conducting real estate transactions, including pricing, crafting offers, and managing negotiations
- Results: Transaction outcomes for buyers and sellers
- Savings Value: Degree of customer satisfaction with both the savings and service provided for the cost
To ensure an accurate depiction of the customer experience, we ran each verified review through AI to identify mentions of specific themes. We tallied the total number of positive vs. negative mentions. We assigned each theme a sentiment value based on the following criteria:
- ✅ Highly positive: At least 92% of mentions for that theme are positive
- 🟡 Somewhat positive: 75–92% of mentions for that theme are positive
- ❌ Somewhat negative: Less than 75% of mentions for that theme are positive
Any theme mentioned in at least 10% of reviews is displayed along with its sentiment rating.
Prevu reviews 2026
| Source | Average Rating | Review Count |
|---|---|---|
| 5.0/5 | 635 | |
| Yelp | 4.5/5 | 11 |
| Total | 5.0/5 | 646 |
Prevu has positive customer reviews overall, with an aggregate rating of 5.0/5 from 646 reviews across major review platforms. However, review volume can vary by market and individual agent, so it’s worth checking recent reviews for the specific person you’d work with.
Some locations (or agents) may have only a handful of reviews, while others have many more.
Prevu is known for its discounts and savings, with a listing fee of 2% for sellers (lower than the national average commission rate) and a home buyer rebate worth up to 1% of the home sale price. Those savings are especially impressive considering that Prevu offers a full range of realtor services — from both seller’s and buyer’s agents — and gets good marks for customer support.
However, Prevu falls a bit short in terms of agent expertise. While many Prevu reviews from customers highlight the high quality of the agents, they also note that those agents tend to be more hands-off than traditional agents.
If you prefer an agent who provides more personalized support throughout the entire process, you may want to consider an alternative discount brokerage.
Themes most commonly mentioned in Prevu reviews
| Theme | Portion of Reviews | Percent Positive |
|---|---|---|
| Guidance and Support | 74% | ✅ 100% |
| Communication and Professionalism | 67% | ✅ 99% |
| Savings Value | 59% | ✅ 100% |
| Real Estate Expertise | 44% | ✅ 100% |
| Ease of Transaction | 15% | ✅ 99% |
| Results | 14% | ✅ 99% |
Positive reviews often highlight responsive communication and smooth deal management, including support when unexpected issues come up in escrow. Customers also frequently mention savings, especially when the buyer rebate applies. A recurring critique is that some buyers may want more hands-on guidance during the early home search process.
Here’s how Prevu reviews break down.
Service ratings
- ✅ Communication and Professionalism (99% positive)
- ✅ Guidance and Support (100% positive)
- ✅ Real Estate Expertise (100% positive)
Prevu customers consistently rave about the basics you actually care about in a transaction: clear communication, steady guidance, and real-world expertise. In our review analysis, service sentiment was overwhelmingly positive across all three categories, with near-universal praise for responsiveness, professionalism, and hands-on help when it mattered.
- "We needed their support for comps, setting up showings, helping with paperwork, etc."
- "For someone proactive like me it was the ideal setup."
- "Thank you for making this process so seamless"
- "Service was excellent, efficient and good communication throughout"
We only found a small handful of negative comments, and they mostly centered on agents feeling less hands-on than expected, especially toward the end of the process.
- "When it came to the final walkthroughs, he outright said that he lives in Long Island and the trek to our future home's neighborhood was inconvenient for him."
- "He didn't help me get back my security deposit, reach out to the Board for an appeal, or even ask if I wanted to go to future open houses."
Savings rating
- ✅ Savings Value (100% positive)
Approximately 59% of reviews mention savings through Prevu’s pricing model and buyer rebate, and most mentions are positive. Buyers often highlight the rebate as a standout benefit, while sellers prefer paying a lower listing fee than the traditional rate.
- "Obvious benefit of getting a large portion of the agent fee back in our pockets."
- "Got this massive rebate check in the mail."
- "Claims of giving purchasers a percentage of money back and I thought it was total BS but no! It's legit."
Just keep in mind that minimum fees and subscription pricing can reduce your net savings depending on your market and how long your home takes to sell.
Results ratings
- ✅ Ease of Transaction (99% positive)
- ✅ Results (99% positive)
Prevu customers are generally pleased with outcomes and report smooth transactions, especially when their agent is highly engaged and communicative. Many reviews emphasize reduced stress and effective problem-solving when issues pop up during escrow.
- "Had a fantastic experience with the company."
- "We landed in a lovely co-op and neighborhood to call home."
- "Made sale of home quick and easy."
However, experiences can vary by agent, and some customers report wishing they had more hands-on support earlier in the process.
- "Our Board application was submitted late and incomplete."
- "They have area agents assigned who may not live close to where you live."
Prevu vs. alternatives
Make sure you compare all your options when choosing a real estate agent so you find the best fit. Here are our top alternatives to Prevu.
Listing Fee
Customer Rating
Availability
Editor's Take
Pros & cons
Overview
Clever Real Estate is the best option for most sellers looking for an agent. The company matches you with multiple experienced, full-service agents so you can find the right fit, and it offers a low 1.5% listing fee no matter which agent you choose.
Listing Fee
Customer Rating
Availability
Editor's Take
Pros & cons
Overview
Redfin is a reputable discount real estate brokerage that offers significant savings, particularly if you buy and sell with the brokerage. But watch out for high minimum fees, which vary by market and can be high in some areas. Redfin's agents also work with a lot of clients, and they don’t always have time to provide as much hands-on service as you may need.
Read the full Redfin review.
Listing Fee
Customer Rating
Availability
Editor's Take
Pros & cons
Overview
Ideal Agent is a solid option if you’re looking for a top agent. The company vets its realtors thoroughly, so you’ll likely get a quality agent. But you won't save as much on realtor fees as you could with other companies.
Read the full Ideal Agent review.
How does Prevu work?
If you're selling with Prevu, the process is pretty straightforward:
- Share your details: You’ll enter some basic information about your real estate needs on Prevu’s website, like your location, timeline for selling or buying, and price range. (A walkthrough of this first step can be found in the next section).
- Talk to a Prevu agent: Prevu will contact you shortly afterwards to help match you with a real estate agent. They can help you determine if Prevu operates in your area and what services you’ll get.
- Sign the required agreements: If you’re buying, you may be asked to sign a buyer-broker agreement before touring homes or submitting offers. For the home selling process, your agent will provide a free home valuation and help you market your property, including with an MLS listing.
- Buy or sell with agent support: If you're selling, your agent will help with negotiating, due diligence, and closing; if you're buying, see if your agent can help you browse listings and schedule home tours.
- Close (and receive a rebate): If you qualify, the rebate is usually delivered at closing (often as a closing cost credit, where permitted). The exact method can depend on your state rules and lender policies.
Pro tip: Before proceeding with Prevu, ask the company to confirm your rebate amount and eligibility in writing for your specific ZIP code and price range.
Prevu step-by-step
Here's how to get the process started with Prevu.
Step 1: Tell Prevu what you are selling
Select your property type from the dropdown and enter basic listing details, like the address. This helps Prevu route your request to the right local agent.

Step 2: Choose your timeline
Indicate whether your sale is time sensitive. Pick “Yes” if you need to move by a certain date, or “No” if you can wait for the right offer.

Step 3: Pick a time to connect
Choose the best window for a call or follow up. This sets expectations for when a Prevu representative should reach out.

Step 4: Share your contact info.
Enter your name, email, and phone number, then submit. This is how Prevu will contact you to discuss next steps and match you with an agent.

Step 5: Submit and wait for a phone call
You will see a confirmation screen once your request goes through. From there, you wait for Prevu to reach out.

How to check if you're eligible for a rebate
Use this checklist to confirm whether you’re likely eligible for Prevu’s buyer rebate (rebate amounts and rules can vary by market and may change over time):
- Is Prevu available in my state/metro?
- Am I buying a residential 1-4 family home, condo, or co-op?
- Will I be using a Prevu-employed/partner agent for the transaction?
- Does my lender allow credits/rebates and how will it be applied?
- Do I need to sign a buyer-broker agreement?
Prevu history and news
Prevu was founded in 2017 in New York City. The company has had two funding rounds, the first in 2019 and more recently in 2023.[4][5] Investors include Citi, Winklevoss Capital, and others.
In 2022, Prevu also acquired the mortgage technology assets of defunct startup Reali, which Prevu said would allow it to expand into mortgages.[6]
In late 2025, reAlpha Tech Corp. acquired Prevu through a merger, making Prevu a wholly owned subsidiary. reAlpha has described the deal as a way to expand its multi-state brokerage footprint and to pair brokerage services with mortgage offerings.[7]
Prevu locations
Prevu is available in California, Colorado, Connecticut, the District of Columbia, Florida, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and Washington.
Bottom line: Is Prevu right for you?
If your top priority is saving on realtor commission fees, Prevu is worth considering. While the savings do vary, most Prevu Real Estate reviews suggest customers are happy with them. Plus, Prevu agents offer the full range of services as a traditional agent.
However, you’ll be working with a real estate agent who may not be as actively involved with your real estate transaction during the initial stages as you may expect. That setup works fine for some people, but it’s not right for everyone, and other brokerages offer discounts while providing more personalized service.
If you qualify for Prevu's full home buyer rebate, it could be a great option. Its 2% listing fee is slightly higher than other low commission real estate brokerages; If you're considering Prevu, we recommend comparing the Prevu agent in your area with a few other agents who charge a lower listing fee.
Frequently asked questions
How much does Prevu cost?
Home sellers pay a 2% listing fee along with the standard buyer's agent commission. While buyer's agent commission comes out of the sale proceeds, eligible home buyers may get a buyer rebate after closing, whose value varies depending on a number of factors.
How does Prevu compare to a traditional realtor?
Prevu offers a lower listing fee than traditional realtors and eligible buyers can get a buyer rebate. While Prevu provides the same range of services as traditional brokerages, actual in-person support may be more limited, especially during the early stages of the real estate transaction.


