Voila
Overall rating
| Customer score |
4.9 |
|---|---|
| Pricing |
3.0 |
| Services |
3.0 |
| Track record |
3.5 |
Voila is a local discount real estate broker that’s active in and around Minneapolis, MN. It's based in Roseville, Minnesota and has been in business for at least 6 years.
Highlights
- Excellent 4.9 average rating across 72 reviews.
- May be missing key services and support. Check service details for more info.
- Relatively consistent review activity over 6+ years, indicating a stable and legit business.
- Responds to 94% of reviews online, indicating company cares about customer satisfaction and reputation.
- Well-established, with at least 6 years of verified activity.
Where Voila is available in Minnesota
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Overall rating for Voila
Our expert take:
Voila is potentially worth contacting if you’re interested in hiring a discount realtor, but consider comparing it with higher-rated alternatives. It received excellent scores for customer satisfaction.
CUSTOMER SCORE Voila's Customer Score is 4.9 out of 5.0 (Excellent), which is in the bottom 50% compared to 8 similar companies in Roseville and top 50% nationwide. OVERALL RATING Lifetime average rating is 4.9, based on 72 reviews. 72 total reviews is a decent sample size (our minimum reliability threshold is 20), suggesting the 4.9 average rating is a reliable service quality indicator. RECENCY We consider this review data very fresh. 0 reviews (0% of all reviews) were posted in the past 6 months. The median review age is well below our "freshness" threshold of 12 months. COMPLAINTS Complaint rate is very low; only a small share of reviews (1–2 star) are complaints, well within our comfort thresholds. TREND Unable to assess recent trends due to insufficient data. INTERPRETATION Decent historical evidence of excellent customer experiences and outcomes, but limited data in the past 6 months makes it difficult to assess current service quality.
Voila has a 3.0 pricing and fees score. We were unable to confirm its pricing model and fees.
| Sell and buy savings | None identified |
| Buyer rebate | None identified |
| Transaction coordination fee | None identified |
Voila has a 3.0 services and support score, which is limited relative to similar discount brokerages. It provides some of the features we expect from a full-service brokerage. We were unable to confirm service coverage.
| Dedicated agent | |
| In-person representation | |
| MLS listing & syndication | |
| CMA & pricing strategy | |
| Professional photography | |
| Offers & negotiating assistance | |
| Paperwork & contract support | |
| Closing support | |
| House showing coordination | |
| Yard sign | |
| Lockbox for door | |
| Digital marketing | |
| Social media advertising | |
| Virtual tours | |
| Drone photography | |
| Digital floorplans | |
| Staging assistance | |
| Print marketing | |
| Open house hosting | |
| Buyer showing attendance |
Voila has a decent 3.5 track record score. We were able to verify activity dating back at least 6 years, which is about 2 years less than the typical discount real estate broker. Voila has had consistent new activity each month over its lifespan, signaling it’s a stable and legitimate operation.
Voila vs. similar discount real estate brokerages
Customer reviews for Voila
Rating summary
| Rating | Total reviews | |
|---|---|---|
| Overall | 4.9 | 72 |
| 4.9 | 72 |
Rating breakdown
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Methodology
Clever reviews and rates discount real estate brokers across the U.S. based on four key factors: customer experience, pricing, services, and track record.
Each company’s score reflects a combination of quantitative data (like review trends and pricing structure) and verified service information. We independently assess how well a company delivers value, support, and savings compared to other full-service brokerages in the same market.
Our scoring model weights each factor based on its importance:
- Customer Experience (35%) — Do past clients recommend the company? Are recent reviews positive and consistent?
- Pricing & Fees (30%) — How much does the service cost relative to other brokers? Are there rebates or discounts?
- Services & Support (20%) — Does the company offer the same level of service as a traditional agent? Any extras?
- Track Record (15%) — How long has the company been active, and how steady is their review activity over time?
We regularly update our data and rankings to reflect the most recent information, helping you find the best mix of support and savings for your needs.