PROmetro Realty
Overall rating
| Customer score |
5.0 |
|---|---|
| Pricing |
3.5 |
| Services |
5.0 |
| Track record |
4.9 |
PROmetro Realty is a local discount real estate broker that’s active in and around Des Moines, IA. It's based in Urbandale, Iowa and has been in business for at least 12 years.
Highlights
- Perfect 5.0 average rating across 71 reviews.
- Charges a nonrefundable upfront fee of $895 — even if the home doesn’t sell.
- Great value for higher-priced homes (starting above ~$600,000).
- Fee is 2% lower than average among similar companies.
- Saves ~$7,402 on average compared to a traditional agent in same markets.
Where PROmetro Realty is available in Iowa
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Overall rating for PROmetro Realty
Our expert take:
We strongly recommend considering PROmetro Realty if you're looking for a full-service support discount real estate brokerage. It received excellent scores for customer satisfaction, sales performance, and services & support.
CUSTOMER SCORE PROmetro Realty's Customer Score is 5.0 out of 5.0 (Excellent), which is in the top 1% compared to 8 similar companies where it's available and top 1% nationwide. OVERALL RATING Lifetime average rating is 5.0, based on 71 reviews. 71 total reviews is a decent sample size (our minimum reliability threshold is 20), suggesting the 5.0 average rating is a reliable service quality indicator. RECENCY We consider this review data fresh. 4 reviews (6% of all reviews) were posted in the past 6 months. The median review age is well below our "freshness" threshold of 12 months. COMPLAINTS No concerns. TREND The company's recent average rating (5) is nearly identical to its all-time average (5), showing stability over time. INTERPRETATION Decent evidence supports consistently excellent customer experiences and outcomes. Confidence in this assessment is based on the available review data.
PROmetro Realty has a 3.5 pricing and fees score. This suggests mediocre pricing and potential savings compared to other discount brands in the same markets.
| Fee type | Hybrid (upfront + %) |
| Listing fee % | 1% |
| Upfront flat fee | $895 |
| Sell and buy savings | None identified |
| Buyer rebate | None identified |
| Transaction coordination fee | None |
PROmetro Realty has a 5.0 services and support score, which is excellent relative to similar discount brokerages. It provides everything we expect from a full-service brokerage — including a dedicated agent, in-person representation, MLS syndication, and pricing assistance. It also offers non-standard features like digital marketing and social media advertising, which can help listings stand out.
| Dedicated agent | |
| In-person representation | |
| MLS listing & syndication | |
| CMA & pricing strategy | |
| Professional photography | |
| Offers & negotiating assistance | |
| Paperwork & contract support | |
| Closing support | |
| House showing coordination | |
| Yard sign | |
| Lockbox for door | |
| Digital marketing | |
| Social media advertising | |
| Virtual tours | |
| Drone photography | |
| Digital floorplans | |
| Staging assistance | |
| Print marketing | |
| Open house hosting | |
| Buyer showing attendance |
PROmetro Realty has an excellent 4.9 track record score (top 15% compared to similar companies). We were able to verify activity dating back at least 12 years, which is about 4 years longer than the typical discount real estate broker. PROmetro Realty has had somewhat inconsistent new monthly activity over its lifespan. This may be due to missing data or indicate a smaller or less active operation, but it’s likely a stable and legitimate business.
PROmetro Realty vs. similar discount real estate brokerages
Customer reviews for PROmetro Realty
Rating summary
| Rating | Total reviews | |
|---|---|---|
| Overall | 5.0 | 71 |
| 5.0 | 29 | |
| Yelp | 5.0 | 1 |
| Zillow | 5.0 | 41 |
Rating breakdown
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Methodology
Clever reviews and rates discount real estate brokers across the U.S. based on four key factors: customer experience, pricing, services, and track record.
Each company’s score reflects a combination of quantitative data (like review trends and pricing structure) and verified service information. We independently assess how well a company delivers value, support, and savings compared to other full-service brokerages in the same market.
Our scoring model weights each factor based on its importance:
- Customer Experience (35%) — Do past clients recommend the company? Are recent reviews positive and consistent?
- Pricing & Fees (30%) — How much does the service cost relative to other brokers? Are there rebates or discounts?
- Services & Support (20%) — Does the company offer the same level of service as a traditional agent? Any extras?
- Track Record (15%) — How long has the company been active, and how steady is their review activity over time?
We regularly update our data and rankings to reflect the most recent information, helping you find the best mix of support and savings for your needs.