Flat Rate Homes
Overall rating
| Customer score |
4.9 |
|---|---|
| Pricing |
5.0 |
| Services |
4.4 |
| Track record |
4.3 |
Flat Rate Homes is a regional low fee real estate broker that’s available statewide in Utah. It's based in Lehi, Utah and has been in business for at least 9 years.
Highlights
- 91% of 288 reviewers would likely recommend to others.
- Solid 4.7 average rating across 288 reviews.
- Great value for higher-priced homes (starting above ~$600,000).
- Fee is 65% lower than average among similar companies.
- Saves ~$10,905 on average compared to a traditional agent in same markets.
Where Flat Rate Homes is available in Utah
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Overall rating for Flat Rate Homes
Our expert take:
We strongly recommend considering Flat Rate Homes if you're looking for a full-service support discount real estate brokerage. It received excellent scores for customer satisfaction and pricing & savings.
CUSTOMER SCORE Flat Rate Homes's Customer Score is 4.9 out of 5.0 (Excellent), which is in the top 25% compared to 9 similar companies where it's available and top 50% nationwide. OVERALL RATING Lifetime average rating is 4.7, based on 288 reviews. 288 total reviews is a large sample size, signaling that the 4.7 average rating is a highly accurate service quality indicator. RECENCY We consider this review data very fresh. 1 review (0% of all reviews) was posted in the past 6 months. The median review age is well below our "freshness" threshold of 12 months. COMPLAINTS Complaint rate is very low; only a small share of reviews (1–2 star) are complaints, well within our comfort thresholds. TREND Flat Rate Homes averaged 5 in the past 6 months, but across only 1 review — too few to reliably assess trends. INTERPRETATION Strong historical evidence of excellent customer experiences and outcomes, but limited data in the past 6 months makes it difficult to assess current service quality.
Flat Rate Homes has a 5.0 pricing and fees score. This reflects an exceptionally competitive price point and potential savings compared to similar discount brands.
| Fee type | Flat fee at closing |
| Flat fee at closing | $1,950 |
| Sell and buy savings | None identified |
| Buyer rebate | None identified |
| Transaction coordination fee | None |
Flat Rate Homes has a 4.4 services and support score, which is solid relative to similar discount brokerages. It provides most of what we expect from a full-service brokerage — including a dedicated agent, in-person representation, MLS syndication, and pricing assistance. It also offers non-standard features like social media advertising and virtual tours, which can help listings stand out.
| Dedicated agent | |
| In-person representation | |
| MLS listing & syndication | |
| CMA & pricing strategy | |
| Professional photography | |
| Offers & negotiating assistance | |
| Paperwork & contract support | |
| Closing support | |
| House showing coordination | |
| Yard sign | |
| Lockbox for door | |
| Digital marketing | |
| Social media advertising | |
| Virtual tours | |
| Drone photography | |
| Digital floorplans | |
| Staging assistance | |
| Print marketing | |
| Open house hosting | |
| Buyer showing attendance |
Flat Rate Homes has a strong 4.3 track record score. We were able to verify activity dating back at least 9 years, which is about 1 year longer than the typical discount real estate broker. Flat Rate Homes has had consistent new activity each month over its lifespan, signaling it’s a stable and legitimate operation.
Flat Rate Homes vs. similar discount real estate brokerages
Customer reviews for Flat Rate Homes
Rating summary
| Rating | Total reviews | |
|---|---|---|
| Overall | 4.7 | 288 |
| 4.7 | 271 | |
| Yelp | 3.9 | 17 |
Rating breakdown
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Methodology
Clever reviews and rates discount real estate brokers across the U.S. based on four key factors: customer experience, pricing, services, and track record.
Each company’s score reflects a combination of quantitative data (like review trends and pricing structure) and verified service information. We independently assess how well a company delivers value, support, and savings compared to other full-service brokerages in the same market.
Our scoring model weights each factor based on its importance:
- Customer Experience (35%) — Do past clients recommend the company? Are recent reviews positive and consistent?
- Pricing & Fees (30%) — How much does the service cost relative to other brokers? Are there rebates or discounts?
- Services & Support (20%) — Does the company offer the same level of service as a traditional agent? Any extras?
- Track Record (15%) — How long has the company been active, and how steady is their review activity over time?
We regularly update our data and rankings to reflect the most recent information, helping you find the best mix of support and savings for your needs.