Rebuilt Memphis: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
Rebuilt Memphis
Rebuilt Memphis earns a very low overall score. Poor ratings dominate its customer record, and its business credentials offer limited support.
Overall score
At a glance
- Avg rating
- 1.4 (36 reviews)
- BBB status
- Accredited, B
- Founded in
- 2018
About
Rebuilt Memphis is a cash home buyer based in Memphis, TN. Available across 6 states.
Read the full bioOffers & terms
- Buys:
- Any condition
- Terms:
- As-is Covers closing costs 10-day closings
- Situations:
- Inheritance Probate Foreclosure
Score breakdown
Review explorer
Is Rebuilt Memphis legit?
Concerns found. Our review of Rebuilt Memphis identified low third-party review ratings. These findings don’t necessarily mean the company is fraudulent or illegitimate, but we recommend checking this issue before moving forward.
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Company bio
Rebuilt Memphis is a home-buying and wholesaling company in Nashville, in business since 2018, with Scott Pennebaker serving as Co-Founder and Chief Growth Officer. Alongside its direct purchasing side — buying homes as-is with fast, flexible closings — the company maintains an inventory of off-market properties that it makes available to investor-buyers. It is an owner-operated operation with a dual focus on both sellers and investment buyers.
Offers & terms
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs 10-day closings
- Seller situations
Where they buy
Choose a market to compare cash home buyers near you.
Ownership
- Owner
- Scott Pennybaker
- Founder
- Scott Pennebaker
- Founded
- 2018
Operations
- Business type
- Cash home buyer
- Business model
- Wholesaler
- Ownership structure
- Independent operator
- Operating scale
- 13 metros in 6 states
Contact
- Website
- rebuilt.com
- Phone
- (615) 617-5512
- Contact address
- 1661 International Dr Suite 400, Memphis, TN 38120
Our ratings & analysis
Overall score
Rebuilt Memphis has a very low overall score, driven by poor customer ratings. Its lifetime average is 1.4 stars across 36 ratings, so the weakness goes beyond a few recent reviews. Recent review activity is limited, with only 3 reviews in the past 6 months. That adds little new feedback to its weak lifetime record. BBB accreditation is a positive credential, though its broader credibility score is modest.
Rebuilt Memphis vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 23 | 94 | 93 | 92 |
| Avg rating | ||||
| Recent activity | Medium | High | High | High |
| Founded | 2018 | 2016 | 2021 | 2018 |
| BBB status | Accredited, B | Accredited, A+ | Accredited, A+ | Accredited, A+ |
| Coverage | Multi-state | Local | Local | Local |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Rebuilt Memphis has a weak customer experience profile, based on the available review data. More than half of its lifetime ratings were one-star, and negative themes were common in the detailed reviews. The latest 3 months contained 2 1-star ratings — just 2 ratings, too few to establish a sustained trend. Its Customer Experience score of 0/100 does not have a sufficiently large comparable-company group for a reliable rank.
Lifetime ratings. Lifetime feedback was poor: 36 rated reviews averaged 1.4/5, with 32 one-star ratings (89%) and 3 five-star ratings. Reviews dated back to 2022. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.17% adjustment to that signal. This subtracted 0.12 score points before the depth deduction and confidence limit.
Recent ratings. The latest 12 months contained 8 ratings averaging 1.0/5. The latest 6 months contained 3 1-star ratings. The latest 3 months contained 2 1-star ratings, through October 31, 2026.
Rating trends. The 3-month average fell from 1.36 lifetime to 1.00 — down 0.36 stars, or 26.5%. The one-star share rose from 88.9% to 100.0%, up 11.1 percentage points. Both periods showed poor feedback. The recent sample contained just 2 one-star ratings. It was too small to establish a sustained decline.
Common themes. Low offers led the feedback, appearing in 7 of 11 detailed customer reviews (64%), followed by concerns about misleading information in 5 (45%). Commitments not being honored and pressure each appeared in 3 (27%). Reviews could mention multiple themes.
Review relevance. We classified 13 of 36 reviews (36%) as relevant to consumer experiences with the company. Another 20 concerned initial contacts without reported outcomes, neighbors, business partners and property buyers. We excluded 1 duplicate entry and 2 reviews with too little text from sentiment analysis. All 36 star ratings remained in the lifetime rating record.
Recent activity
Company activity · As of October 31, 2026 — our latest collection date.
Rebuilt Memphis has recent review activity. The sparse recent review record limits the pace assessment. We lack direct business-activity data, including purchase figures. A reliable Activity rank among similar companies is unavailable.
Recent review volume. We counted 8 reviews over 12 months, 3 over 6 months and 2 over 3 months. A reliable recent-volume comparison with similar companies is unavailable.
Recent review pace. The recent review record is too sparse for a formal pace classification. Its 6-month rate was 0.8× its lifetime average pace, compared with 1× over 3 months and 1× over 12 months. Recent rates averaged 0.5 reviews per month over 6 months, 0.7 over 3 months and 0.7 over 12 months, versus a lifetime average of 0.7. The record contains 36 reviews dating back to 2022. A few reviews can noticeably change the recent pace.
Review freshness. Its latest review on file was October 6, 2026 — less than 4 weeks old as of our last data refresh. 8% of all reviews appeared within the last 6 months, and the average review age was about 2.5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Rebuilt Memphis has a moderately documented credibility profile. We identified the company’s leadership. The main limits on its score were missing review-history information, website depth and transparency, and unconfirmed business structure. Some complaints need more context; they did not result in a deduction.
Verification. We identified a Google profile. Regional BBB records are retained, but their attribution to the Memphis operation was not confirmed. Its Google Business Profile was verified. Rebuilt Memphis has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 70/100 for depth and transparency. It includes team information.
Business details. We identified Scott Pennebaker as the company’s co-founder. We could not confirm its business structure. We could not confirm its buying model. Related-business details from the held BBB listings could not be confirmed.
Track record. We could not confirm a company start date. We did not have enough dated review information to assess its distribution.
Complaints and red flags. The information we reviewed includes 4 complaint accounts that need more context. Regional accounts allege undisclosed resale efforts, price changes and failed purchase commitments. These accounts come from other regional BBB profiles; local Memphis responsibility is unconfirmed. The allegations remain unverified.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile and BBB profile
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 36 accepted third-party reviews
- Established public history: Accepted review activity since 2022
- Recent activity: 8 reviews in the recorded 12-month window; latest less than a month before collection
Additional verification
- BBB status: Accredited, B
Concerns found
- Customer record: 1.4 stars across 36 rated reviews
Review the concerns above, verify the company’s identity and proof of funds, and read the offer and purchase agreement carefully before signing.
Review explorer: Rebuilt Memphis
What reviewers say
Notable findings
- Recurring concerns, limited evidence: 2 themes with recurring concerns; no qualifying positive themes.
- Recurring concerns: low offers (7 reviews), misleading information (5).
Reviews analyzed
36 public reviews
− 23 too short, irrelevant, or duplicate
− 2 relevant, but too general
11 detailed reviews with clear themes
Excluded: 20 outside the seller experience (e.g., neighbors or third parties, agent business relationships); 2 with too little text to assess; 1 duplicate.
Review themes
A review can mention several themes or include both praise and criticism; the counts should not be added together.
Negative feedback
7 of 11 detailed reviews (64%) describe offers they felt were too low. These are reviewers’ assessments, not an independent comparison with market value.
5 of 11 detailed reviews (45%) report concerns about inaccurate or misleading information.
Next steps if you’re considering Rebuilt Memphis
The available evidence warrants extra care. Before you sign anything, verify the buyer, the funding, and every material term in writing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website.
- Better Business Bureau (1), profile information up to date as of September 3, 2026; review data partially collected on May 3, 2026; reviews checked for updates on October 31, 2026.
- Better Business Bureau (2), profile information up to date as of September 3, 2026; review data up to date as of September 3, 2026; complaint data partially collected on September 3, 2026; reviews checked for updates on October 31, 2026.
- Google, profile information up to date as of September 21, 2026; review data partially collected on November 8, 2025; reviews checked for updates on October 22, 2026 (no new reviews).