Door Real Estate Reviews

Previously, Door was a Texas-based discount brokerage that offered flat-fee real estate services for home sellers and buyers. The company’s model was fully remote, which helped keep costs low — but also meant no in-person support, which many customers found limiting.

Bottom line: Even if Door is still technically in business, the company is hard to reach and appears inactive. If you're looking for a low commission real estate option, we strongly recommend exploring more transparent and dependable alternatives.

» MORE: Compare the best low commission brokerages

Door vs. top alternatives

Door’s 1.5% listing fee looked competitive, but it came with a $5,000 minimum and no in-person support. That made it a risky choice for sellers who needed hands-on guidance or were selling lower-priced homes.

In contrast, companies like Clever and Ideal Agent offer full service from top local agents, nationwide availability, and consistently high customer ratings — all for a low commission and with far less risk.

What was Door Real Estate?

Door Real Estate was a Texas-based discount brokerage that offered low-cost services for home buyers and sellers. Unlike traditional agents or full-service discount brokers, Door managed online transactions through a team of salaried, in-house agents.

The company’s remote model allowed it to charge lower fees by eliminating in-person support — but that tradeoff often meant less hands-on guidance, especially when issues came up during a sale or purchase.

📢 Why we don’t recommend Door Real Estate

Door aimed to disrupt the traditional real estate model with a fully digital platform and flat-fee pricing. However, the company appears to have scaled back significantly or shut down altogether.

Its website contains multiple broken pages, and its listed phone number doesn't connect to the company. Without a clear way to contact Door, we can’t confidently recommend it — especially when other discount brokerages offer similar savings with better service and support.

Clever Real Estate offers full-service agents from top brokerages — for a fraction of the typical 3% listing fee. Sellers pay just 1.5% or less, with no trade-offs in support or service. Compare top-rated agents near you!

How much did it save sellers?

Door Real Estate advertised a 1.5% listing fee, which—combined with a typical 3% buyer’s agent commission—brought the total commission fees to about 4.5%. That’s potentially 0.5–1.5% less than the 5–6% commission traditional brokerages charge.

In theory, that could have saved you up to 25% on total commission fees.

But there's a tradeoff: Door’s remote-only service model means you wouldn’t get in-person support, which could make it harder to price, market, and negotiate your home sale effectively. If that results in a lower sale price, any savings on commission could disappear.

» MORE: Which real estate company charges the lowest commission?

Was Door Real Estate legitimate?

Door Real Estate was once a licensed discount brokerage based in Texas, but it now appears to be defunct.

The company’s website contains broken pages, its phone number is no longer active, and there’s no clear way to contact the company. These issues, combined with a history of financial and operational instability, suggest Door has likely shut down.

• Door once planned to expand into all 50 states by mid-2020 but instead scaled back from nine states to just one — Texas.[1]
• After at least one round of layoffs, Door's workforce size declined by more than 50%.[1]
• Door made major changes to its business model, including completely overhauling its pricing structure.

While Door was a legitimate company, the evidence strongly suggests it is no longer operating. Sellers looking to save on commission should consider more reliable discount brokerages with active customer support and proven service models.

» MORE: Top alternatives to Door Real Estate

How did Door Real Estate work?

Door’s 1.5% listing fee was up to 25% cheaper than what you'd typically pay with a traditional 5–6% commission. It cut costs in two key ways:

• No in-person support: All transactions were handled remotely through its online platform.
• High agent load: Door agents reportedly managed 10x more clients than a typical realtor.

This low-touch model enabled lower fees — but those savings came with real trade-offs.

💡 Why Door's service model missed the mark

Door was one of several discount brokerages trying to take the entire home-selling process online. But selling a home isn’t like buying something off Amazon — it’s a high-stakes transaction with legal, financial, and emotional complexity.

Without hands-on support, sellers were left to navigate pricing, staging, negotiations, and paperwork largely on their own. That added risk could easily outweigh the savings.

In most cases, you’ll get better results working with a local expert who offers personalized, full-service support — especially if they charge a competitive, reduced commission.

💰 Flat fee MLS services offer MUCH better savings than Door. If you're comfortable selling your house without an agent's white-glove support, you could save even more money by using a flat fee MLS listing company and purchasing other services a la carte.

» LEARN: Everything you need to know about flat fee MLS listings

How much did Door Real Estate cost?

When it was operating, Door Real Estate charged sellers two main fees:

• Listing fee: 1.5% of the home’s final sale price (with a $5,000 minimum)
• Buyer’s agent commission: A fixed 3%

Because of the minimum, the advertised 1.5% fee only applied to homes priced at $335,000 or more. Sellers paid both fees at closing, similar to traditional brokerages.

As with a traditional agent, you don't have to pay these fees until after your sale.

» SAVE: Sell with a top local realtor for just 1.5%

⚠️ Door sellers may have overpaid on buyer’s agent commission

Unlike most brokerages that allow sellers to set their own buyer’s agent fee, Door required sellers to offer 3%, regardless of local norms.

In Texas — where Door operated before scaling back — the average buyer’s agent commission rate was closer to 2.8%. That means some sellers likely paid more than necessary, especially in hot markets where homes attract multiple offers.

Be aware that, depending on where you're selling, you may overpay on buyer's agent commission if you list with Door.

How good were Door agents?

Door Real Estate employed fully licensed agents supported by an in-house back-office team. In theory, they offered many of the same basic services as traditional realtors — but with several important differences that likely impacted the customer experience.

Door agents offered minimal hands-on support

Because Door operated entirely online, agents didn’t meet clients in person or visit properties. That limited their ability to provide tailored advice on pricing, staging, or negotiations — especially for more complex transactions.

Door's approach might be OK for straightforward sales in a hot market. But if your sale is more complex or you encounter problems, there's a greater risk you'll experience miscommunications, delays, and mistakes that could cause a bad outcome.

Salaried agents had less direct incentive

Unlike commission-based agents who are motivated to get you top dollar, Door’s salaried model may have reduced the pressure to maximize your outcome or provide five-star service.

In addition, traditional agents rely on reviews and referrals from past customers to generate future business. They'll struggle to get new clients if they provide poor customer service.

That's not necessarily the case at Door. The brand advertises and attracts new customers for its agents, meaning they don’t rely on their reputation to generate business.

Always compare multiple agents

Interview agents from at least 2-3 different companies to compare rates, experience, and service offerings.

Selling a house is a high-stakes, high-stress endeavor. It pays to invest the time to find the BEST choice for your situation and goals.

The bottom line

Door Real Estate is no longer a viable option for most home sellers. The company appears to have shut down operations, with no working contact info and a largely broken website.

While Door once promised tech-driven savings, its lack of personalized service and business instability ultimately made it a risky choice — even when it was active.

If you want to save on commission, you're far better off working with a trusted, fully operational discount brokerage that offers full service, strong support, and a proven track record.

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