Upgrade Realty
Overall rating
| Customer score |
5.0 |
|---|---|
| Pricing |
5.0 |
| Services |
5.0 |
| Track record |
5.0 |
Upgrade Realty is a local discount real estate broker that’s active in and around Seattle, WA. It's based in Bellevue, Washington and has been in business for at least 10 years.
Highlights
- Excellent 4.9 average rating across 64 reviews.
- Fee is 18% lower than average among similar companies.
- Saves ~$8,297 on average compared to a traditional agent in same markets.
- Well-established, with at least 10 years of verified activity.
- We’re working to verify more information about this company. Check back for updates.
Where Upgrade Realty is available in Washington
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Overall rating for Upgrade Realty
Our expert take:
We strongly recommend considering Upgrade Realty if you're looking for a full-service support discount real estate brokerage. It received excellent scores for customer satisfaction, pricing & savings, sales performance, and services & support.
CUSTOMER SCORE Upgrade Realty's Customer Score is 5.0 out of 5.0 (Excellent), which is in the top 1% compared to 10 similar companies where it's available and top 1% nationwide. OVERALL RATING Lifetime average rating is 4.9, based on 64 reviews. 64 total reviews is a decent sample size (our minimum reliability threshold is 20), suggesting the 4.9 average rating is a reliable service quality indicator. RECENCY We consider this review data very fresh. 15 reviews (23% of all reviews) were posted in the past 6 months. The median review age is well below our "freshness" threshold of 12 months. COMPLAINTS Complaint rate is very low; only a small share of reviews (1–2 star) are complaints, well within our comfort thresholds. 1 complaint was posted in the past 6 months. TREND The company's recent average rating (4.7) shows a slight decline compared to its all-time average (4.9).
Upgrade Realty has a 5.0 pricing and fees score. This reflects an exceptionally competitive price point and potential savings compared to similar discount brands.
| Fee type | Percent (no min) |
| Listing fee % | 1% |
| Sell and buy savings | None identified |
| Buyer rebate | None identified |
| Transaction coordination fee | Yes, unverified amount |
Upgrade Realty has a 5.0 services and support score, which is excellent relative to similar discount brokerages. It provides everything we expect from a full-service brokerage — including a dedicated agent, in-person representation, MLS syndication, and pricing assistance. It also offers non-standard features like transaction coordination and digital marketing, which can help listings stand out.
| Dedicated agent | |
| In-person representation | |
| MLS listing & syndication | |
| CMA & pricing strategy | |
| Professional photography | |
| Offers & negotiating assistance | |
| Paperwork & contract support | |
| Closing support | |
| House showing coordination | |
| Yard sign | |
| Lockbox for door | |
| Digital marketing | |
| Social media advertising | |
| Virtual tours | |
| Drone photography | |
| Digital floorplans | |
| Staging assistance | |
| Print marketing | |
| Open house hosting | |
| Buyer showing attendance |
Upgrade Realty has an excellent 5.0 track record score (top 15% compared to similar companies). We were able to verify activity dating back at least 10 years, which is about 2 years longer than the typical discount real estate broker. Upgrade Realty has had somewhat inconsistent new monthly activity over its lifespan. This may be due to missing data or indicate a smaller or less active operation, but it’s likely a stable and legitimate business.
Upgrade Realty vs. similar discount real estate brokerages
Customer reviews for Upgrade Realty
Rating summary
| Rating | Total reviews | |
|---|---|---|
| Overall | 4.9 | 64 |
| 4.9 | 61 | |
| Yelp | 4.0 | 3 |
Rating breakdown
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Methodology
Clever reviews and rates discount real estate brokers across the U.S. based on four key factors: customer experience, pricing, services, and track record.
Each company’s score reflects a combination of quantitative data (like review trends and pricing structure) and verified service information. We independently assess how well a company delivers value, support, and savings compared to other full-service brokerages in the same market.
Our scoring model weights each factor based on its importance:
- Customer Experience (35%) — Do past clients recommend the company? Are recent reviews positive and consistent?
- Pricing & Fees (30%) — How much does the service cost relative to other brokers? Are there rebates or discounts?
- Services & Support (20%) — Does the company offer the same level of service as a traditional agent? Any extras?
- Track Record (15%) — How long has the company been active, and how steady is their review activity over time?
We regularly update our data and rankings to reflect the most recent information, helping you find the best mix of support and savings for your needs.