Realty Concierge Group
Overall rating
| Customer score |
5.0 |
|---|---|
| Pricing |
3.0 |
| Services |
4.8 |
| Track record |
4.0 |
Realty Concierge Group is a regional low commission real estate broker that’s active in Ann Arbor and Detroit, MI. It's based in Brighton, Michigan and has been in business for at least 8 years.
Highlights
- Excellent 4.8 average rating across 78 reviews.
- Saves ~$3,738 on average compared to a traditional agent in same markets.
- Fee includes most expected services and support, plus several non-standard services
- Responds to 88% of reviews online, indicating company cares about customer satisfaction and reputation.
- Well-established, with at least 8 years of verified activity.
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Overall rating for Realty Concierge Group
Our expert take:
We recommend considering Realty Concierge Group if you're looking for a discount real estate brokerage. It received excellent scores for customer satisfaction and services & support.
CUSTOMER SCORE Realty Concierge Group's Customer Score is 5.0 out of 5.0 (Excellent), which is in the top 1% compared to 3 similar companies where it's available and top 50% nationwide. OVERALL RATING Lifetime average rating is 4.8, based on 78 reviews. 78 total reviews is a solid sample size, suggesting the 4.8 average rating is a highly reliable service quality indicator. RECENCY We consider this review data very fresh. 1 review (1% of all reviews) was posted in the past 6 months. The median review age is well below our "freshness" threshold of 12 months. COMPLAINTS Complaint rate is very low; only a small share of reviews (1–2 star) are complaints, well within our comfort thresholds. TREND Realty Concierge Group averaged 5 in the past 6 months, but across only 1 review — too few to reliably assess trends. INTERPRETATION Solid historical evidence of excellent customer experiences and outcomes, but limited data in the past 6 months makes it difficult to assess current service quality.
Realty Concierge Group has a 3.0 pricing and fees score. This suggests mediocre pricing and potential savings compared to other discount brands in the same markets.
| Fee type | Total commission (pct) |
| Total commission % | 4.5% |
| Sell and buy savings | None identified |
| Buyer rebate | None identified |
| Average buyer commission | 2.75% |
| Required buyer commission | 2.5% |
| Estimated listing fee | 2% |
| Transaction coordination fee | None |
Realty Concierge Group has a 4.8 services and support score, which is excellent relative to similar discount brokerages. It provides most of what we expect from a full-service brokerage — including a dedicated agent, in-person representation, MLS syndication, and pricing assistance. It also offers non-standard features like digital marketing and staging assistance, which can help listings stand out.
| Dedicated agent | |
| In-person representation | |
| MLS listing & syndication | |
| CMA & pricing strategy | |
| Professional photography | |
| Offers & negotiating assistance | |
| Paperwork & contract support | |
| Closing support | |
| House showing coordination | |
| Yard sign | |
| Lockbox for door | |
| Digital marketing | |
| Social media advertising | |
| Virtual tours | |
| Drone photography | |
| Digital floorplans | |
| Staging assistance | |
| Print marketing | |
| Open house hosting | |
| Buyer showing attendance |
Realty Concierge Group has a solid 4.0 track record score. It’s been active for at least 8 years, based on the data our team was able to verify. Realty Concierge Group has had somewhat inconsistent new monthly activity over its lifespan. This may be due to missing data or indicate a smaller or less active operation, but it’s likely a stable and legitimate business.
Realty Concierge Group vs. similar discount real estate brokerages
Customer reviews for Realty Concierge Group
Rating summary
| Rating | Total reviews | |
|---|---|---|
| Overall | 4.8 | 78 |
| 4.9 | 76 | |
| Yelp | 3.0 | 2 |
Rating breakdown
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Methodology
Clever reviews and rates discount real estate brokers across the U.S. based on four key factors: customer experience, pricing, services, and track record.
Each company’s score reflects a combination of quantitative data (like review trends and pricing structure) and verified service information. We independently assess how well a company delivers value, support, and savings compared to other full-service brokerages in the same market.
Our scoring model weights each factor based on its importance:
- Customer Experience (35%) — Do past clients recommend the company? Are recent reviews positive and consistent?
- Pricing & Fees (30%) — How much does the service cost relative to other brokers? Are there rebates or discounts?
- Services & Support (20%) — Does the company offer the same level of service as a traditional agent? Any extras?
- Track Record (15%) — How long has the company been active, and how steady is their review activity over time?
We regularly update our data and rankings to reflect the most recent information, helping you find the best mix of support and savings for your needs.