East Tennessee Home Buyers: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
East Tennessee Home Buyers
East Tennessee Home Buyers has a strong overall score. Perfect customer ratings across a solid review record add to good business credentials.
Overall score
#8 of 47 similar
At a glance
- Profile status
- Verified
- Avg rating
- 5.0 (44 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2016
About
East Tennessee Home Buyers buys houses for cash around Knoxville and Sevierville, TN. Keith Graham founded the company in 2016. Knoxville sellers can leave belongings for the company to clear out.
Read the full bioOffers & terms
- Buys:
- Single-family Multifamily Condos Townhomes
- Terms:
- As-is Covers closing costs Fast closing Cleanout services
- Situations:
- Divorce Relocation Health issues Inheritance
Score breakdown
Review explorer
Is East Tennessee Home Buyers legit?
Yes — our research suggests East Tennessee Home Buyers is a legitimate business. We found BBB accreditation, 44 third-party reviews and review activity within the past year.
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Company bio
East Tennessee Home Buyers is based in Knoxville, TN, and buys houses for cash around Knoxville and Sevierville. Keith Graham founded the company in 2016. His company biography reports more than twenty-five years in real-estate finance, construction, acquisitions, and property sales, with personal investing since 2010.
For Knoxville sales, sellers can skip repairs, cleaning, and painting. The company handles sale paperwork and clears unwanted belongings. There are no agent commissions or hidden fees, and standard closing costs are typically covered. After receiving property details, the team can present an offer within 24 hours. Sellers need not accept and can choose a closing schedule that works for them.
Offers & terms
- Property type(s)
- Single-family Multifamily Condos Townhomes Mobile Land
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs Fast closings Cleanout services Flexible closing
- Seller situations
Ownership
- Founder
- Keith Graham
- Based in
- Knoxville, TN
- Founded
- 2016
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Select TN markets
Contact
- Website
- easttnhomebuyers.com
- Phone
- (865) 935-8680
- Contact address
- 9041 Executive Park Dr #250Knoxville, TN 37923
Our ratings & analysis
Overall score
#8 of 47 similar
East Tennessee Home Buyers has a strong overall score. It ranks 8th out of the 47 Tennessee cash home buyers we’ve scored. Its perfect 5.0-star average is backed by 44 ratings. Recent review activity is limited, with only 3 reviews in the past 6 months. That’s too little feedback to establish a recent rating trend. Its strong business credentials include BBB accreditation with an A+ rating.
East Tennessee Home Buyers vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 88 | 89 | 87 | 87 |
| Avg rating | ||||
| Recent activity | Medium | Medium | Medium | Medium |
| Founded | 2016 | 2022 | 2017 | — |
| BBB status | Accredited, A+ | Not accredited, A+ | Accredited, A+ | Not available in our data |
| Coverage | Regional | Regional | Regional | Statewide |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Top 25% in TN
East Tennessee Home Buyers has a strong customer experience profile. Every rating in its lifetime review record was five-star. The main limit was review depth: 44 ratings provided moderate evidence. The latest 3 months contained just 3 reviews. Its Customer Experience score of 92/100 places it around the top 16% of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was uniformly positive: 44 rated reviews averaged 5.0/5, all five-star. Reviews dated back to 2017. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.21% adjustment to that signal. This added 0.05 score points before the depth deduction and confidence limit. The confidence limit also constrained the score.
Recent ratings. The latest 12 months contained 7 ratings averaging 5.0/5. The latest 6 months contained 3 5-star ratings. The latest 3 months contained 3 5-star ratings, through October 15, 2026.
Rating trends. Ratings held steady at 5.0 across the lifetime record and the 3-month period — a change of 0 stars, or 0%. The five-star share remained 100%. The newest sample contained only 3 ratings, too few to establish a broad current pattern.
Common themes. Review-theme analysis was unavailable for this review population. We could not identify common themes from the available analysis.
Review relevance. A reconciled review-relevance breakdown was unavailable. We did not treat unclassified reviews as irrelevant.
Recent activity
Top 50% in TN
Company activity · As of October 15, 2026 — our latest collection date.
East Tennessee Home Buyers has recent review activity. Its recent review volume is higher than similar companies. The sparse recent review record limits the pace assessment. We lack direct business-activity data, including purchase figures. Its Activity score of 70/100 places it around the top 45% of comparable cash buyers serving multiple markets.
Recent review volume. The company received more reviews than similar companies across all 3 periods. We counted 7 reviews over 12 months, 3 over 6 months and 3 over 3 months. Similar companies had median counts of 5, 2, and 1, respectively.
Recent review pace. Its recent review rate is above its lifetime average, but the recent record is too sparse for a formal pace classification. Its 6-month rate was 1.2× its lifetime average pace, compared with 2.5× over 3 months and 1.4× over 12 months. Recent rates averaged 0.5 reviews per month over 6 months, 1 over 3 months and 0.6 over 12 months, versus a lifetime average of 0.4. The record contains 44 reviews dating back to 2017. A few reviews can noticeably change the recent pace.
Review freshness. Its latest review on file was September 1, 2026 — less than 7 weeks old as of our last data refresh. 7% of all reviews appeared within the last 6 months, and the average review age was about 4.5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 25% in TN
East Tennessee Home Buyers has a very strong credibility profile (#8 of 48 in TN). We identified the company’s leadership, business structure, and buying model, supported by a broad online presence. The company reports operating since 2016 on its website. We have 8 years of documented review history. The main limit on its score was website depth and transparency. We found no specific legitimacy concerns or review-integrity red flags in the retained source material, so there were no deductions.
Verification. We identified Google, BBB, Facebook, Yelp, and Zillow profiles. The BBB records we reviewed list accreditation since 2021. They list an A+ rating. Its Google Business Profile was verified. East Tennessee Home Buyers has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 85/100 for depth and transparency. It includes company background, team information, buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Keith Graham as the company’s founder. BBB lists the business as an LLC. Its website identifies it as a direct buyer. No related businesses or DBAs were identified. A seller describes the company finding another buyer.
Track record. East Tennessee Home Buyers reports operating since 2016 on its website. BBB lists September 1, 2016 as its business-start date, September 15, 2016 as its incorporation date, and July 29, 2021 as its profile-opening date. Reviews on file date back to October 17, 2017. Reviews appear in 36 of the 109 months covered by our records. The longest period without a recorded review was 14 months.
Complaints and red flags. No specific legitimacy concerns or review-integrity red flags were identified in the retained source material.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile, BBB profile and BBB license or registration listing
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 44 accepted third-party reviews
- Established public history: Accepted review activity since 2017
- Recent activity: 7 reviews in the recorded 12-month window; latest 1 month before collection
Additional verification
- BBB status: Accredited, A+
- License or registration: Listed in the BBB profile; issuer: Secretary Of State (corporate Division). Current status not independently checked.
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: East Tennessee Home Buyers
What reviewers say
Notable findings
- 8 of 33 analyzed reviews (24%) mention repeat business, nearly 2x the typical rate for similar cash investors.
- 25 of 33 analyzed reviews (76%) mention smooth process.
- No recurring complaint pattern met our reporting threshold.
Review themes
Positive feedback
25 reviews describe the process as easy, smooth, or straightforward.
11 reviews praise honesty, transparency, or following through on promises.
10 reviews mention a fast or on-schedule closing.
10 reviews say the offer or overall deal felt fair.
8 reviews mention flexibility around timing or seller needs.
8 reviews mention repeat business or working with the company again.
Next steps if you’re considering East Tennessee Home Buyers
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; review data up to date as of September 3, 2026; complaint data up to date as of September 3, 2026.
- Google, profile information up to date as of July 16, 2026; review data partially collected on April 13, 2026.