Your Home Free - Team Nelson
Overall rating
| Customer score |
5.0 |
|---|---|
| Pricing |
3.0 |
| Services |
5.0 |
| Track record |
5.0 |
Your Home Free - Team Nelson is a local discount real estate brokerage that’s active in and around Dallas, TX. It's based in Highland Village, Texas and has been in business for at least 16 years.
Highlights
- 98% of 511 reviewers would likely recommend to others.
- Excellent 4.9 average rating across 511 reviews.
- Consistent review activity over 16+ years, indicating a stable and legit business.
- Well-established, with at least 16 years of verified activity.
- We’re working to verify more information about this company. Check back for updates.
Where Your Home Free - Team Nelson is available in Texas
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Overall rating for Your Home Free - Team Nelson
Our expert take:
We recommend considering Your Home Free - Team Nelson if you're looking for a discount real estate brokerage. It received excellent scores for customer satisfaction, sales performance, and services & support.
CUSTOMER SCORE Your Home Free - Team Nelson's Customer Score is 5.0 out of 5.0 (Excellent), which is in the top 1% compared to 15 similar companies in Highland Village and top 1% nationwide. OVERALL RATING Lifetime average rating is 4.9, based on 511 reviews. 511 total reviews is a very large sample size, so we have strong confidence that the 4.9 average rating is a highly accurate service quality indicator. RECENCY We consider this review data very fresh. 11 reviews (2% of all reviews) were posted in the past 6 months. The median review age is well below our "freshness" threshold of 12 months. COMPLAINTS Complaint rate is very low; only a small share of reviews (1–2 star) are complaints, well within our comfort thresholds. TREND The company's recent average rating (5) is nearly identical to its all-time average (4.9), showing stability over time. INTERPRETATION Very strong evidence supports consistently excellent customer experiences and outcomes. Confidence in this assessment is high, based on a large and recent review base.
Your Home Free - Team Nelson has a 3.0 pricing and fees score. This suggests mediocre pricing and potential savings compared to other discount brands in the same markets. It also offers additional savings through sell-and-buy discounts.
| Fee type | Percent (no min) |
| Listing fee % | 2.87% |
| Sell and buy savings | Yes |
| Buyer rebate | None identified |
| Transaction coordination fee | None identified |
Your Home Free - Team Nelson has a 5.0 services and support score, which is excellent relative to similar discount brokerages. It provides everything we expect from a full-service brokerage — including a dedicated agent, in-person representation, MLS syndication, and pricing assistance. It also offers non-standard features like virtual tours and floorplans, which can help listings stand out.
| Dedicated agent | |
| In-person representation | |
| MLS listing & syndication | |
| CMA & pricing strategy | |
| Professional photography | |
| Offers & negotiating assistance | |
| Paperwork & contract support | |
| Closing support | |
| House showing coordination | |
| Yard sign | |
| Lockbox for door | |
| Digital marketing | |
| Social media advertising | |
| Virtual tours | |
| Drone photography | |
| Digital floorplans | |
| Staging assistance | |
| Print marketing | |
| Open house hosting | |
| Buyer showing attendance |
Your Home Free - Team Nelson has an excellent 5.0 track record score (top 15% compared to similar companies). We were able to verify activity dating back at least 16 years, which is about 8 years longer than the typical discount real estate broker. Your Home Free - Team Nelson has had very consistent new activity each month over its lifespan, a strong signal that it’s a stable and legitimate operation.
Your Home Free - Team Nelson vs. similar discount real estate brokerages
Customer reviews for Your Home Free - Team Nelson
Rating summary
| Rating | Total reviews | |
|---|---|---|
| Overall | 4.9 | 511 |
| Realtor | 4.9 | 18 |
| 4.9 | 179 | |
| Yelp | 3.9 | 8 |
| Zillow | 4.9 | 306 |
Rating breakdown
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Methodology
Clever reviews and rates discount real estate brokers across the U.S. based on four key factors: customer experience, pricing, services, and track record.
Each company’s score reflects a combination of quantitative data (like review trends and pricing structure) and verified service information. We independently assess how well a company delivers value, support, and savings compared to other full-service brokerages in the same market.
Our scoring model weights each factor based on its importance:
- Customer Experience (35%) — Do past clients recommend the company? Are recent reviews positive and consistent?
- Pricing & Fees (30%) — How much does the service cost relative to other brokers? Are there rebates or discounts?
- Services & Support (20%) — Does the company offer the same level of service as a traditional agent? Any extras?
- Track Record (15%) — How long has the company been active, and how steady is their review activity over time?
We regularly update our data and rankings to reflect the most recent information, helping you find the best mix of support and savings for your needs.