NewStone Realty
Overall rating
| Customer score |
4.9 |
|---|---|
| Pricing |
4.5 |
| Services |
5.0 |
| Track record |
3.0 |
NewStone Realty is a regional low commission real estate brokerage that’s active in Raleigh, Durham, Henderson, and 1 more city in NC. It's based in Chapel Hill, North Carolina and has been in business for at least 12 years.
Highlights
- Perfect 5.0 average rating across 85 reviews.
- Fee is 6% lower than average among similar companies.
- Saves ~$7,613 on average compared to a traditional agent in same markets.
- Well-established, with at least 12 years of verified activity.
- We’re working to verify more information about this company. Check back for updates.
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Overall rating for NewStone Realty
Our expert take:
We strongly recommend considering NewStone Realty if you're looking for a full-service support discount real estate brokerage. It received excellent scores for customer satisfaction, pricing & savings, and services & support.
CUSTOMER SCORE NewStone Realty's Customer Score is 4.9 out of 5.0 (Excellent), which is in the bottom 50% compared to 12 similar companies where it's available and top 50% nationwide. OVERALL RATING Lifetime average rating is 5.0, based on 85 reviews. 85 total reviews is a solid sample size, suggesting the 5.0 average rating is a highly reliable service quality indicator. RECENCY We consider this review data very fresh. 0 reviews (0% of all reviews) were posted in the past 6 months. The median review age is well below our "freshness" threshold of 12 months. COMPLAINTS No concerns. TREND Unable to assess recent trends due to insufficient data. INTERPRETATION Solid historical evidence of excellent customer experiences and outcomes, but limited data in the past 6 months makes it difficult to assess current service quality.
NewStone Realty has a 4.5 pricing and fees score. This reflects a very competitive offering relative to other discount brokerages in its markets.
| Fee type | Total commission (pct) |
| Total commission % | 3.9% |
| Sell and buy savings | None identified |
| Buyer rebate | None identified |
| Average buyer commission | 2.75% |
| Estimated listing fee | 1.15% |
| Transaction coordination fee | None identified |
NewStone Realty has a 5.0 services and support score, which is excellent relative to similar discount brokerages. It provides everything we expect from a full-service brokerage — including a dedicated agent, in-person representation, MLS syndication, and pricing assistance. It also offers non-standard features like digital marketing and virtual tours, which can help listings stand out.
| Dedicated agent | |
| In-person representation | |
| MLS listing & syndication | |
| CMA & pricing strategy | |
| Professional photography | |
| Offers & negotiating assistance | |
| Paperwork & contract support | |
| Closing support | |
| House showing coordination | |
| Yard sign | |
| Lockbox for door | |
| Digital marketing | |
| Social media advertising | |
| Virtual tours | |
| Drone photography | |
| Digital floorplans | |
| Staging assistance | |
| Print marketing | |
| Open house hosting | |
| Buyer showing attendance |
NewStone Realty has a poor 3.0 track record score (bottom 5% compared to similar companies, likely due to limited or missing data). We were able to verify activity dating back at least 12 years, which is about 4 years longer than the typical discount real estate broker. NewStone Realty has had somewhat inconsistent new monthly activity over its lifespan. This may be due to missing data or indicate a smaller or less active operation, but it’s likely a stable and legitimate business.
NewStone Realty vs. similar discount real estate brokerages
Customer reviews for NewStone Realty
Rating summary
| Rating | Total reviews | |
|---|---|---|
| Overall | 5.0 | 85 |
| 5.0 | 16 | |
| Yelp | 5.0 | 3 |
| Zillow | 5.0 | 66 |
Rating breakdown
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Methodology
Clever reviews and rates discount real estate brokers across the U.S. based on four key factors: customer experience, pricing, services, and track record.
Each company’s score reflects a combination of quantitative data (like review trends and pricing structure) and verified service information. We independently assess how well a company delivers value, support, and savings compared to other full-service brokerages in the same market.
Our scoring model weights each factor based on its importance:
- Customer Experience (35%) — Do past clients recommend the company? Are recent reviews positive and consistent?
- Pricing & Fees (30%) — How much does the service cost relative to other brokers? Are there rebates or discounts?
- Services & Support (20%) — Does the company offer the same level of service as a traditional agent? Any extras?
- Track Record (15%) — How long has the company been active, and how steady is their review activity over time?
We regularly update our data and rankings to reflect the most recent information, helping you find the best mix of support and savings for your needs.