Jay Thomas Real Estate Team
Overall rating
| Customer score |
5.0 |
|---|---|
| Pricing |
3.0 |
| Services |
5.0 |
| Track record |
5.0 |
Jay Thomas Real Estate Team is a local discount real estate brokerage that’s active in and around Houston, TX. It's based in Houston, Texas and has been in business for at least 8 years.
Highlights
- 96% of 120 reviewers would likely recommend to others.
- Excellent 4.8 average rating across 120 reviews.
- Saves ~$3,738 on average compared to a traditional agent in same markets.
- Fee includes all expected services and support.
- Speaks American Sign Language, Spanish and Vietnamese.
Where Jay Thomas Real Estate Team is available in Texas
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Overall rating for Jay Thomas Real Estate Team
Our expert take:
We recommend considering Jay Thomas Real Estate Team if you're looking for a discount real estate brokerage. It received excellent scores for customer satisfaction, sales performance, and services & support.
CUSTOMER SCORE Jay Thomas Real Estate Team's Customer Score is 5.0 out of 5.0 (Excellent), which is in the top 1% compared to 12 similar companies where it's available and top 1% nationwide. OVERALL RATING Lifetime average rating is 4.8, based on 120 reviews. 120 total reviews is a very solid sample size, signaling that the 4.8 average rating is an accurate service quality indicator. RECENCY We consider this review data very fresh. 16 reviews (13% of all reviews) were posted in the past 6 months. The median review age is well below our "freshness" threshold of 12 months. COMPLAINTS Complaint rate is very low; only a small share of reviews (1–2 star) are complaints, well within our comfort thresholds. TREND The company's recent average rating (5) shows slight improvement compared to its all-time average (4.8).
Jay Thomas Real Estate Team has a 3.0 pricing and fees score. This suggests mediocre pricing and potential savings compared to other discount brands in the same markets.
| Fee type | Percent (no min) |
| Listing fee % | 2% |
| Sell and buy savings | None identified |
| Buyer rebate | None identified |
| Transaction coordination fee | None |
Jay Thomas Real Estate Team has a 5.0 services and support score, which is excellent relative to similar discount brokerages. It provides everything we expect from a full-service brokerage — including a dedicated agent, in-person representation, MLS syndication, and pricing assistance. It also includes print marketing, a non-standard service.
| Dedicated agent | |
| In-person representation | |
| MLS listing & syndication | |
| CMA & pricing strategy | |
| Professional photography | |
| Offers & negotiating assistance | |
| Paperwork & contract support | |
| Closing support | |
| House showing coordination | |
| Yard sign | |
| Lockbox for door | |
| Digital marketing | |
| Social media advertising | |
| Virtual tours | |
| Drone photography | |
| Digital floorplans | |
| Staging assistance | |
| Print marketing | |
| Open house hosting | |
| Buyer showing attendance |
Jay Thomas Real Estate Team has an excellent 5.0 track record score (top 15% compared to similar companies). It’s been active for at least 8 years, based on the data our team was able to verify. Jay Thomas Real Estate Team has had very consistent new activity each month over its lifespan, a strong signal that it’s a stable and legitimate operation.
Jay Thomas Real Estate Team vs. similar discount real estate brokerages
Customer reviews for Jay Thomas Real Estate Team
Rating summary
| Rating | Total reviews | |
|---|---|---|
| Overall | 4.8 | 120 |
| 4.8 | 120 |
Rating breakdown
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Methodology
Clever reviews and rates discount real estate brokers across the U.S. based on four key factors: customer experience, pricing, services, and track record.
Each company’s score reflects a combination of quantitative data (like review trends and pricing structure) and verified service information. We independently assess how well a company delivers value, support, and savings compared to other full-service brokerages in the same market.
Our scoring model weights each factor based on its importance:
- Customer Experience (35%) — Do past clients recommend the company? Are recent reviews positive and consistent?
- Pricing & Fees (30%) — How much does the service cost relative to other brokers? Are there rebates or discounts?
- Services & Support (20%) — Does the company offer the same level of service as a traditional agent? Any extras?
- Track Record (15%) — How long has the company been active, and how steady is their review activity over time?
We regularly update our data and rankings to reflect the most recent information, helping you find the best mix of support and savings for your needs.


