Flex Realty
Overall rating
| Customer score |
4.9 |
|---|---|
| Pricing |
3.0 |
| Services |
5.0 |
| Track record |
4.5 |
Flex Realty is a local discount real estate brokerage that’s active in and around Burlington, VT. It's based in Colchester, Vermont and has been in business for at least 14 years.
Highlights
- 96% of 187 reviewers would likely recommend to others.
- Excellent 4.9 average rating across 187 reviews.
- Fee includes most expected services and support, plus several non-standard services
- Well-established, with at least 14 years of verified activity.
- We’re working to verify more information about this company. Check back for updates.
Where Flex Realty is available in Vermont
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Overall rating for Flex Realty
Our expert take:
We recommend considering Flex Realty if you're looking for a discount real estate brokerage. It received excellent scores for customer satisfaction, sales performance, and services & support.
CUSTOMER SCORE Flex Realty's Customer Score is 4.9 out of 5.0 (Excellent), which is in the top 50% nationwide. OVERALL RATING Lifetime average rating is 4.9, based on 187 reviews. 187 total reviews is a very solid sample size, signaling that the 4.9 average rating is an accurate service quality indicator. RECENCY We consider this review data very fresh. 2 reviews (1% of all reviews) were posted in the past 6 months. The median review age is well below our "freshness" threshold of 12 months. COMPLAINTS Complaint rate is very low; only a small share of reviews (1–2 star) are complaints, well within our comfort thresholds. 1 complaint was posted in the past 6 months. TREND Flex Realty averaged 3 in the past 6 months, but across only 2 reviews — too few to reliably assess trends. INTERPRETATION Very solid historical evidence of excellent customer experiences and outcomes, but limited data in the past 6 months makes it difficult to assess current service quality.
Flex Realty has a 3.0 pricing and fees score. We were unable to confirm its pricing model and fees.
| Sell and buy savings | None identified |
| Buyer rebate | None identified |
| Transaction coordination fee | None |
Flex Realty has a 5.0 services and support score, which is excellent relative to similar discount brokerages. It provides most of what we expect from a full-service brokerage — including a dedicated agent, in-person representation, MLS syndication, and pricing assistance. It also offers non-standard features like virtual tours and drone photography, which can help listings stand out.
| Dedicated agent | |
| In-person representation | |
| MLS listing & syndication | |
| CMA & pricing strategy | |
| Professional photography | |
| Offers & negotiating assistance | |
| Paperwork & contract support | |
| Closing support | |
| House showing coordination | |
| Yard sign | |
| Lockbox for door | |
| Digital marketing | |
| Social media advertising | |
| Virtual tours | |
| Drone photography | |
| Digital floorplans | |
| Staging assistance | |
| Print marketing | |
| Open house hosting | |
| Buyer showing attendance |
Flex Realty has a very strong 4.5 track record score (top 25% compared to similar companies). We were able to verify activity dating back at least 14 years, which is about 6 years longer than the typical discount real estate broker. Flex Realty has had consistent new activity each month over its lifespan, signaling it’s a stable and legitimate operation.
Flex Realty vs. similar discount real estate brokerages
Customer reviews for Flex Realty
Rating summary
| Rating | Total reviews | |
|---|---|---|
| Overall | 4.9 | 187 |
| 4.5 | 53 | |
| Yelp | 5.0 | 1 |
| Zillow | 5.0 | 133 |
Rating breakdown
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Methodology
Clever reviews and rates discount real estate brokers across the U.S. based on four key factors: customer experience, pricing, services, and track record.
Each company’s score reflects a combination of quantitative data (like review trends and pricing structure) and verified service information. We independently assess how well a company delivers value, support, and savings compared to other full-service brokerages in the same market.
Our scoring model weights each factor based on its importance:
- Customer Experience (35%) — Do past clients recommend the company? Are recent reviews positive and consistent?
- Pricing & Fees (30%) — How much does the service cost relative to other brokers? Are there rebates or discounts?
- Services & Support (20%) — Does the company offer the same level of service as a traditional agent? Any extras?
- Track Record (15%) — How long has the company been active, and how steady is their review activity over time?
We regularly update our data and rankings to reflect the most recent information, helping you find the best mix of support and savings for your needs.