New Horizon Home Buyers: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
New Horizon Home Buyers
New Horizon Home Buyers and its owned branches earn a strong overall score. Its excellent customer ratings and good business credentials are strengths.
Overall score
#10 of 30 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.9 (50 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2020
About
New Horizon Home Buyers buys houses for cash in parts of Alabama, Georgia, Louisiana, and Tennessee. Erik Wright and Jessica Wright own the company, which has been in business since 2020.
Read the full bioOffers & terms
- Buys:
- Multifamily Condos Townhomes Land
- Terms:
- As-is Covers closing costs Fast closing Flexible closing
- Situations:
- Divorce Relocation Downsizing Inheritance
Score breakdown
Review explorer
Is New Horizon Home Buyers legit?
Yes — our research suggests New Horizon Home Buyers is a legitimate business. We found BBB accreditation within its operating network, 50 third-party reviews and review activity within the past year.
View verification checklistCompare similar cash home buyers
97
Clever OffersBest overall
Best for most sellers. Compare competitive cash offers and other options in one place.
Request offers
93
Homeinc
Cash home buyer across Florida and Georgia. Covers probate costs for sellers.
Read review
91
Maximum Cash Home Buyers
Georgia cash property buyer considering duplexes, multifamily homes, and damaged houses.
Read review
75
Opendoor
Sell your home directly for cash, with optional additional proceeds after resale.
Read reviewAbout New Horizon Home Buyers
Company bio
New Horizon Home Buyers buys homes for cash in parts of Alabama, Georgia, Louisiana, and Tennessee. Erik Wright and Jessica Wright own the company, which has been in business since 2020 and says it's family-owned. It buys houses as-is, so sellers don't need to clean or make repairs. The company says it covers closing costs and gives sellers flexibility to choose when they close.
Offers & terms
- Property type(s)
- Multifamily Condos Townhomes Land Commercial Single-family
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs Fast closings Flexible closing
- Seller situations
Where they buy
Choose a market to compare cash home buyers near you.
Ownership
- Owners
- Erik Wright · Jessica Wright
- Founded
- 2020
- Ownership
- Family-owned
Operations
- Business type
- Cash home buyer
- Business model
- Multi-location direct cash buyer
- Ownership structure
- Direct-owned, multi-location company
- Operating scale
- 6 metros across 4 states · 3 offices
Contact
- Website
- newhorizonhomebuyers.com
- Phone
- (423) 509-8393
- Phone
- (423) 509-8393
- Contact address
- 651 E 4th St Suite 200Chattanooga, TN 37403
Our ratings & analysis
Overall score
#10 of 30 similar
New Horizon Home Buyers and its owned branches have a strong overall score. Its score is in the upper half of comparable multi-market cash home buyers nationwide. It has excellent customer ratings, averaging 4.9 stars across 50 ratings. Recent review activity is limited, with only 3 reviews in the past 6 months. That’s too little feedback to establish a recent rating trend. Its strong business credentials include BBB accreditation with an A+ rating.
New Horizon Home Buyers vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 86 | 93 | 91 | 90 |
| Avg rating | ||||
| Recent activity | Medium | High | Medium | High |
| Founded | 2020 | 2013 | 2013 | 2021 |
| BBB status | Accredited, A+ | Accredited, A+ | Accredited, A+ | Accredited, A+ |
| Coverage | Multi-state | Multi-state | Regional | Regional |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Top 50% in US
New Horizon Home Buyers has a strong customer experience profile. Its lifetime feedback was overwhelmingly positive, backed by a moderate review record. The latest 6 months contained 3 5-star ratings — just 3 ratings, too few to establish a sustained trend. Its Customer Experience score of 91/100 places it near the middle of comparable cash buyers with multiple locations.
Lifetime ratings. Lifetime feedback was strongly positive: 50 rated reviews averaged 4.9/5, with 48 five-star ratings and 1 one-star rating. Reviews dated back to 2020. These figures combine the company and its owned branches. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.23% adjustment to that signal. This added 0.05 score points before the depth deduction and confidence limit.
Recent ratings. The latest 12 months contained 3 5-star ratings. The latest 6 months contained 3 5-star ratings, through October 21, 2026. No ratings appeared over the latest 3 months.
Rating trends. Ratings improved slightly from an already strong lifetime average. The 6-month average rose from 4.90 lifetime to 5.00 — up 0.10 stars, or 2.0%. The five-star share rose from 96.0% to 100.0%, up 4.0 percentage points. The recent sample contained just 3 five-star ratings. It was too small to establish a lasting improvement.
Common themes. A smooth process led the feedback, appearing in 20 of 29 detailed customer reviews (69%), followed by fast closings in 12 (41%) and good communication in 11 (38%). Other common themes included honesty and transparency in 9 (31%). Reviews could mention multiple themes.
Review relevance. We classified 33 of 50 reviews (66%) as relevant to the home-selling experience. Another 1 concerned a neighboring property and 1 concerned other products or services. The remaining 15 reviews had too little text to analyze. All 50 star ratings remained in the lifetime rating record.
Recent activity
Bottom 50% in US
Company-wide activity · As of October 21, 2026 — our latest collection date.
New Horizon Home Buyers has recent review activity. The sparse recent review record limits the pace assessment. Its 6-month review volume is higher than similar companies. No new reviews appeared over the past 3 months. We lack direct business-activity data, including purchase figures. Its Activity score of 66/100 ranks #16 of 30 comparable cash buyers with multiple locations.
Recent review volume. 6-month counts are higher than the median for similar companies; 12-month and 3-month counts are lower than the median for similar companies. We counted 3 reviews over 12 months, 3 over 6 months and 0 over 3 months. Similar companies had median counts of 5.5, 2.5, and 1, respectively. These figures combine the company and its owned branches.
Recent review pace. The recent review record is too sparse for a formal pace classification. Its 6-month rate was 0.8× its lifetime average pace, compared with 0× over 3 months and 0.4× over 12 months. Recent rates averaged 0.5 reviews per month over 6 months, 0 over 3 months and 0.3 over 12 months, versus a lifetime average of 0.7. The record contains 50 reviews dating back to 2020. A few reviews can noticeably change the recent pace.
Review freshness. Its latest review on file was May 2, 2026 — about 6 months old as of our last data refresh. 6% of all reviews appeared within the last 6 months, and the average review age was about 4 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 25% in US
New Horizon Home Buyers has a very strong credibility profile. We identified the company’s leadership, business structure, and buying model. The company reports operating since 2020 on its website. We have 6 years of documented review history. The main limit on its score was website depth and transparency. Our assessment of 53 retained review records found no specific legitimacy concerns or review-integrity red flags; no deduction was applied.
Verification. We identified Google and BBB profiles. The BBB records we reviewed list accreditation since 2020. They list an A+ rating. Its Google Business Profile was verified. New Horizon Home Buyers has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 90/100 for depth and transparency. It includes team information, buying and service information, the process and terms, and customer testimonials or work examples.
Business details. Its website identifies Erik Wright and Jessica Wright as owners; the BBB records we reviewed name Erik Wright as an owner. BBB lists the business as an LLC. Its website identifies it as a direct buyer. The retained BBB alternate-name entry was unclear.
Track record. New Horizon Home Buyers reports operating since 2020 on its website. BBB lists June 2, 2020 as its business-start date, May 9, 2020 as its incorporation date, and May 21, 2020 as its profile-opening date. Reviews on file date back to July 8, 2020.
Complaints and red flags. We reviewed 53 retained review records and found no specific legitimacy concerns or review-integrity red flags in that material. BBB complaint coverage was unavailable for this assessment.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Operating network: Confirmed through BBB profile and 2 local Google Business profiles
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 50 accepted third-party reviews
- Established public history: Accepted review activity since 2020
- Recent activity: 3 reviews in the recorded 12-month window; latest 5 months before collection
Additional verification
- BBB status: Accredited, A+
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward. This is a company-wide view; evidence and experiences can differ by location.
Review explorer: New Horizon Home Buyers
What reviewers say
Show more Show less
These figures combine public reviews across 2 New Horizon Home Buyers locations. Review volume and confidence can differ by branch.
Notable findings
- 20 of 29 analyzed reviews (69%) mention smooth process.
- No recurring complaint pattern met our reporting threshold.
Reviews analyzed
50 public reviews
− 17 too short, irrelevant, or duplicate
− 4 relevant, but too general
29 detailed reviews with clear themes
Excluded: 2 outside the seller experience (e.g., neighbors or third parties, other services); 15 with too little text to assess.
Review themes
Positive feedback
20 reviews describe the process as easy, smooth, or straightforward.
12 reviews mention a fast or on-schedule closing.
11 reviews praise communication or being kept informed.
9 reviews praise honesty, transparency, or following through on promises.
7 reviews mention respectful or compassionate treatment.
6 reviews describe the team as knowledgeable, capable, or professional.
Next steps if you’re considering New Horizon Home Buyers
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
How Clever Offers works
Tell us about your home
Share your property details and timeline. We find cash investors and other sell-fast solutions that fit your needs.
Compare your offers
Compare multiple cash offers alongside options like 7 Day Sold. Your Cash Offer Advisor helps you understand pricing, timing, and terms.
Sell on your terms
Choose your best fit and close on your timeline — or decline the offers. Requesting offers is always free, with no obligation or pressure.
Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 2, 2026.
- Better Business Bureau, profile information up to date as of August 6, 2026.
- Google (1), profile information up to date as of October 21, 2026; reviews checked for updates on October 21, 2026 (no new reviews).
- Google (2), profile information up to date as of October 21, 2026; review data partially collected on May 14, 2026; reviews checked for updates on October 21, 2026 (no new reviews).