Elevation Property Group: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
Elevation Property Group
Elevation Property Group’s overall score is mixed. It has perfect customer ratings from a modest review record, along with strong business credentials.
Overall score
#27 of 47 similar
At a glance
- Profile status
- Verified
- Avg rating
- 5.0 (24 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2019
About
Elevation Property Group is a Johnson City cash buyer active in parts of Tennessee. It's been in business since 2019. Mark Fletcher owns it, and it may allow sellers up to 30 days after closing to move.
Read the full bioOffers & terms
- Buys:
- Single-family Any condition
- Terms:
- As-is Covers closing costs 7-day closings Rent-backs
- Situations:
- Relocation Foreclosure Problem tenants
Score breakdown
Review explorer
Is Elevation Property Group legit?
Yes — our research suggests Elevation Property Group is a legitimate business. We found BBB accreditation, 24 third-party reviews and review activity within the past year.
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About Elevation Property Group
Company bio
Elevation Property Group is a cash home buyer based in Johnson City and active in parts of Tennessee. It's been in business since 2019. Mark Fletcher owns it. It buys homes as-is and lets sellers leave unwanted belongings behind. The company says it can close in as little as seven days after offer acceptance or on a seller's chosen date. Sellers who need more time to move may be able to stay for up to 30 days after closing.
Offers & terms
- Property type(s)
- Single-family
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs 7-day closings Rent-backs Cleanout services
- Seller situations
Where they buy
Choose a market to compare cash home buyers near you.
Ownership
- Owner
- Mark Fletcher
- Based in
- Johnson City, TN
- Founded
- 2019
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Northeast TN
Contact
- Website
- elevationpropertyjc.com
- Phone
- (423) 226-4770
- Contact address
- 3101 Browns Mill Rd Suite 6-389Johnson City, TN 37604
Our ratings & analysis
Overall score
#27 of 47 similar
Elevation Property Group has a solid overall score. It ranks 27th out of the 47 Tennessee cash home buyers we’ve scored. Its perfect 5.0-star average is backed by 24 ratings. Recent review activity is limited, with only 1 review in the past 6 months. That’s too little feedback to establish a recent rating trend. Its strong business credentials include BBB accreditation with an A+ rating.
Elevation Property Group vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 79 | 91 | 87 | 85 |
| Avg rating | ||||
| Recent activity | Low | High | Medium | Medium |
| Founded | 2019 | 2016 | — | — |
| BBB status | Accredited, A+ | Accredited, A+ | Not available in our data | Not available in our data |
| Coverage | Regional | Regional | Statewide | Multi-state |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Bottom 50% in TN
Elevation Property Group has a generally positive customer experience profile. Every rating in its lifetime review record was five-star. The main limit was review depth: 24 ratings provided limited evidence. Its Customer Experience score of 83/100 places it near the middle of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was uniformly positive: 24 rated reviews averaged 5.0/5, all five-star. Reviews dated back to 2020. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.12% adjustment to that signal. This added 0.03 score points before the depth deduction and confidence limit. The confidence limit also constrained the score.
Recent ratings. The latest 12 months contained 4 5-star ratings. The latest 6 months contained 1 5-star rating, through October 31, 2026. No ratings appeared over the latest 3 months.
Rating trends. Ratings held steady at 5.0 across the lifetime record and the 6-month period — a change of 0 stars, or 0%. The five-star share remained 100%. The newest sample contained only 1 rating, too few to establish a broad current pattern.
Common themes. A smooth process led the feedback, appearing in 16 of 19 detailed customer reviews (84%), followed by good communication in 10 (53%) and flexibility in 8 (42%). Fair pricing and fast closings each appeared in 6 (32%). Reviews could mention multiple themes.
Review relevance. We classified 22 of 24 reviews (92%) as relevant to the home-selling experience. Another 1 concerned property buyers. The remaining 1 review had too little text to analyze. All 24 star ratings remained in the lifetime rating record.
Recent activity
Bottom 50% in TN
Company activity · As of October 31, 2026 — our latest collection date.
Elevation Property Group has recent review activity. Its recent review volume is lower than similar companies. The sparse recent review record limits the pace assessment. No new reviews appeared over the past 3 months. We lack direct business-activity data, including purchase figures. Its Activity score of 58/100 ranks joint #279 of 456 comparable cash buyers serving multiple markets.
Recent review volume. The company received fewer reviews than similar companies across all 3 periods. We counted 4 reviews over 12 months, 1 over 6 months and 0 over 3 months. Similar companies had median counts of 5, 2, and 1, respectively.
Recent review pace. The recent review record is too sparse for a formal pace classification. Its 6-month rate was 0.5× its lifetime average pace, compared with 0× over 3 months and 1× over 12 months. Recent rates averaged 0.2 reviews per month over 6 months, 0 over 3 months and 0.3 over 12 months, versus a lifetime average of 0.3. The record contains 24 reviews dating back to 2020. A few reviews can noticeably change the recent pace.
Review freshness. Its latest review on file was July 21, 2026 — about 3 months old as of our last data refresh. 4% of all reviews appeared within the last 6 months, and the average review age was about 3.5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 25% in TN
Elevation Property Group has a very strong credibility profile (#8 of 48 in TN). We identified the company’s leadership, business structure, and buying model, supported by a broad online presence. BBB lists 2019 as the business-start year. We have 6 years of documented review history. The main limit on its score was website depth and transparency. We found no specific legitimacy concerns or review-integrity red flags in the retained source material, so there were no deductions.
Verification. We identified Google, BBB, Facebook, and Yelp profiles. The BBB records we reviewed list accreditation since 2022. They list an A+ rating. Its Google Business Profile was verified. Elevation Property Group has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 85/100 for depth and transparency. It includes team information, buying and service information, the process and terms, and customer testimonials or work examples.
Business details. Earlier BBB records name Mark Fletcher as Owner; we did not reconfirm that role. BBB lists the business as an LLC. The business information we reviewed identifies it as a direct buyer. No related businesses or DBAs were identified.
Track record. BBB lists March 1, 2019 as its business-start date, April 22, 2019 as its incorporation date, and May 19, 2020 as its profile-opening date. Reviews on file date back to August 26, 2020. Reviews appear in 20 of the 75 months covered by our records. Review activity is intermittent.
Complaints and red flags. No specific legitimacy concerns or review-integrity red flags were identified in the retained source material.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile, BBB profile and BBB license or registration listing
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 24 accepted third-party reviews
- Established public history: Accepted review activity since 2020
- Recent activity: 4 reviews in the recorded 12-month window; latest 3 months before collection
Additional verification
- BBB status: Accredited, A+
- License or registration: Listed in the BBB profile; issuer: Secretary Of State (corporate Division). Current status not independently checked.
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: Elevation Property Group
What reviewers say
Notable findings
- 10 of 19 analyzed reviews (53%) mention communication, about 1.6x the typical rate for similar cash investors.
- 8 of 19 analyzed reviews (42%) mention flexibility, about 2x the typical rate for similar cash investors.
Reviews analyzed
24 public reviews
− 2 too short, irrelevant, or duplicate
− 3 relevant, but too general
19 detailed reviews with clear themes
Excluded: 1 outside the seller experience (e.g., home buyers); 1 with too little text to assess.
Review themes
Positive feedback
16 reviews describe the process as easy, smooth, or straightforward.
10 reviews praise communication or being kept informed.
8 reviews mention flexibility around timing or seller needs.
6 reviews say the offer or overall deal felt fair.
6 reviews mention a fast or on-schedule closing.
Next steps if you’re considering Elevation Property Group
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; review data partially collected on July 15, 2025; complaint data up to date as of September 3, 2026; reviews checked for updates on October 31, 2026.
- Google, profile information up to date as of October 21, 2026; review data partially collected on August 17, 2026; reviews checked for updates on October 21, 2026 (no new reviews).