Expert Property Buyers: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
Expert Property Buyers
Expert Property Buyers’ overall score is mixed. Its business credentials are solid, but its customer record is uneven.
Overall score
#76 of 151 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.5 (54 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2021
About
Expert Property Buyers buys homes and land statewide from its Honolulu base. It’s been in business since 2021. Sellers skip repairs and cleaning, pay no commissions or closing costs, and choose when to close.
Read the full bioOffers & terms
- Buys:
- Single-family Multifamily Condos Townhomes
- Terms:
- As-is Covers closing costs Fast closing Flexible closing
- Situations:
- Divorce Relocation Inheritance Foreclosure
Score breakdown
Review explorer
Is Expert Property Buyers legit?
Yes — our research suggests Expert Property Buyers is a legitimate business. We found BBB accreditation, 54 third-party reviews and review activity within the past year.
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Company bio
Expert Property Buyers is a cash property buyer based in Honolulu, buying across Hawaii. Travis Wailehua owns the company. It’s been in business since 2021 and reports purchasing at least 400 Hawaii homes. It considers houses, condos, townhomes, multifamily properties, and land, including inherited homes and occupied rentals.
Sellers can leave trash behind and skip repairs, painting, and cleaning. There are no commissions, closing costs, or hidden charges. The company makes a free, no-obligation offer and lets sellers choose their closing date. It reports an average closing time of 14–21 days and says it can wait 60 or 90 days if you need time to find your next place.
Offers & terms
- Property type(s)
- Single-family Multifamily Condos Townhomes Land
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs Fast closings Flexible closing
- Seller situations
Ownership
- Owner
- Travis Wailehua
- Leadership
- Cat-uyen Wailehua
- Based in
- Honolulu, HI
- Founded
- 2021
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Statewide in HI
Contact
- Website
- expertpropertybuyers.com
- Phone
- (808) 808-1857
- Contact address
- 1059 12th Ave unit AHonolulu, HI 96816
Our ratings & analysis
Overall score
#76 of 151 similar
Expert Property Buyers has a solid overall score. Its score falls around the middle of comparable statewide cash home buyers nationwide. Its customer ratings are positive overall, averaging 4.5 stars across 54 ratings. Recent review activity is 1.4x its lifetime pace, though that amounts to 10 reviews in the past 6 months. Its solid business credentials include BBB accreditation with an A+ rating.
Expert Property Buyers vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 77 | 84 | 79 | 66 |
| Avg rating | ||||
| Recent activity | High | None | None | None |
| Founded | 2021 | 2021 | 2023 | 2019 |
| BBB status | Accredited, A+ | Accredited, A+ | Accredited, A+ | Not accredited, A+ |
| Coverage | Statewide | Statewide | Multi-state | Statewide |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Bottom 50% in US
Expert Property Buyers has a generally positive customer experience profile. Its lifetime feedback was mostly positive, backed by a moderate review record. In the latest 3 months, recent feedback was weaker, with a higher share of low ratings in the newest period. Its Customer Experience score of 75/100 places it below the middle of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was mostly positive: 54 rated reviews averaged 4.5/5, with 47 five-star ratings and 7 one- or two-star ratings (13%). Reviews dated back to 2023. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.25% adjustment to that signal. This added 0.01 score points before the depth deduction and confidence limit.
Recent ratings. Recent feedback was more mixed. Ratings averaged 4.2 across 19 reviews over 12 months, 4.2 across 10 reviews over 6 months and 4.3 across 6 reviews over 3 months, through October 31, 2026.
Rating trends. Ratings softened slightly. The 3-month average fell from 4.50 lifetime to 4.33 — down 0.17 stars, or 3.7%. The one-star share rose from 11.1% to 16.7%, up 5.6 percentage points. The comparison covered only 6 recent ratings, limiting confidence in a continuing trend.
Common themes. A smooth process led the feedback, appearing in 23 of 35 detailed customer reviews (66%), followed by good communication in 15 (43%) and honesty and transparency in 11 (31%). Negative themes included concerns about misleading information in 3 (9%) and poor communication in 3 (9%). Reviews could mention multiple themes.
Review relevance. We classified 44 of 54 reviews (81%) as relevant to the home-selling experience. Another 1 concerned initial contacts without reported outcomes and 1 concerned property buyers. We excluded 3 duplicate entries and 5 reviews with too little text from sentiment analysis. All 54 star ratings remained in the lifetime rating record.
Recent activity
Top 25% in US
Company activity · As of October 31, 2026 — our latest collection date.
Expert Property Buyers has recent review activity. Its recent review volume is higher than similar companies, and its 6-month review pace is accelerating, at 1.4× its lifetime average pace. We lack direct business-activity data, including purchase figures. Its Activity score of 82/100 places it around the top 13% of comparable cash buyers with similar market coverage.
Recent review volume. The company received more reviews than similar companies across all 3 periods. We counted 19 reviews over 12 months, 10 over 6 months and 6 over 3 months. Similar companies had median counts of 4, 1.5, and 0, respectively.
Recent review pace. Its 6-month review pace is accelerating, at 1.4× its lifetime average pace. Its latest 3-month pace was 1.6×, compared with 1.3× over 12 months. Recent rates averaged 1.7 reviews per month over 6 months, 2 over 3 months and 1.6 over 12 months, versus a lifetime average of 1.2. The record contains 54 reviews dating back to 2023. A few reviews can noticeably change the recent pace.
Review freshness. Its latest review on file was October 8, 2026 — less than 4 weeks old as of our last data refresh. 19% of all reviews appeared within the last 6 months, and the average review age was about 1.5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Bottom 50% in US
Expert Property Buyers has a strong credibility profile. We identified the company’s leadership, business structure, and buying model, supported by a broad online presence. BBB lists 2021 as the business-start year. The main limits on its score were moderate website depth and transparency and 3 years of documented review history. Relevant complaints resulted in a 5-point deduction.
Verification. We identified Google, BBB, and Facebook profiles. The BBB records we reviewed list accreditation since 2021. They list an A+ rating. Its Google Business Profile was verified. Expert Property Buyers has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 60/100 for depth and transparency. It includes buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Travis Wailehua as the company’s owner. The BBB information we reviewed names Cat-uyen Wailehua as manager. BBB lists the business as an LLC. Its website identifies it as a direct buyer. BBB lists Aloha Property Buyer as an alternate business name. One reviewer identifies the business as Aloha Property Buyers. A lender describes the company working in wholesale transactions.
Track record. BBB lists May 11, 2021 as its business-start date, May 11, 2021 as its incorporation date, and October 29, 2021 as its profile-opening date. Reviews on file date back to March 8, 2023. Reviews appear in 27 of the 44 months covered by our records.
Complaints and red flags. We identified 2 relevant complaints. A seller alleges mortgage payments stopped after a subject-to sale; another customer reports money still owed. The company says it reached a solution and the customer verbally agreed to remove the complaint. Resolution is company-reported only; payment records and the other account’s terms were unavailable. The allegations remain unverified.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile, BBB profile and BBB license or registration listing
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 54 accepted third-party reviews
- Established public history: Accepted review activity since 2023
- Recent activity: 19 reviews in the recorded 12-month window; latest less than a month before collection
Additional verification
- BBB status: Accredited, A+
- License or registration: Listed in the BBB profile; issuer: Hawaii - Department of Commerce & Consumer Affairs (DCCA). Current status not independently checked.
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: Expert Property Buyers
What reviewers say
Notable findings
- 23 of 35 analyzed reviews (66%) mention smooth process.
- No recurring complaint pattern met our reporting threshold.
Reviews analyzed
54 public reviews
− 10 too short, irrelevant, or duplicate
− 9 relevant, but too general
35 detailed reviews with clear themes
Excluded: 2 outside the seller experience (e.g., home buyers); 5 with too little text to assess; 3 duplicates.
Review themes
Positive feedback
23 reviews describe the process as easy, smooth, or straightforward.
15 reviews praise communication or being kept informed.
11 reviews praise honesty, transparency, or following through on promises.
9 reviews describe the team as knowledgeable, capable, or professional.
9 reviews mention respectful or compassionate treatment.
8 reviews mention a fast or on-schedule closing.
Next steps if you’re considering Expert Property Buyers
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
How Clever Offers works
Tell us about your home
Share your property details and timeline. We find cash investors and other sell-fast solutions that fit your needs.
Compare your offers
Compare multiple cash offers alongside options like 7 Day Sold. Your Cash Offer Advisor helps you understand pricing, timing, and terms.
Sell on your terms
Choose your best fit and close on your timeline — or decline the offers. Requesting offers is always free, with no obligation or pressure.
Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; review data up to date as of September 3, 2026; complaint data up to date as of September 3, 2026; reviews checked for updates on October 31, 2026.
- Google, profile information up to date as of October 19, 2026; review data partially collected on October 19, 2026; reviews checked for updates on October 19, 2026.