Brett Buys Roc Houses: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Brett Buys Roc Houses
Brett Buys Roc Houses’ overall score is strong. Its positive customer ratings and good business credentials are strengths.
Overall score
#7 of 29 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.8 (134 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2017
About
Brett Buys Roc Houses is a Rochester-based cash buyer operating in the Rochester and Buffalo areas. Brett Iwanowicz owns the business. It’s been in business since 2017 and identifies as family-owned.
Read the full bioOffers & terms
- Buys:
- Single-family Land
- Terms:
- As-is Covers closing costs Fast closing Cash advance
- Situations:
- Divorce Relocation Income loss Inheritance
Score breakdown
Review explorer
Is Brett Buys Roc Houses legit?
Yes — our research suggests Brett Buys Roc Houses is a legitimate business. We found BBB accreditation, 134 third-party reviews and review activity within the past year.
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Company bio
Brett Buys Roc Houses is a Rochester-based property investor buying in the Rochester and Buffalo areas of New York. Brett Iwanowicz owns the business. It’s been in business since 2017 and identifies as family-owned.
For Rochester sellers, the team walks through the property before making an offer and shows bank-verified proof of funds upfront. You can skip repairs and cleaning, leave unwanted items, and choose your closing date. There are no company fees or commissions, and it often pays closing costs. The company can pay moving expenses and help find alternative housing. It also says it donates $250 to a charity you choose at closing without reducing your sale proceeds.
Offers & terms
- Property type(s)
- Single-family Land
- Terms & perks
- As-is Covers closing costs Fast closings Cash advance Covers moving costs Cleanout services Flexible closing
- Seller situations
Ownership
- Owner
- Brett Iwanowicz
- Leadership
- Chris Wise · Atiqur Rahman Shoikot
- Based in
- Rochester, NY
- Founded
- 2017
- Ownership
- Family-owned
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Buffalo & Rochester
Contact
- Website
- brettbuysrochouses.com
- Phone
- (585) 299-9709
- Contact address
- 350 East Ave Suite 5Rochester, NY 14604
Our ratings & analysis
Overall score
#7 of 29 similar
Brett Buys Roc Houses has a strong overall score. It ranks 7th out of the 29 New York cash home buyers we’ve scored. Its customer ratings are positive overall, averaging 4.8 stars across 134 ratings. Recent review activity is close to its lifetime average pace, with 9 reviews in the past 6 months. Its strong business credentials include BBB accreditation with an A+ rating.
Brett Buys Roc Houses vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 88 | 88 | 85 | 83 |
| Avg rating | ||||
| Recent activity | Medium | Low | Medium | None |
| Founded | 2017 | 2019 | — | 2019 |
| BBB status | Accredited, A+ | Accredited, A+ | Not available in our data | Not accredited, A+ |
| Coverage | Regional | Regional | Local | Statewide |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Top 50% in NY
Brett Buys Roc Houses has a strong customer experience profile. Its large review record was mostly positive, but low ratings reduced the lifetime average. The 6-month rating average was lower than the lifetime average. The latest 3 months contained just 2 ratings, too few to establish an improvement. Its Customer Experience score of 89/100 places it above the middle of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was mostly positive: 134 rated reviews averaged 4.8/5, with 126 five-star ratings and 8 one- or two-star ratings (6%). Reviews dated back to 2019. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.56% adjustment to that signal. This added 0.11 score points before the depth deduction and confidence limit.
Recent ratings. The latest 12 months contained 31 ratings averaging 4.6/5. The latest 6 months contained 9 ratings averaging 4.1/5. The latest 3 months contained 2 5-star ratings, through October 31, 2026.
Rating trends. Ratings improved. The 3-month average rose from 4.77 lifetime to 5.00 — up 0.23 stars, or 4.9%. The five-star share rose from 94.0% to 100.0%, up 6.0 percentage points. The recent sample contained just 2 five-star ratings. It was too small to establish a lasting improvement.
Common themes. A smooth process led the feedback, appearing in 43 of 60 detailed customer reviews (72%), followed by honesty and transparency in 33 (55%) and good communication in 23 (38%). Other common themes included knowledge and capability in 21 (35%). Reviews could mention multiple themes.
Review relevance. We classified 81 of 134 reviews (60%) as relevant to the home-selling experience. Another 25 concerned business partners, 6 concerned initial contacts without reported outcomes and 2 concerned other products or services. We excluded 2 duplicate entries and 18 reviews with too little text from sentiment analysis. All 134 star ratings remained in the lifetime rating record.
Recent activity
Top 25% in NY
Company activity · As of October 31, 2026 — our latest collection date.
Brett Buys Roc Houses has recent review activity. Its recent review volume is higher than similar companies, and its 6-month review pace is stable, at 1.0× its lifetime average pace. The company received fewer reviews in the latest 3 months — 2 reviews versus 7 reviews in the preceding 3 months. We lack direct business-activity data, including purchase figures. Its Activity score of 82/100 places it around the top 22% of comparable cash buyers serving multiple markets.
Recent review volume. The company received more reviews than similar companies across all 3 periods. We counted 31 reviews over 12 months, 9 over 6 months and 2 over 3 months. Similar companies had median counts of 5, 2, and 1, respectively.
Recent review pace. Its 6-month review pace is stable, at 1.0× its lifetime average pace. Its latest 3-month pace was 0.5×, compared with 1.8× over 12 months. Recent rates averaged 1.5 reviews per month over 6 months, 0.7 over 3 months and 2.6 over 12 months, versus a lifetime average of 1.5. The record contains 134 reviews dating back to 2019. A few reviews can noticeably change the recent pace.
Review freshness. Its latest review on file was October 13, 2026 — less than 3 weeks old as of our last data refresh. 7% of all reviews appeared within the last 6 months, and the average review age was about 3 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 50% in NY
Brett Buys Roc Houses has a very strong credibility profile (#9 of 29 in NY). We identified the company’s leadership, business structure, and buying model. The company reports operating since 2017 on its website. We have 7 years of documented review history. The main limit on its score was website depth and transparency. We identified 1 relevant complaint, but it did not result in a deduction.
Verification. We identified Google and BBB profiles. The BBB records we reviewed list accreditation since 2019. They list an A+ rating. Its Google Business Profile was verified. Brett Buys Roc Houses has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 90/100 for depth and transparency. It includes team information, buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Brett Iwanowicz as the company’s owner. Its website names Chris Wise as acquisitions manager. BBB lists the business as an LLC. Its website identifies it as a direct buyer. No related businesses or DBAs were identified. A seller describes an investor open house used to find a buyer. The company describes agent services through Nicole.
Track record. Brett Buys Roc Houses reports operating since 2017 on its website. BBB lists May 1, 2017 as its business-start date, May 29, 2018 as its incorporation date, and November 13, 2017 as its profile-opening date. Reviews on file date back to March 11, 2019. Reviews appear in 54 of the 92 months covered by our records. The longest period without a recorded review was 7 months.
Complaints and red flags. We identified 1 relevant complaint in a Google review. A reviewer alleges a quoted price was not received. The company denies matching the customer or changing agreed prices. Agreements and supporting records were unavailable. This account remains unverified.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile and BBB profile
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 134 accepted third-party reviews
- Established public history: Accepted review activity since 2019
- Recent activity: 31 reviews in the recorded 12-month window; latest less than a month before collection
Additional verification
- BBB status: Accredited, A+
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: Brett Buys Roc Houses
What reviewers say
Notable findings
- 33 of 60 analyzed reviews (55%) mention honesty, about 1.6x the typical rate for similar cash investors.
- 43 of 60 analyzed reviews (72%) mention smooth process.
- No recurring complaint pattern met our reporting threshold.
Reviews analyzed
134 public reviews
− 53 too short, irrelevant, or duplicate
− 21 relevant, but too general
60 detailed reviews with clear themes
Excluded: 33 outside the seller experience (e.g., business partners, agent business relationships); 18 with too little text to assess; 2 duplicates.
Review themes
Positive feedback
43 reviews describe the process as easy, smooth, or straightforward.
33 reviews praise honesty, transparency, or following through on promises.
23 reviews praise communication or being kept informed.
21 reviews describe the team as knowledgeable, capable, or professional.
20 reviews mention respectful or compassionate treatment.
18 reviews mention flexibility around timing or seller needs.
Next steps if you’re considering Brett Buys Roc Houses
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 3, 2026.
- Better Business Bureau.
- Google, profile information up to date as of September 21, 2026; review data partially collected on August 17, 2026; reviews checked for updates on October 22, 2026.