Starfish Group Properties: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Starfish Group Properties
Starfish Group Properties’ overall score is strong. Its excellent customer ratings and good business credentials are strengths.
Overall score
#6 of 34 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.9 (36 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2011
About
Starfish Group Properties is a DFW property investor based in North Richland Hills. It's been in business since 2011. It offers cash purchases or a listing option that fronts repair and staging costs.
Read the full bioOwner Q&A
“We do not go through every detail of the repairs and business costs unless we are challenged to.”
Offers & terms
- Buys:
- Single-family Mobile Other property types considered Any condition
- Terms:
- As-is Covers closing costs Fast closing Flexible closing
- Situations:
- Divorce Inheritance Foreclosure
Score breakdown
Review explorer
Is Starfish Group Properties legit?
Yes — our research suggests Starfish Group Properties is a legitimate business. We found BBB accreditation, 36 third-party reviews and review activity within the past year.
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Company bio
Starfish Group Properties is a property investor based in North Richland Hills, Texas, operating around Dallas–Fort Worth. It's been in business since 2011. Andy Cromer founded and owns the company, which identifies as family-owned. It says it funds its own cash purchases and also works with an investor network.
A direct cash sale requires no repairs or cleaning, lets you leave unwanted belongings, and has no fees, commissions, or closing costs. Other programs can spread payments over time or list your home on the open market. For the listing program, Starfish fronts repair and staging costs; the process takes longer than a direct sale. You can also arrange signing at home with a mobile notary.
Owner Q&A
Andy Cromer
Andy Cromer · President · Starfish Group Properties Inc
Andy Cromer of Starfish Group Properties Inc discusses the company’s buying process, how it makes offers, closing timelines, and advice for homeowners considering a cash sale.
Offers & terms
- Property type(s)
- Single-family Mobile Other property types considered
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs Fast closings Flexible closing
- Seller situations
Where they buy
Choose a market to compare cash home buyers near you.
Ownership
- Owner
- Andy Cromer
- Based in
- North Richland Hills, TX
- Founded
- 2011
- Ownership
- Family-owned
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Arlington, TX
Contact
- Website
- starfishgroupproperties.com
- Phone
- (817) 859-6677
- Contact address
- 6904 Waggoner Ranch RdNorth Richland Hills, TX 76182
Our ratings & analysis
Overall score
#6 of 34 similar
Starfish Group Properties has a strong overall score. It ranks 6th out of the 34 Dallas, Texas cash home buyers we’ve scored. It has excellent customer ratings, averaging 4.9 stars across 36 ratings. The newer ratings are all 5-star, though that recent sample is still small. Recent review activity is 2.0x its lifetime pace, though that amounts to 8 reviews in the past 6 months. Its strong business credentials include BBB accreditation with an A+ rating.
Starfish Group Properties vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 88 | 92 | 92 | 91 |
| Avg rating | ||||
| Recent activity | Medium | Medium | High | High |
| Founded | 2011 | 2024 | 2010 | 2011 |
| BBB status | Accredited, A+ | Accredited, A | Not available in our data | Accredited, A+ |
| Coverage | Local | Local | Local | Regional |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Top 25% locally
Starfish Group Properties has a strong customer experience profile. Its lifetime feedback was overwhelmingly positive, backed by a moderate review record. In the latest 6 months, recent feedback was stronger, though the small recent sample limited confidence. Its Customer Experience score of 89/100 places it above the middle of comparable cash buyers serving a single market.
Lifetime ratings. Lifetime feedback was strongly positive: 36 rated reviews averaged 4.9/5, with 35 five-star ratings and 1 one-star rating. Reviews dated back to 2022. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.17% adjustment to that signal. This added 0.04 score points before the depth deduction and confidence limit. The confidence limit also constrained the score.
Recent ratings. The latest 12 months contained 17 ratings averaging 4.8/5. The latest 6 months contained 8 ratings averaging 5.0/5. The latest 3 months contained 1 5-star rating, through October 31, 2026.
Rating trends. Ratings improved. The 6-month average rose from 4.89 lifetime to 5.00 — up 0.11 stars, or 2.3%. The five-star share rose from 97.2% to 100.0%, up 2.8 percentage points. The improvement covered only 8 recent ratings, limiting confidence in a lasting change.
Common themes. A smooth process led the feedback, appearing in 21 of 27 detailed customer reviews (78%), followed by fair pricing in 15 (56%) and fast closings in 15 (56%). Other common themes included flexibility in 12 (44%). Reviews could mention multiple themes.
Review relevance. We classified 33 of 36 reviews (92%) as relevant to the home-selling experience. The remaining 3 reviews had too little text to analyze. All 36 star ratings remained in the lifetime rating record.
Recent activity
Top 50% locally
Company activity · As of October 31, 2026 — our latest collection date.
Starfish Group Properties has recent review activity. Its recent review volume is higher than similar companies, and its 6-month review pace is accelerating, at 2.0× its lifetime average pace. The company received fewer reviews in the latest 3 months — 1 review versus 7 reviews in the preceding 3 months. We lack direct business-activity data, including purchase figures. Its Activity score of 78/100 places it around the top 26% of comparable cash buyers serving a single market.
Recent review volume. The company received more reviews than similar companies across all 3 periods. We counted 17 reviews over 12 months, 8 over 6 months and 1 over 3 months. Similar companies had median counts of 3, 1, and 0, respectively.
Recent review pace. Its 6-month review pace is accelerating, at 2.0× its lifetime average pace. Its latest 3-month pace was 0.5×, compared with 2.1× over 12 months. Recent rates averaged 1.3 reviews per month over 6 months, 0.3 over 3 months and 1.4 over 12 months, versus a lifetime average of 0.7. The record contains 36 reviews dating back to 2022. A few reviews can noticeably change the recent pace.
Review freshness. Its latest review on file was August 13, 2026 — about 3 months old as of our last data refresh. 22% of all reviews appeared within the last 6 months, and the average review age was about 1.5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 10% locally
Starfish Group Properties has a very strong credibility profile. We identified the company’s leadership, business structure, and buying model, supported by a broad online presence. The company reports operating since 2011 on its website. The main limits on its score were 4 years of documented review history and website depth and transparency. We found no specific legitimacy concerns or review-integrity red flags in the retained source material, so there were no deductions.
Verification. We identified Google, BBB, and Zillow profiles. The BBB records we reviewed list accreditation since 2021. They list an A+ rating. Its Google Business Profile was verified. Starfish Group Properties has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 95/100 for depth and transparency. It includes company background, team information, buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Andy Cromer as the company’s owner, founder, and president. The BBB records we reviewed identify Andy Cromer as president. BBB lists the business as a corporation. Its website identifies it as a direct buyer. No related businesses or DBAs were identified.
Track record. Starfish Group Properties reports operating since 2011 on its website. BBB lists July 5, 2011 as its business-start date, July 5, 2011 as its incorporation date, and August 30, 2021 as its profile-opening date. Reviews on file date back to June 7, 2022. Reviews appear in 22 of the 53 months covered by our records. The longest period without a recorded review was 8 months.
Complaints and red flags. No specific legitimacy concerns or review-integrity red flags were identified in the retained source material.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile, BBB profile and BBB license or registration listing
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 36 accepted third-party reviews
- Established public history: Accepted review activity since 2022
- Recent activity: 17 reviews in the recorded 12-month window; latest 2 months before collection
Additional verification
- BBB status: Accredited, A+
- License or registration: Listed in the BBB profile; issuer: Texas Real Estate Commission. Current status not independently checked.
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: Starfish Group Properties
What reviewers say
Notable findings
- 15 of 27 analyzed reviews (56%) mention fast closing, about 1.6x the typical rate for similar cash investors.
- 15 of 27 analyzed reviews (56%) mention fair offers, about 2x the typical rate for similar cash investors.
- No recurring complaint pattern met our reporting threshold.
Reviews analyzed
36 public reviews
− 3 too short, irrelevant, or duplicate
− 6 relevant, but too general
27 detailed reviews with clear themes
Excluded: 3 with too little text to assess.
Review themes
Positive feedback
21 reviews describe the process as easy, smooth, or straightforward.
15 reviews mention a fast or on-schedule closing.
15 reviews say the offer or overall deal felt fair.
12 reviews mention flexibility around timing or seller needs.
11 reviews praise honesty, transparency, or following through on promises.
9 reviews praise communication or being kept informed.
Next steps if you’re considering Starfish Group Properties
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 3, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; review data up to date as of September 3, 2026; complaint data up to date as of September 3, 2026; reviews checked for updates on October 31, 2026.
- Google, profile information up to date as of October 19, 2026; review data partially collected on August 17, 2026; reviews checked for updates on October 19, 2026 (no new reviews).
- Andy Cromer, Andy Cromer · President · Starfish Group Properties Inc, written interview.