Crawford Realty
Overall rating
| Customer score |
5.0 |
|---|---|
| Pricing |
5.0 |
| Services |
4.2 |
| Track record |
4.8 |
Crawford Realty is a regional discount real estate brokerage that’s active in Austin and Dallas, TX. It's based in Austin, Texas and has been in business for at least 14 years.
Highlights
- Excellent 4.9 average rating across 45 reviews.
- Fee is 18% lower than average among similar companies.
- Saves ~$8,297 on average compared to a traditional agent in same markets.
- Fee includes most expected services and support.
- Responds to 93% of reviews online, indicating company cares about customer satisfaction and reputation.
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Overall rating for Crawford Realty
Our expert take:
We strongly recommend considering Crawford Realty if you're looking for a full-service support discount real estate brokerage. It received excellent scores for customer satisfaction, pricing & savings, and sales performance.
CUSTOMER SCORE Crawford Realty's Customer Score is 5.0 out of 5.0 (Excellent), which is in the top 1% compared to 20 similar companies where it's available and top 1% nationwide. OVERALL RATING Lifetime average rating is 4.9, based on 45 reviews. 45 total reviews is an adequate sample size (our minimum reliability threshold is 20), suggesting the 4.9 average rating is a relatively reliable service quality indicator. RECENCY We consider this review data very fresh. 3 reviews (7% of all reviews) were posted in the past 6 months. The median review age is well below our "freshness" threshold of 12 months. COMPLAINTS Complaint rate is very low; only a small share of reviews (1–2 star) are complaints, well within our comfort thresholds. TREND The company's recent average rating (5) is nearly identical to its all-time average (4.9), showing stability over time. INTERPRETATION Some evidence supports consistently excellent customer experiences and outcomes. Confidence in this assessment is based on the available review data.
Crawford Realty has a 5.0 pricing and fees score. This reflects an exceptionally competitive price point and potential savings compared to similar discount brands.
| Fee type | Percent (no min) |
| Listing fee % | 1% |
| Sell and buy savings | None identified |
| Buyer rebate | None identified |
| Transaction coordination fee | None |
Crawford Realty has a 4.2 services and support score, which is solid relative to similar discount brokerages. It provides most of what we expect from a full-service brokerage — including a dedicated agent, in-person representation, MLS syndication, and pricing assistance.
| Dedicated agent | |
| In-person representation | |
| MLS listing & syndication | |
| CMA & pricing strategy | |
| Professional photography | |
| Offers & negotiating assistance | |
| Paperwork & contract support | |
| Closing support | |
| House showing coordination | |
| Yard sign | |
| Lockbox for door | |
| Digital marketing | |
| Social media advertising | |
| Virtual tours | |
| Drone photography | |
| Digital floorplans | |
| Staging assistance | |
| Print marketing | |
| Open house hosting | |
| Buyer showing attendance |
Crawford Realty has an excellent 4.8 track record score (top 20% compared to similar companies). We were able to verify activity dating back at least 14 years, which is about 6 years longer than the typical discount real estate broker. Crawford Realty has had inconsistent online activity over its lifespan. This may be due to limited or missing data, but we recommend doing your own background research and approaching with caution.
Crawford Realty vs. similar discount real estate brokerages
Customer reviews for Crawford Realty
Rating summary
| Rating | Total reviews | |
|---|---|---|
| Overall | 4.9 | 45 |
| Yelp | 5.0 | 11 |
| 4.9 | 34 |
Rating breakdown
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Methodology
Clever reviews and rates discount real estate brokers across the U.S. based on four key factors: customer experience, pricing, services, and track record.
Each company’s score reflects a combination of quantitative data (like review trends and pricing structure) and verified service information. We independently assess how well a company delivers value, support, and savings compared to other full-service brokerages in the same market.
Our scoring model weights each factor based on its importance:
- Customer Experience (35%) — Do past clients recommend the company? Are recent reviews positive and consistent?
- Pricing & Fees (30%) — How much does the service cost relative to other brokers? Are there rebates or discounts?
- Services & Support (20%) — Does the company offer the same level of service as a traditional agent? Any extras?
- Track Record (15%) — How long has the company been active, and how steady is their review activity over time?
We regularly update our data and rankings to reflect the most recent information, helping you find the best mix of support and savings for your needs.