We Buy Houses Richmond: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
We Buy Houses Richmond
We Buy Houses Richmond has a mixed overall score. It has positive customer ratings from a modest review record, along with strong business credentials.
Overall score
#25 of 60 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.7 (27 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2016
About
We Buy Houses Richmond is a cash home buyer around Richmond and Charlottesville, VA. It identifies as woman-owned and has been in business since 2016. Sellers can skip repairs and cleaning.
Read the full bioOffers & terms
- Buys:
- Single-family Any condition
- Terms:
- As-is Fast closing Flexible closing
- Situations:
- Divorce Relocation Downsizing Death in family
Score breakdown
Review explorer
Is We Buy Houses Richmond legit?
Yes — our research suggests We Buy Houses Richmond is a legitimate business. We found BBB accreditation, 27 third-party reviews and review activity within the past year.
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Company bio
We Buy Houses Richmond is a cash home buyer around Richmond and Charlottesville, VA. It identifies as woman-owned and has been in business since 2016. Scott Koehler is the company's president. You can sell without making repairs or cleaning up, and there are no fees or commissions. The company buys inherited homes, vacant properties, and fire-damaged houses. It provides a written, no-obligation offer and closes through a local title company on a date you choose.
Offers & terms
- Property type(s)
- Single-family
- Condition(s)
- Any condition
- Terms & perks
- As-is Fast closings Flexible closing
- Seller situations
Where they buy
Choose a market to compare cash home buyers near you.
Ownership
- Leadership
- Scott Koehler
- Based in
- Richmond, VA
- Founded
- 2016
- Ownership
- Woman-owned
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Central VA
Contact
- Website
- sellrvahouses.com
- Phone
- (804) 399-9337
- Contact address
- 8807 Sierra RdRichmond, VA 23229
Our ratings & analysis
Overall score
#25 of 60 similar
We Buy Houses Richmond has a solid overall score. It ranks 25th out of the 60 Virginia cash home buyers we’ve scored. Its customer ratings are positive overall, averaging 4.7 stars across 27 ratings. Its strong business credentials include BBB accreditation with an A+ rating. We have no reviews from the past 6 months, leaving less insight into current customer experience. That doesn’t establish that the company has stopped buying homes.
We Buy Houses Richmond vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 79 | 92 | 90 | 90 |
| Avg rating | ||||
| Recent activity | None | High | High | Medium |
| Founded | 2016 | 2002 | 2023 | 2006 |
| BBB status | Accredited, A+ | Accredited, A+ | Not accredited, F | Not accredited, A+ |
| Coverage | Regional | Local | Multi-state | Regional |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Top 50% in VA
We Buy Houses Richmond has a generally positive customer experience profile. Its lifetime feedback was mostly positive, backed by a moderate review record. The latest 12 months contained 2 5-star ratings. No new ratings appeared in the latest 6 months. Its Customer Experience score of 85/100 places it near the middle of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was mostly positive: 27 rated reviews averaged 4.7/5, with 24 five-star ratings and 1 one-star rating. Reviews dated back to 2016. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.13% adjustment to that signal. This added 0.02 score points before the depth deduction and confidence limit. The confidence limit also constrained the score.
Recent ratings. The latest 12 months contained 2 5-star ratings, through October 22, 2026. No ratings appeared over the latest 6 and 3 months.
Rating trends. Ratings improved. The 12-month average rose from 4.74 lifetime to 5.00 — up 0.26 stars, or 5.5%. The five-star share rose from 88.9% to 100.0%, up 11.1 percentage points. The recent sample contained just 2 five-star ratings. It was too small to establish a lasting improvement. The gap in new ratings prevented a more current trend assessment.
Common themes. Honesty and transparency led the feedback, appearing in 7 of 15 detailed customer reviews (47%), followed by knowledge and capability in 7 (47%) and a smooth process in 7 (47%). Reviews could mention multiple themes.
Review relevance. We classified 21 of 27 reviews (78%) as relevant to the home-selling experience. Another 1 concerned property buyers. The remaining 5 reviews had too little text to analyze. All 27 star ratings remained in the lifetime rating record.
Recent activity
Bottom 50% in VA
Company activity · As of October 22, 2026 — our latest collection date.
We Buy Houses Richmond has limited recent activity evidence. No new reviews appeared over the past 6 months, and we lack direct business-activity data, including purchase figures. Its Activity score of 52/100 ranks joint #342 of 456 comparable cash buyers serving multiple markets.
Recent review volume. The company received fewer reviews than similar companies across all 3 periods. We counted 2 reviews over 12 months, 0 over 6 months and 0 over 3 months. Similar companies had median counts of 5, 2, and 1, respectively.
Recent review pace. No new reviews appeared over the latest 6 months, so we leave its pace classification unassessed. Its 6- and 3-month rates were 0× its lifetime average pace, compared with 0.8× over 12 months. Recent rates averaged 0 reviews per month over 6 months, 0 over 3 months and 0.2 over 12 months, versus a lifetime average of 0.2. The record contains 27 reviews dating back to 2016.
Review freshness. The review record lacks recent feedback. Its latest review on file was April 18, 2026 — about 6 months old as of our last data refresh. No reviews appeared within the last 6 months, and the average review age was about 5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 50% in VA
We Buy Houses Richmond has a strong credibility profile (#21 of 60 in VA). We identified the company’s leadership, business structure, and buying model. BBB lists 2016 as the business-start year. We have 10 years of documented review history. The main limit on its score was moderate website depth and transparency. We found no specific legitimacy concerns or review-integrity red flags in the retained source material, so there were no deductions.
Verification. We identified Google and BBB profiles. The BBB records we reviewed list accreditation since 2017. They list an A+ rating. Its Google Business Profile was verified. We Buy Houses Richmond has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 55/100 for depth and transparency. It includes buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Scott Koehler as the company’s president. BBB lists the business as an LLC. Its website identifies it as a direct buyer. BBB lists We Buy Houses Richmond as an alternate business name.
Track record. BBB lists February 20, 2016 as its business-start date, February 20, 2016 as its incorporation date, and November 14, 2016 as its profile-opening date. Reviews on file date back to February 17, 2016. Reviews appear in 16 of the 129 months covered by our records. Review activity is intermittent.
Complaints and red flags. No specific legitimacy concerns or review-integrity red flags were identified in the retained source material.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile, BBB profile and BBB license or registration listing
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 27 accepted third-party reviews
- Established public history: Accepted review activity since 2016
- Recent activity: 2 reviews in the recorded 12-month window; latest 6 months before collection
Additional verification
- BBB status: Accredited, A+
- License or registration: Listed in the BBB profile; issuer: Real Estate Board. Current status not independently checked.
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: We Buy Houses Richmond
What reviewers say
Notable findings
- 7 of 15 analyzed reviews (47%) mention knowledgeable service, nearly 2x the typical rate for similar cash investors.
- 7 of 15 analyzed reviews (47%) mention honesty.
Reviews analyzed
27 public reviews
− 6 too short, irrelevant, or duplicate
− 6 relevant, but too general
15 detailed reviews with clear themes
Excluded: 1 outside the seller experience (e.g., home buyers); 5 with too little text to assess.
Review themes
Positive feedback
7 reviews praise honesty, transparency, or following through on promises.
7 reviews describe the team as knowledgeable, capable, or professional.
7 reviews describe the process as easy, smooth, or straightforward.
Next steps if you’re considering We Buy Houses Richmond
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
How Clever Offers works
Tell us about your home
Share your property details and timeline. We find cash investors and other sell-fast solutions that fit your needs.
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Compare multiple cash offers alongside options like 7 Day Sold. Your Cash Offer Advisor helps you understand pricing, timing, and terms.
Sell on your terms
Choose your best fit and close on your timeline — or decline the offers. Requesting offers is always free, with no obligation or pressure.
Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; complaint data up to date as of September 3, 2026.
- Google, profile information up to date as of September 21, 2026; review data partially collected on May 14, 2026; reviews checked for updates on October 22, 2026 (no new reviews).