Texas Best: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
Texas Best
Texas Best earns a strong overall score. Its excellent customer ratings and good business credentials are strengths.
Overall score
#4 of 34 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.9 (53 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2018
About
Texas Best is a cash home buyer operating in the Dallas–Fort Worth area. Chris Johnston and his son Christopher own it. Fort Worth sellers can stay up to 30 days rent-free after closing.
Read the full bioOffers & terms
- Buys:
- Single-family Any condition
- Terms:
- As-is 7-day closings Rent-backs Flexible closing
- Situations:
- Divorce Inheritance Foreclosure Tax delinquency
Score breakdown
Review explorer
Is Texas Best legit?
Yes — our research suggests Texas Best is a legitimate business. We found BBB accreditation, 53 third-party reviews and review activity within the past year.
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Company bio
Texas Best is a cash home buyer based in North Richland Hills and operating in the Dallas–Fort Worth area. Chris Johnston and his son, Christopher Johnston, own the business. It’s been in business since 2018. The company says Chris has more than 25 years of experience as a real estate broker.
For Fort Worth sales, sellers can receive payment for the house and remain in it for up to 30 days rent-free while planning their next move. That Fort Worth program also includes help finding a new home. The team evaluates the property and answers questions before providing a no-obligation offer. You choose the closing date, and the sale closes through a local title company.
Offers & terms
- Property type(s)
- Single-family
- Condition(s)
- Any condition
- Terms & perks
- As-is 7-day closings Rent-backs Flexible closing
- Seller situations
Where they buy
Choose a market to compare cash home buyers near you.
Ownership
- Owners
- Chris Johnston · Christopher Johnston · Christopher Johnston Sr.
- Based in
- North Richland Hills, TX
- Founded
- 2018
- Ownership
- Family-owned
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Dallas–Fort Worth
Contact
- Website
- texasbesthomebuyers.com
- Phone
- (817) 808-4911
- Contact address
- 9288 Huntington SquareNorth Richland Hills, TX 76182
Our ratings & analysis
Overall score
#4 of 34 similar
Texas Best has a strong overall score. It ranks 4th out of the 34 Dallas, Texas cash home buyers we’ve scored. It has excellent customer ratings, averaging 4.9 stars across 53 ratings. The newer ratings are all 5-star, though that recent sample is still small. Recent review activity is close to its lifetime average pace, with 6 reviews in the past 6 months. Its strong business credentials include BBB accreditation with an A+ rating.
Texas Best vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 89 | 92 | 92 | 91 |
| Avg rating | ||||
| Recent activity | Medium | Medium | High | High |
| Founded | 2018 | 2024 | 2010 | 2011 |
| BBB status | Accredited, A+ | Accredited, A | Not available in our data | Accredited, A+ |
| Coverage | Local | Local | Local | Regional |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Top 25% locally
Texas Best has a strong customer experience profile. Its lifetime feedback was overwhelmingly positive, backed by a moderate review record. In the latest 3 months, recent ratings improved slightly from an already strong lifetime average. Its Customer Experience score of 92/100 places it around the top 16% of comparable cash buyers serving a single market.
Lifetime ratings. Lifetime feedback was strongly positive: 53 rated reviews averaged 4.9/5, with 52 five-star ratings and 1 one-star rating. Reviews dated back to 2021. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.24% adjustment to that signal. This added 0.06 score points before the depth deduction and confidence limit.
Recent ratings. Recent feedback was uniformly positive. All 10 ratings over 12 months, 6 ratings over 6 months and 5 ratings over 3 months were five-star, through October 31, 2026.
Rating trends. Ratings improved slightly from an already strong lifetime average. The 3-month average rose from 4.92 lifetime to 5.00 — up 0.08 stars, or 1.5%. The five-star share rose from 98.1% to 100.0%, up 1.9 percentage points. This was a small numerical change across 5 recent ratings.
Common themes. A smooth process led the feedback, appearing in 24 of 41 detailed customer reviews (59%), followed by fair pricing in 19 (46%) and flexibility in 18 (44%). Other common themes included good communication in 17 (41%). Reviews could mention multiple themes.
Review relevance. We classified 47 of 53 reviews (89%) as relevant to the home-selling experience. Another 5 concerned property buyers and 1 concerned business partners. All 53 star ratings remained in the lifetime rating record.
Recent activity
Top 25% locally
Company activity · As of October 31, 2026 — our latest collection date.
Texas Best has recent review activity. Its recent review volume is higher than similar companies, and its 6-month review pace is stable, at 1.3× its lifetime average pace. We lack direct business-activity data, including purchase figures. Its Activity score of 80/100 places it around the top 20% of comparable cash buyers serving a single market.
Recent review volume. The company received more reviews than similar companies across all 3 periods. We counted 10 reviews over 12 months, 6 over 6 months and 5 over 3 months. Similar companies had median counts of 3, 1, and 0, respectively.
Recent review pace. Its 6-month review pace is stable, at 1.3× its lifetime average pace. Its latest 3-month pace was 2.2×, compared with 1.1× over 12 months. Recent rates averaged 1 review per month over 6 months, 1.7 over 3 months and 0.8 over 12 months, versus a lifetime average of 0.8. The record contains 53 reviews dating back to 2021. A few reviews can noticeably change the recent pace.
Review freshness. Its latest review on file was October 13, 2026 — less than 3 weeks old as of our last data refresh. 11% of all reviews appeared within the last 6 months, and the average review age was about 3.5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 25% locally
Texas Best has a very strong credibility profile. We identified the company’s leadership, business structure, and buying model. BBB lists 2018 as the business-start year. We have 5 years of documented review history. The main limit on its score was website depth and transparency. We found no specific legitimacy concerns or review-integrity red flags in the retained source material, so there were no deductions.
Verification. We identified Google and BBB profiles. The BBB records we reviewed list accreditation since 2021. They list an A+ rating. Its Google Business Profile was verified. Texas Best has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 85/100 for depth and transparency. It includes team information, buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Chris Johnston as owner and Christopher Johnston as owner. The BBB records we reviewed identify Chris Johnston as CEO/owner and Christopher Johnston Sr. as co-owner. BBB lists the business as an LLC. Its website identifies it as a direct buyer. BBB lists Metrotex Acquisitions LLC as an alternate business name. A seller describes choosing listing services rather than a cash offer.
Track record. BBB lists July 30, 2018 as its business-start date, July 30, 2018 as its incorporation date, and January 22, 2021 as its profile-opening date. Reviews on file date back to January 26, 2021. Reviews appear in 35 of the 70 months covered by our records.
Complaints and red flags. No specific legitimacy concerns or review-integrity red flags were identified in the retained source material.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile, BBB profile and BBB license or registration listing
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 53 accepted third-party reviews
- Established public history: Accepted review activity since 2021
- Recent activity: 10 reviews in the recorded 12-month window; latest less than a month before collection
Additional verification
- BBB status: Accredited, A+
- License or registration: Listed in the BBB profile; issuer: Texas Real Estate Commission. Current status not independently checked.
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: Texas Best
What reviewers say
Notable findings
- 19 of 41 analyzed reviews (46%) mention fair offers, nearly 2x the typical rate for similar cash investors.
- 18 of 41 analyzed reviews (44%) mention flexibility, about 2x the typical rate for similar cash investors.
- No recurring complaint pattern met our reporting threshold.
Reviews analyzed
53 public reviews
− 6 too short, irrelevant, or duplicate
− 6 relevant, but too general
41 detailed reviews with clear themes
Excluded: 6 outside the seller experience (e.g., home buyers, agent business relationships).
Review themes
Positive feedback
24 reviews describe the process as easy, smooth, or straightforward.
19 reviews say the offer or overall deal felt fair.
18 reviews mention flexibility around timing or seller needs.
17 reviews praise communication or being kept informed.
16 reviews mention respectful or compassionate treatment.
15 reviews praise honesty, transparency, or following through on promises.
Next steps if you’re considering Texas Best
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 3, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; review data partially collected on August 16, 2025; complaint data up to date as of September 3, 2026; reviews checked for updates on October 31, 2026.
- Google, profile information up to date as of October 19, 2026; review data partially collected on October 19, 2026; reviews checked for updates on October 19, 2026.