Solution HouseBuyers: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
Solution HouseBuyers
Solution HouseBuyers’ overall score is strong. Its excellent customer ratings and good business credentials are strengths.
Overall score
#28 of 180 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.9 (44 reviews)
- BBB status
- Accredited, A+
- Founded in
- 1998
About
Solution HouseBuyers buys homes in the San Antonio area, Bastrop, and Lockhart and identifies as family- and veteran-owned. It considers homes with little equity. Sellers can skip repairs and leave unwanted belongings.
Read the full bioOffers & terms
- Buys:
- Single-family Any condition
- Terms:
- As-is Covers closing costs 7-day closings Cleanout services
- Situations:
- Divorce Relocation Downsizing Health issues
Score breakdown
Review explorer
Is Solution HouseBuyers legit?
Yes — our research suggests Solution HouseBuyers is a legitimate business. We found BBB accreditation, 44 third-party reviews and review activity within the past year.
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Company bio
Solution HouseBuyers is a property investor based in Garden Ridge, Texas, buying in the San Antonio area and other communities including Bastrop and Lockhart. It identifies as family- and veteran-owned. Steve Carlson is president. The company buys homes directly to improve them, including properties with little or no equity.
Sellers can skip repairs and cleaning and leave unwanted belongings behind without paying company fees or commissions. The business also considers homes with fire damage, pest infestations, unfinished repairs, or problem tenants. Its team reviews property information before preparing a no-obligation offer. Once sellers accept, they choose their closing date. The company says it can close as quickly as a week after acceptance, depending on the seller’s needs and circumstances.
Offers & terms
- Property type(s)
- Single-family
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs 7-day closings Cleanout services Flexible closing
- Seller situations
Where they buy
Choose a market to compare cash home buyers near you.
Ownership
- Leadership
- Steve Carlson
- Based in
- Garden Ridge, TX
- Founded
- 1998
- Ownership
- Family-owned Family-run Veteran-owned
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Central TX
Contact
- Website
- solutionhousebuyers.com
- Phone
- (210) 791-7423
- Contact address
- 19315 FM 2252 # 305Garden Ridge, TX 78266
Our ratings & analysis
Overall score
#28 of 180 similar
Solution HouseBuyers has a strong overall score. It ranks 28th out of the 180 Texas cash home buyers we’ve scored. It has excellent customer ratings, averaging 4.9 stars across 44 ratings. The newer ratings are all 5-star, though that recent sample is still small. Recent review activity is 3.0x its lifetime pace, though that amounts to 5 reviews in the past 6 months. Its strong business credentials include BBB accreditation with an A+ rating.
Solution HouseBuyers vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 88 | 93 | 92 | 92 |
| Avg rating | ||||
| Recent activity | Medium | High | High | High |
| Founded | 1998 | 2021 | 2005 | 2009 |
| BBB status | Accredited, A+ | Accredited, A+ | Accredited, A+ | Accredited, A+ |
| Coverage | Regional | Local | Local | Local |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Top 50% in TX
Solution HouseBuyers has a strong customer experience profile. Its lifetime feedback was overwhelmingly positive, backed by a moderate review record. In the latest 6 months, recent feedback was stronger, though the small recent sample limited confidence. Its Customer Experience score of 91/100 places it around the top 25% of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was strongly positive: 44 rated reviews averaged 4.9/5, with 42 five-star ratings and 1 one-star rating. Reviews dated back to 2013. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.21% adjustment to that signal. This added 0.05 score points before the depth deduction and confidence limit.
Recent ratings. The latest 12 months contained 7 ratings averaging 5.0/5. The latest 6 months contained 5 ratings averaging 5.0/5. The latest 3 months contained 1 5-star rating, through October 31, 2026.
Rating trends. Ratings improved. The 6-month average rose from 4.89 lifetime to 5.00 — up 0.11 stars, or 2.3%. The five-star share rose from 95.5% to 100.0%, up 4.5 percentage points. The improvement covered only 5 recent ratings, limiting confidence in a lasting change.
Common themes. A smooth process led the feedback, appearing in 22 of 29 detailed customer reviews (76%), followed by good communication in 13 (45%) and fast closings in 11 (38%). Other common themes included knowledge and capability in 8 (28%). Reviews could mention multiple themes.
Review relevance. We classified 32 of 44 reviews (73%) as relevant to the home-selling experience. Another 3 concerned business partners, 1 concerned another business and 1 concerned property buyers. The remaining 7 reviews had too little text to analyze. All 44 star ratings remained in the lifetime rating record.
Recent activity
Top 50% in TX
Company activity · As of October 31, 2026 — our latest collection date.
Solution HouseBuyers has recent review activity. Its 6-month review pace is accelerating, at 3.0× its lifetime average pace. Its 6-month review volume is higher than similar companies. The company received fewer reviews in the latest 3 months — 1 review versus 4 reviews in the preceding 3 months. We lack direct business-activity data, including purchase figures. Its Activity score of 77/100 places it around the top 35% of comparable cash buyers serving multiple markets.
Recent review volume. 12-month and 6-month counts are higher than the median for similar companies; 3-month counts are equal to the median for similar companies. We counted 7 reviews over 12 months, 5 over 6 months and 1 over 3 months. Similar companies had median counts of 5, 2, and 1, respectively.
Recent review pace. Its 6-month review pace is accelerating, at 3.0× its lifetime average pace. Its latest 3-month pace was 1.2×, compared with 2.1× over 12 months. Recent rates averaged 0.8 reviews per month over 6 months, 0.3 over 3 months and 0.6 over 12 months, versus a lifetime average of 0.3. The record contains 44 reviews dating back to 2013. A few reviews can noticeably change the recent pace.
Review freshness. Its latest review on file was August 1, 2026 — about 3 months old as of our last data refresh. 11% of all reviews appeared within the last 6 months, and the average review age was about 4 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 5% in TX
Solution HouseBuyers has a very strong credibility profile (#9 of 180 in TX). We identified the company’s leadership, business structure, and buying model, supported by a broad online presence. The company reports operating since 1998 on its website. We have 13 years of documented review history. The main limit on its score was website depth and transparency. We identified 1 relevant complaint, but it did not result in a deduction.
Verification. We identified Google, BBB, Facebook, and Yelp profiles. The BBB records we reviewed list accreditation since 2015. They list an A+ rating. Its Google Business Profile was verified. Solution HouseBuyers has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 80/100 for depth and transparency. It includes team information, buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Steve Carlson as the company’s president. BBB lists the business as a corporation. The business information we reviewed identifies it as a direct buyer. No related businesses or DBAs were identified.
Track record. Solution HouseBuyers reports operating since 1998 on its website. BBB lists July 12, 1999 as its business-start date, July 12, 1999 as its incorporation date, and May 14, 2015 as its profile-opening date. The reported start dates differ across sources. We did not treat that discrepancy as a red flag. Reviews on file date back to August 6, 2013. Reviews appear in 31 of the 159 months covered by our records. Review activity is intermittent.
Complaints and red flags. We identified 1 relevant complaint. An heir alleges promised payment after transferring an inherited home never arrived. The company cites signed terms paying the bank and HOA; the seller disputes that account. A duplicate copy does not identify who wrote each message; payment terms remain unverified.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile and BBB profile
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 44 accepted third-party reviews
- Established public history: Accepted review activity since 2013
- Recent activity: 7 reviews in the recorded 12-month window; latest 2 months before collection
Additional verification
- BBB status: Accredited, A+
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: Solution HouseBuyers
What reviewers say
Notable findings
- 6 of 29 analyzed reviews (21%) mention repeat business, about 1.6x the typical rate for similar cash investors.
- 22 of 29 analyzed reviews (76%) mention smooth process.
- No recurring complaint pattern met our reporting threshold.
Reviews analyzed
44 public reviews
− 12 too short, irrelevant, or duplicate
− 3 relevant, but too general
29 detailed reviews with clear themes
Excluded: 5 outside the seller experience (e.g., business partners, home buyers); 7 with too little text to assess.
Review themes
Positive feedback
22 reviews describe the process as easy, smooth, or straightforward.
13 reviews praise communication or being kept informed.
11 reviews mention a fast or on-schedule closing.
8 reviews describe the team as knowledgeable, capable, or professional.
6 reviews mention repeat business or working with the company again.
6 reviews mention respectful or compassionate treatment.
Next steps if you’re considering Solution HouseBuyers
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 3, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; review data up to date as of September 3, 2026; complaint data up to date as of September 3, 2026; reviews checked for updates on October 31, 2026.
- Google, profile information up to date as of October 19, 2026; review data partially collected on August 17, 2026; reviews checked for updates on October 19, 2026 (no new reviews).