Tri-Cities House Buyer: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
Tri-Cities House Buyer
Tri-Cities House Buyer earns a mixed overall score. It has positive customer ratings from a small review record, along with strong business credentials.
Overall score
#14 of 22 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.8 (14 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2017
About
Tri-Cities House Buyer is a Kennewick cash property buyer in parts of Washington. Cary Cole owns the company. It's been in business since 2017 and identifies as family-owned.
Read the full bioOffers & terms
- Buys:
- Single-family Multifamily Any condition
- Terms:
- As-is 2-day closings Flexible closing
- Situations:
- Divorce Relocation Downsizing Inheritance
Score breakdown
Review explorer
Is Tri-Cities House Buyer legit?
Yes — our research suggests Tri-Cities House Buyer is a legitimate business. We found BBB accreditation, 14 third-party reviews and review activity within the past year.
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About Tri-Cities House Buyer
Company bio
Tri-Cities House Buyer is a cash property buyer based in Kennewick, Washington, buying around Kennewick, Walla Walla, and nearby communities. Cary Cole owns the company. It's been in business since 2017 and identifies as family-owned. Cole says he's lived in the Tri-Cities for almost twenty years and works directly with sellers.
For Tri-Cities properties, the team arranges a visit to discuss the seller's circumstances and answer questions. Sellers can skip repairs and cleaning out the house and pay no company fees. There's no obligation to accept an offer. A title company handles the paperwork and closing, on a date convenient for the seller.
Offers & terms
- Property type(s)
- Single-family Multifamily
- Condition(s)
- Any condition
- Terms & perks
- As-is 2-day closings Flexible closing
- Seller situations
Where they buy
Choose a market to compare cash home buyers near you.
Ownership
- Owner
- Cary Cole
- Based in
- Kennewick, WA
- Founded
- 2017
- Ownership
- Family-owned
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Southeast WA
Contact
- Website
- tricitieshousebuyer.com
- Phone
- (509) 542-7917
- Contact address
- 525 S Auburn St Suite 6645Kennewick, WA 99336
Our ratings & analysis
Overall score
#14 of 22 similar
Tri-Cities House Buyer has a solid overall score. Its lifetime average is 4.8 stars across only 14 ratings. There isn’t enough feedback to assess how consistently the company performs. Its strong business credentials include BBB accreditation with an A+ rating. Recent review activity is limited, with only 2 reviews in the past 6 months. That’s too little feedback to establish a recent rating trend.
Tri-Cities House Buyer vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 76 | 85 | 85 | 85 |
| Avg rating | ||||
| Recent activity | Low | Medium | Medium | Low |
| Founded | 2017 | — | 2018 | 2018 |
| BBB status | Accredited, A+ | Not available in our data | Accredited, A+ | Accredited, A+ |
| Coverage | Regional | Multi-state | Multi-state | Statewide |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Bottom 50% in WA
Tri-Cities House Buyer has a generally positive customer experience profile. Most lifetime ratings were five-star, while 1 low rating reduced the lifetime average. The latest 3 months contained 1 5-star rating — just 1 rating, too few to establish a sustained trend. Its Customer Experience score of 75/100 places it below the middle of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was mostly positive: 14 rated reviews averaged 4.8/5, with 13 five-star ratings and 1 one- or two-star rating (7%). Reviews dated back to 2017. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.07% adjustment to that signal. This added 0.01 score points before the depth deduction and confidence limit. The confidence limit also constrained the score.
Recent ratings. The latest 12 months contained 3 5-star ratings. The latest 6 months contained 2 5-star ratings. The latest 3 months contained 1 5-star rating, through October 19, 2026.
Rating trends. Ratings improved. The 3-month average rose from 4.79 lifetime to 5.00 — up 0.21 stars, or 4.5%. The five-star share rose from 92.9% to 100.0%, up 7.1 percentage points. The recent sample contained just 1 five-star rating. It was too small to establish a lasting improvement.
Common themes. A smooth process led the feedback, appearing in 8 of 12 detailed customer reviews (67%), followed by fair pricing in 7 (58%) and fast closings in 7 (58%). Other common themes included honesty and transparency in 5 (42%). Reviews could mention multiple themes.
Review relevance. We classified 13 of 14 reviews (93%) as relevant to the home-selling experience. The remaining 1 review had too little text to analyze. All 14 star ratings remained in the lifetime rating record.
Recent activity
Bottom 50% in WA
Company activity · As of October 19, 2026 — our latest collection date.
Tri-Cities House Buyer has recent review activity. Its small review record limits how confidently we can assess its pace. It received 2 reviews over the past 6 months, matching the median for similar companies. We lack direct business-activity data, including purchase figures. Its Activity score of 67/100 places it around the top 50% of comparable cash buyers serving multiple markets.
Recent review volume. 6-month and 3-month counts are equal to the median for similar companies; 12-month counts are lower than the median for similar companies. We counted 3 reviews over 12 months, 2 over 6 months and 1 over 3 months. Similar companies had median counts of 5, 2, and 1, respectively.
Recent review pace. Its recent review rate is above its lifetime average, but the record is too small for a formal pace classification. Its 6-month rate was 2.6× its lifetime average pace, compared with 2.6× over 3 months and 2× over 12 months. Recent rates averaged 0.3 reviews per month over 6 months, 0.3 over 3 months and 0.3 over 12 months, versus a lifetime average of 0.1. The record contains 14 reviews dating back to 2017. This is below the 20-review minimum for classifying pace.
Review freshness. Its latest review on file was September 22, 2026 — less than 4 weeks old as of our last data refresh. 14% of all reviews appeared within the last 6 months, and the average review age was about 6 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 50% in WA
Tri-Cities House Buyer has a very strong credibility profile (#6 of 23 in WA). We identified the company’s leadership, business structure, and buying model, supported by a broad online presence. BBB lists 2017 as the business-start year. We have 9 years of documented review history. The main limit on its score was website depth and transparency. We found no specific legitimacy concerns or review-integrity red flags in the retained source material, so there were no deductions.
Verification. We identified Google, BBB, and Yelp profiles. The BBB records we reviewed list accreditation since 2018. They list an A+ rating. Its Google Business Profile was verified. Tri-Cities House Buyer has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 85/100 for depth and transparency. It includes team information, buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Cary Cole as the company’s owner. BBB lists the business as an LLC. Its website identifies it as a direct buyer. No related businesses or DBAs were identified.
Track record. BBB lists July 25, 2017 as its business-start date, July 25, 2017 as its incorporation date, and January 18, 2018 as its profile-opening date. Reviews on file date back to August 22, 2017. Reviews appear in 13 of the 111 months covered by our records. Review activity is intermittent.
Complaints and red flags. No specific legitimacy concerns or review-integrity red flags were identified in the retained source material.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile, BBB profile and BBB license or registration listing
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 14 accepted third-party reviews
- Established public history: Accepted review activity since 2017
- Recent activity: 3 reviews in the recorded 12-month window; latest less than a month before collection
Additional verification
- BBB status: Accredited, A+
- License or registration: Listed in the BBB profile; issuer: Washington Secretary of State. Current status not independently checked.
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: Tri-Cities House Buyer
What reviewers say
Notable findings
- 7 of 12 analyzed reviews (58%) mention fast closing, about 1.6x the typical rate for similar cash investors.
- 7 of 12 analyzed reviews (58%) mention fair offers, about 2.3x the typical rate for similar cash investors.
Reviews analyzed
14 public reviews
− 1 too short, irrelevant, or duplicate
− 1 relevant, but too general
12 detailed reviews with clear themes
Excluded: 1 with too little text to assess.
Review themes
Positive feedback
8 reviews describe the process as easy, smooth, or straightforward.
7 reviews mention a fast or on-schedule closing.
7 reviews say the offer or overall deal felt fair.
5 reviews praise honesty, transparency, or following through on promises.
Next steps if you’re considering Tri-Cities House Buyer
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; complaint data up to date as of September 3, 2026.
- Google, profile information up to date as of October 19, 2026; review data partially collected on October 19, 2026; reviews checked for updates on October 19, 2026.