The Pro Home Buyers: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
The Pro Home Buyers
The Pro Home Buyers’ overall score is very low. Poor ratings dominate its customer record, despite solid business credentials.
Overall score
#81 of 81 similar
At a glance
- Avg rating
- 2.8 (36 reviews)
- BBB status
- Not accredited, A+
- Founded in
- 2018
About
The Pro Home Buyers buys houses in any condition around Fayetteville, NC. It reports purchasing at least 3,000 homes. Sellers can skip repairs and pay no fees, commissions, or closing costs.
Read the full bioOffers & terms
- Buys:
- Single-family Any condition
- Terms:
- As-is Covers closing costs Fast closing Rent-backs
- Situations:
- Foreclosure
Score breakdown
Review explorer
Is The Pro Home Buyers legit?
Concerns found. Our review of The Pro Home Buyers identified low third-party review ratings. These findings don’t necessarily mean the company is fraudulent or illegitimate, but we recommend checking this issue before moving forward.
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About The Pro Home Buyers
Company bio
The Pro Home Buyers is a cash property buyer around Fayetteville, NC. The business reports purchasing at least 3,000 houses and buying more than 100 properties a year. It buys homes in any condition, so you can sell without making repairs. You pay no fees or commissions, and the company pays all closing costs. If you need more time to move, it says you can stay in the home for a while after selling while you find another house.
Offers & terms
- Property type(s)
- Single-family
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs Fast closings Rent-backs
- Seller situations
Ownership
- Leadership
- Darrin Collins
- Founded
- 2018
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Fayetteville
Contact
- Website
- theprohomebuyers.com
- Phone
- (910) 302-7438
- Contact address
- 220 N McPherson Church Rd STE A, Fayetteville, NC 28303
Our ratings & analysis
Overall score
#81 of 81 similar
The Pro Home Buyers has a very low overall score, driven by poor customer ratings. Its lifetime average is 2.8 stars across 36 ratings, so the weakness goes beyond a few recent reviews. We have no reviews from the past 6 months, leaving less insight into current customer experience. That doesn’t establish that the company has stopped buying homes. Its solid business credentials include an A+ BBB rating. It ranks 81st out of the 81 North Carolina cash home buyers we’ve scored.
The Pro Home Buyers vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 20 | 91 | 90 | 86 |
| Avg rating | ||||
| Recent activity | None | High | Medium | High |
| Founded | 2018 | 2018 | 2015 | 2018 |
| BBB status | Not accredited, A+ | Accredited, A+ | Accredited, A+ | Accredited, A+ |
| Coverage | Local | Regional | Statewide | Multi-state |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Bottom 50% in NC
The Pro Home Buyers has a weak customer experience profile, based on the available review data. More than half of its lifetime ratings were one-star. No new ratings were available in the latest 6 months to assess current experiences. Its Customer Experience score of 0/100 places it in the bottom 1% of comparable cash buyers serving a single market.
Lifetime ratings. Lifetime feedback was poor: 36 rated reviews averaged 2.8/5, with 20 one-star ratings (56%) and 16 five-star ratings. Reviews dated back to 2020. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.17% adjustment to that signal. This subtracted 0.12 score points before the depth deduction and confidence limit.
Recent ratings. No new ratings appeared over the latest 12, 6 or 3 months, through October 22, 2026. There was no recent rating evidence to assess.
Rating trends. We did not have enough comparable lifetime and recent rating data to assess a trend.
Common themes. A smooth process led the feedback, appearing in 9 of 10 detailed customer reviews (90%). Reviews could mention multiple themes.
Review relevance. We classified 14 of 36 reviews (39%) as relevant to the home-selling experience. Another 15 concerned neighbors and 1 concerned property buyers. The remaining 6 reviews had too little text to analyze. All 36 star ratings remained in the lifetime rating record.
Recent activity
Bottom 50% in NC
Company activity · As of October 22, 2026 — our latest collection date.
The Pro Home Buyers has limited recent activity evidence. No new reviews appeared over the past 6 months, and we lack direct business-activity data, including purchase figures. Its Activity score of 51/100 ranks joint #564 of 757 comparable cash buyers serving a single market.
Recent review volume. The recent review record is quiet, with no new reviews over the latest 6 months. We counted 0 reviews over 12 months, 0 over 6 months and 0 over 3 months. Similar companies had median counts of 3, 1, and 0, respectively.
Recent review pace. No new reviews appeared over the latest 6 months, so we leave its pace classification unassessed. Its 6- and 3-month rates were 0× its lifetime average pace, compared with 0× over 12 months. Recent rates averaged 0 reviews per month over 6 months, 0 over 3 months and 0 over 12 months, versus a lifetime average of 0.4. The record contains 36 reviews dating back to 2020.
Review freshness. The review record lacks recent feedback. Its latest review on file was July 10, 2024 — more than 2 years old as of our last data refresh. No reviews appeared within the last 6 months, and the average review age was about 5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Bottom 50% in NC
The Pro Home Buyers has a strong credibility profile. We identified the company’s leadership, business structure, and buying model. BBB lists 2018 as the business-start year. We have 6 years of documented review history. The main limit on its score was moderate website depth and transparency. We found no specific legitimacy concerns or review-integrity red flags in the retained source material, so there were no deductions.
Verification. We identified Google and BBB profiles. The BBB records we reviewed list the profile as not accredited. They list an A+ rating. A malformed additional BBB record was excluded; the retained Pro Home Buyers listing remains available. Its Google Business Profile was verified. The Pro Home Buyers has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 55/100 for depth and transparency. It includes buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Darrin Collins as the company’s president. BBB lists the business as an LLC. Its website identifies it as a direct buyer. BBB lists The Pro Home Buyers LLC as an alternate business name. A retained seller review describes accepting an offer to take over the existing mortgage balance.
Track record. BBB lists January 1, 2018 as its business-start date, March 6, 2024 as its incorporation date, and June 26, 2018 as its profile-opening date. Reviews on file date back to February 14, 2020. Reviews appear in 21 of the 81 months covered by our records. Review activity is intermittent.
Complaints and red flags. No specific legitimacy concerns or review-integrity red flags were identified in the retained source material.
Verification checklist
4 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile and BBB profile
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 36 accepted third-party reviews
- Established public history: Accepted review activity since 2020
- Recent activity: Latest recorded review: about 2 years before collection
Additional verification
- BBB status: A+
Concerns found
- Customer record: 2.8 stars across 36 rated reviews
Review the concerns above, verify the company’s identity and proof of funds, and read the offer and purchase agreement carefully before signing.
Review explorer: The Pro Home Buyers
What reviewers say
Notable findings
- Positive theme: smooth process (9 reviews).
- No negative themes met our reporting thresholds within the detailed reviews analyzed.
Reviews analyzed
36 public reviews
− 22 too short, irrelevant, or duplicate
− 4 relevant, but too general
10 detailed reviews with clear themes
Excluded: 16 outside the seller experience (e.g., neighbors or third parties, home buyers); 6 with too little text to assess.
Review themes
A review can mention several themes or include both praise and criticism; the counts should not be added together.
Positive feedback
9 of 10 detailed reviews (90%) praise how easily the sale’s steps and coordination were handled.
Next steps if you’re considering The Pro Home Buyers
The available evidence warrants extra care. Before you sign anything, verify the buyer, the funding, and every material term in writing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
How Clever Offers works
Tell us about your home
Share your property details and timeline. We find cash investors and other sell-fast solutions that fit your needs.
Compare your offers
Compare multiple cash offers alongside options like 7 Day Sold. Your Cash Offer Advisor helps you understand pricing, timing, and terms.
Sell on your terms
Choose your best fit and close on your timeline — or decline the offers. Requesting offers is always free, with no obligation or pressure.
Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; complaint data up to date as of September 3, 2026.
- Google, profile information up to date as of September 21, 2026; reviews checked for updates on October 22, 2026 (no new reviews).