Pro Source Home Buyers: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
Pro Source Home Buyers
Pro Source Home Buyers earns a strong overall score. It has a deep record of positive reviews and solid business credentials, but recent ratings have slipped.
Overall score
#19 of 47 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.6 (488 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2013
About
Pro Source Home Buyers is a cash buyer around Knoxville and Chattanooga, TN. It’s been in business since 2013. Sellers can skip repairs and cleaning and leave unwanted belongings behind.
Read the full bioOffers & terms
- Buys:
- Single-family Multifamily Any condition
- Terms:
- As-is Covers closing costs 3-day closings Cleanout services
- Situations:
- Divorce Relocation Downsizing Health issues
Score breakdown
Review explorer
Is Pro Source Home Buyers legit?
Yes — our research suggests Pro Source Home Buyers is a legitimate business. We found BBB accreditation, 488 third-party reviews and review activity within the past year.
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Company bio
Pro Source Home Buyers is a cash property buyer active around Knoxville and Chattanooga, TN. It’s been in business since 2013. Pat Martin founded and owns the business. The company reports buying more than 1,000 homes overall and credits its contractor and supplier relationships with keeping renovation costs down.
Sellers can skip repairs and cleaning and leave unwanted belongings behind. There are no commissions, hidden fees, or closing costs. The team visits the property and explains its offer. If you accept, you choose the closing date, and a title company handles closing. In Chattanooga, it also buys occupied or vacant single-family and multifamily rentals.
Offers & terms
- Property type(s)
- Single-family Multifamily
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs 3-day closings Cleanout services Flexible closing
- Seller situations
Ownership
- Owner
- Pat Martin
- Leadership
- Patrick Martin
- Based in
- Knoxville, TN
- Founded
- 2013
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Select TN markets
Contact
- Website
- prosourcehomebuyers.com
- Phone
- (865) 268-4537
- Contact address
- 11002 Kingston Pike Suite 203Knoxville, TN 37934
Our ratings & analysis
Overall score
#19 of 47 similar
Pro Source Home Buyers has a strong overall score, though recent customer ratings have slipped. It ranks 19th out of the 47 Tennessee cash home buyers we’ve scored. Its average over the past 6 months is 4.2 stars across 31 ratings, compared with 4.6 lifetime. Recent review activity is close to its lifetime average pace. Its solid business credentials include BBB accreditation with an A+ rating.
Pro Source Home Buyers vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 84 | 91 | 89 | 88 |
| Avg rating | ||||
| Recent activity | High | Medium | Medium | Medium |
| Founded | 2013 | 2017 | 2022 | 2016 |
| BBB status | Accredited, A+ | Accredited, A+ | Not accredited, A+ | Accredited, A+ |
| Coverage | Regional | Local | Regional | Regional |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Bottom 50% in TN
Pro Source Home Buyers has a generally positive customer experience profile. Its large review record was mostly positive, but low ratings reduced the lifetime average. In the latest 3 months, recent feedback was weaker, with a higher share of low ratings in the newest period. Its Customer Experience score of 84/100 places it near the middle of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was mostly positive: 488 rated reviews averaged 4.6/5, with 431 five-star ratings and 38 one- or two-star ratings (8%). Reviews dated back to 2018. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 1.48% adjustment to that signal. This added 0.19 score points before the depth deduction and confidence limit.
Recent ratings. Recent feedback was more mixed. Ratings averaged 4.6 across 119 reviews over 12 months, 4.2 across 31 reviews over 6 months and 4.3 across 18 reviews over 3 months, through October 21, 2026.
Rating trends. The 3-month average fell from 4.65 lifetime to 4.33 — down 0.31 stars, or 6.8%. The one-star share rose from 7.2% to 16.7%, up 9.5 percentage points. The comparison covered only 18 recent ratings, limiting confidence in a continuing trend.
Common themes. A smooth process led the feedback, appearing in 167 of 292 detailed customer reviews (57%), followed by compassionate treatment in 89 (30%) and good communication in 87 (30%). Negative themes included concerns about misleading information in 14 (5%) and commitments not being honored in 12 (4%). Reviews could mention multiple themes.
Review relevance. We classified 359 of 488 reviews (74%) as relevant to the home-selling experience. Another 36 concerned property buyers, business partners, initial contacts without reported outcomes, neighbors, another business and other products or services. We excluded 4 duplicate entries and 89 reviews with too little text from sentiment analysis. All 488 star ratings remained in the lifetime rating record.
Recent activity
Top 5% in TN
Company activity · As of October 21, 2026 — our latest collection date.
Pro Source Home Buyers has recent review activity. Its recent review volume is higher than similar companies, and its 6-month review pace is stable, at 1.1× its lifetime average pace. We lack direct business-activity data, including purchase figures. Its Activity score of 88/100 places it around the top 5% of comparable cash buyers serving multiple markets.
Recent review volume. The company received more reviews than similar companies across all 3 periods. We counted 119 reviews over 12 months, 31 over 6 months and 18 over 3 months. Similar companies had median counts of 5, 2, and 1, respectively.
Recent review pace. Its 6-month review pace is stable, at 1.1× its lifetime average pace. Its latest 3-month pace was 1.3×, compared with 2.1× over 12 months. Recent rates averaged 5.2 reviews per month over 6 months, 6 over 3 months and 9.9 over 12 months, versus a lifetime average of 4.7. The record contains 488 reviews dating back to 2018. This gives the recent comparisons a substantial historical basis.
Review freshness. Its latest review on file was October 20, 2026 — less than 1 week old as of our last data refresh. 6% of all reviews appeared within the last 6 months, and the average review age was about 2.5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Bottom 50% in TN
Pro Source Home Buyers has an established credibility profile (#39 of 48 in TN). We identified the company’s leadership, business structure, and buying model. BBB lists 2013 as the business-start year. We have 8 years of documented review history. The main limit on its score was moderate website depth and transparency. Relevant complaints resulted in a 10-point deduction.
Verification. We identified Google and BBB profiles. The BBB records we reviewed list accreditation since 2017. They list an A+ rating. Its Google Business Profile was verified. Pro Source Home Buyers has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 55/100 for depth and transparency. It includes team information and buying and service information.
Business details. We identified Pat Martin as the company’s owner, founder, and president. The BBB records we reviewed identify Patrick Martin as president. BBB lists the business as an LLC. Its website identifies it as a direct buyer. BBB lists GDP Properties LLC as an alternate business name.
Track record. BBB lists February 10, 2013 as its business-start date, February 10, 2013 as its incorporation date, and April 28, 2017 as its profile-opening date. Reviews on file date back to April 6, 2018. Reviews appear in 79 of the 103 months covered by our records. The longest period without a recorded review was 7 months.
Complaints and red flags. We identified 9 relevant complaints. Sellers describe repeated reductions after agreed prices, disputed fees and occupancy terms, and mortgages remaining in their names. The seller reports that the original loan was refinanced in May 2019. Contracts, payoff records and amendments were unavailable; the allegations remain unverified.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile and BBB profile
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 488 accepted third-party reviews
- Established public history: Accepted review activity since 2018
- Recent activity: 119 reviews in the recorded 12-month window; latest less than a month before collection
Additional verification
- BBB status: Accredited, A+
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: Pro Source Home Buyers
What reviewers say
Notable findings
- 167 of 292 analyzed reviews (57%) mention smooth process.
- No recurring complaint pattern met our reporting threshold.
Reviews analyzed
488 public reviews
− 129 too short, irrelevant, or duplicate
− 67 relevant, but too general
292 detailed reviews with clear themes
Excluded: 36 outside the seller experience (e.g., home buyers, business partners); 89 with too little text to assess; 4 duplicates.
Review themes
Positive feedback
167 reviews describe the process as easy, smooth, or straightforward.
89 reviews mention respectful or compassionate treatment.
87 reviews praise communication or being kept informed.
77 reviews mention a fast or on-schedule closing.
68 reviews praise honesty, transparency, or following through on promises.
50 reviews say the offer or overall deal felt fair.
Next steps if you’re considering Pro Source Home Buyers
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
How Clever Offers works
Tell us about your home
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Sell on your terms
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of October 18, 2026; review data up to date as of October 18, 2026; complaint data up to date as of October 18, 2026; reviews checked for updates on October 18, 2026.
- Google, profile information up to date as of October 21, 2026; review data partially collected on October 21, 2026; reviews checked for updates on October 21, 2026.