Nexus Homebuyers: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
Nexus Homebuyers
Nexus Homebuyers earns a mixed overall score. It has positive customer ratings and strong business credentials, but recent review activity is limited.
Overall score
#33 of 47 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.6 (41 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2015
About
Nexus Homebuyers buys houses for cash in parts of Tennessee, including Knoxville, Nashville, and Chattanooga. It identifies as locally owned and renovates and resells homes. Remote closing is available.
Read the full bioOffers & terms
- Buys:
- Single-family Any condition
- Terms:
- As-is Covers closing costs 14-day closings Flexible closing
- Situations:
- Divorce Relocation Downsizing Inheritance
Score breakdown
Review explorer
Is Nexus Homebuyers legit?
Evidence supports a business presence. Nexus Homebuyers appears to be a legitimate, established business based on the verification checks we could complete. However, we found limited recent third-party activity, so we can’t confirm how active the company is right now.
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Company bio
Nexus Homebuyers is a property investor buying homes for cash in parts of Tennessee, including Knoxville, Nashville, and Chattanooga. Matt Bigach and Zach Tetley are its cofounders. The business identifies as locally owned and renovates homes it buys before reselling them.
You can skip repairs and cleaning, pay no company fees or commissions, and choose your closing date. Final paperwork can be signed locally or remotely through a title company. It can also buy rental properties with tenants and existing leases in place. Closing-cost help is available in some situations, but sellers remain responsible for HOA transfer fees, taxes, outstanding liens, and judgments.
Offers & terms
- Property type(s)
- Single-family
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs 14-day closings Flexible closing
- Seller situations
Where they buy
Choose a market to compare cash home buyers near you.
Ownership
- Founders
- Matt Bigach · Zach Tetley
- Based in
- Knoxville, TN
- Founded
- 2015
- Ownership
- Locally owned
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Select TN markets
Contact
- Website
- nexushomebuyers.com
- Phone
- (865) 999-0025
- Contact address
- 1400 N 6th AveKnoxville, TN 37917
Our ratings & analysis
Overall score
#33 of 47 similar
Nexus Homebuyers has a solid overall score. Its customer ratings are positive overall, averaging 4.6 stars across 41 ratings. Its strong business credentials include BBB accreditation with an A+ rating. We have no reviews from the past 6 months, leaving less insight into current customer experience. That doesn’t establish that the company has stopped buying homes. It ranks 33rd out of the 47 Tennessee cash home buyers we’ve scored.
Nexus Homebuyers vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 77 | 91 | 89 | 89 |
| Avg rating | ||||
| Recent activity | None | Medium | High | Medium |
| Founded | 2015 | 2017 | 2019 | 2022 |
| BBB status | Accredited, A+ | Accredited, A+ | Accredited, A+ | Not accredited, A+ |
| Coverage | Regional | Local | Regional | Regional |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Bottom 50% in TN
Nexus Homebuyers has a generally positive customer experience profile. Its lifetime feedback was mostly positive, backed by a moderate review record. No new ratings were available in the latest 6 months to assess current experiences. Its Customer Experience score of 81/100 places it near the middle of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was mostly positive: 41 rated reviews averaged 4.6/5, with 37 five-star ratings and 4 one-star ratings. Reviews dated back to 2017. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.19% adjustment to that signal. This added 0.02 score points before the depth deduction and confidence limit.
Recent ratings. No new ratings appeared over the latest 12, 6 or 3 months, through October 31, 2026. There was no recent rating evidence to assess.
Rating trends. We did not have enough comparable lifetime and recent rating data to assess a trend.
Common themes. A smooth process led the feedback, appearing in 19 of 28 detailed customer reviews (68%), followed by good communication in 12 (43%) and honesty and transparency in 12 (43%). Other common themes included fast closings in 11 (39%). Reviews could mention multiple themes.
Review relevance. We classified 32 of 41 reviews (78%) as relevant to the home-selling experience. Another 5 concerned business partners, initial contacts without reported outcomes, neighbors, other products or services and property buyers. We excluded 1 duplicate entry and 3 reviews with too little text from sentiment analysis. All 41 star ratings remained in the lifetime rating record.
Recent activity
Bottom 50% in TN
Company activity · As of October 31, 2026 — our latest collection date.
Nexus Homebuyers has limited recent activity evidence. No new reviews appeared over the past 6 months, and we lack direct business-activity data, including purchase figures. Its Activity score of 52/100 ranks #346 of 456 comparable cash buyers serving multiple markets.
Recent review volume. The company received fewer reviews than similar companies across all 3 periods. We counted 0 reviews over 12 months, 0 over 6 months and 0 over 3 months. Similar companies had median counts of 5, 2, and 1, respectively.
Recent review pace. No new reviews appeared over the latest 6 months, so we leave its pace classification unassessed. Its 6- and 3-month rates were 0× its lifetime average pace, compared with 0× over 12 months. Recent rates averaged 0 reviews per month over 6 months, 0 over 3 months and 0 over 12 months, versus a lifetime average of 0.4. The record contains 41 reviews dating back to 2017.
Review freshness. The review record lacks recent feedback. Its latest review on file was September 13, 2025 — more than 1 year old as of our last data refresh. No reviews appeared within the last 6 months, and the average review age was about 3.5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 25% in TN
Nexus Homebuyers has a very strong credibility profile (#5 of 48 in TN). We identified the company’s leadership, business structure, and buying model, supported by a broad online presence. BBB lists 2015 as the business-start year. A separate retained website company-start claim gives 2017. We have 9 years of documented review history. We identified 1 relevant complaint, but it did not result in a deduction.
Verification. We identified Google, BBB, Facebook, Yelp, and Zillow profiles. The BBB records we reviewed list accreditation since 2018. They list an A+ rating. Its Google Business Profile was verified. Nexus Homebuyers has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 100/100 for depth and transparency. It includes company background, team information, buying and service information, the process and terms, and customer testimonials or work examples.
Business details. Its website mentions Matt Bigach and Zach Tetley in its company background; the BBB information we reviewed names Matt Bigach as founder. BBB lists the business as an LLC. The business information we reviewed identifies it as a direct buyer. No related businesses or DBAs were identified. The company describes using a novation to secure another buyer before closing.
Track record. A separate retained website company-start claim gives 2017. BBB lists September 1, 2015 as its business-start date, September 1, 2015 as its incorporation date, and January 15, 2018 as its profile-opening date. The reported start dates differ across sources. We did not treat that discrepancy as a red flag. Reviews on file date back to October 4, 2017. Reviews appear in 21 of the 109 months covered by our records. Review activity is intermittent.
Complaints and red flags. We identified 1 relevant complaint. A seller alleges an unexpected $12,000 fee consumed the proceeds after a direct purchase became a novation. The company says structural concerns prompted the novation and compensation was disclosed in signed documents. The disclosures, structural report and settlement statement were unavailable. This account remains unverified.
Verification checklist
4 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile and BBB profile
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 41 accepted third-party reviews
- Established public history: Accepted review activity since 2017
- Recent activity: Latest recorded review: about 1 year before collection
Additional verification
- BBB status: Accredited, A+
These checks establish a business presence, not the quality of customer experience. Before moving forward, confirm that the company is currently buying in your market and request recent proof of funds.
Review explorer: Nexus Homebuyers
What reviewers say
Notable findings
- 6 of 28 analyzed reviews (21%) mention repeat business, about 1.7x the typical rate for similar cash investors.
- 19 of 28 analyzed reviews (68%) mention smooth process.
- No recurring complaint pattern met our reporting threshold.
Reviews analyzed
41 public reviews
− 9 too short, irrelevant, or duplicate
− 4 relevant, but too general
28 detailed reviews with clear themes
Excluded: 5 outside the seller experience (e.g., home buyers, neighbors or third parties); 3 with too little text to assess; 1 duplicate.
Review themes
Positive feedback
19 reviews describe the process as easy, smooth, or straightforward.
12 reviews praise honesty, transparency, or following through on promises.
12 reviews praise communication or being kept informed.
11 reviews mention a fast or on-schedule closing.
8 reviews describe the team as knowledgeable, capable, or professional.
6 reviews mention repeat business or working with the company again.
Next steps if you’re considering Nexus Homebuyers
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
How Clever Offers works
Tell us about your home
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Sell on your terms
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; review data up to date as of September 3, 2026; complaint data up to date as of September 3, 2026; reviews checked for updates on October 31, 2026.
- Google, profile information up to date as of October 21, 2026; review data partially collected on October 6, 2025; reviews checked for updates on October 21, 2026 (no new reviews).
- Yelp, review data partially collected on May 2, 2025; reviews checked for updates on October 23, 2026 (no new reviews).