Mass Property Buyers: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
Mass Property Buyers
Mass Property Buyers earns a mixed overall score. It has excellent customer ratings from a small review record, along with strong business credentials.
Overall score
#304 of 456 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.8 (15 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2007
About
Mass Property Buyers buys homes around Springfield, MA, and Hartford, CT. It's been in business since 2007 and identifies as family-owned. You can leave unwanted belongings and choose the closing date.
Read the full bioOffers & terms
- Buys:
- Single-family Any condition
- Terms:
- As-is Covers closing costs 7-day closings Cleanout services
- Situations:
- Divorce Relocation Job loss Health issues
Score breakdown
Is Mass Property Buyers legit?
Yes — our research suggests Mass Property Buyers is a legitimate business. We found BBB accreditation, 15 third-party reviews and review activity within the past year.
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Massachusetts Home Buyers
Family-owned cash home buyer operating across Massachusetts. Active since at least 2013.
Read reviewAbout Mass Property Buyers
Company bio
Mass Property Buyers buys homes for cash across Massachusetts and around Hartford, Connecticut. It's been in business since 2007, and Jason S. Donaldson owns the company. The business identifies as family-owned.
You can skip repairs and cleaning and leave unwanted belongings behind. You pay no fees, commissions, or closing costs. If your home meets its buying criteria, the team arranges an appointment to evaluate it before presenting a written, no-obligation cash offer. After you accept, you choose the timeline and close through a title company. It also considers inherited homes, fire-damaged properties, and rentals with difficult tenants.
Offers & terms
- Property type(s)
- Single-family
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs 7-day closings Cleanout services Flexible closing
- Seller situations
Where they buy
Choose a market to compare cash home buyers near you.
Ownership
- Owner
- Jason S. Donaldson
- Based in
- Longmeadow, MA
- Founded
- 2007
- Ownership
- Family-owned
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Statewide in MA + local areas
Contact
- Website
- masspropertybuyers.com
- Phone
- (413) 455-0008
- Contact address
- 785 Williams St #192Longmeadow, MA 01106
Our ratings & analysis
Overall score
#304 of 456 similar
Mass Property Buyers has a mixed overall score. Its lifetime average is 4.8 stars across only 15 ratings. There isn’t enough feedback to assess how consistently the company performs. Its strong business credentials include BBB accreditation with an A+ rating. Recent review activity is limited, with only 1 review in the past 6 months. That’s too little feedback to establish a recent rating trend.
Mass Property Buyers vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 74 | 81 | 74 | 72 |
| Avg rating | ||||
| Recent activity | Low | Low | None | None |
| Founded | 2007 | 2015 | 2016 | 2019 |
| BBB status | Accredited, A+ | Accredited, A+ | Not accredited, F | Accredited, A+ |
| Coverage | Multi-state | Multi-state | Statewide | Statewide |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Bottom 50% in US
Mass Property Buyers has a generally positive customer experience profile. Most lifetime ratings were five-star, while 1 low rating reduced the lifetime average. The latest 3 months contained 1 2-star rating — just 1 rating, too few to establish a sustained trend. Its Customer Experience score of 76/100 places it below the middle of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was strongly positive: 15 rated reviews averaged 4.8/5, with 14 five-star ratings and 1 one- or two-star rating (7%). Reviews dated back to 2018. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.07% adjustment to that signal. This added 0.01 score points before the depth deduction and confidence limit. The confidence limit also constrained the score.
Recent ratings. The latest 12 months contained 1 2-star rating. The latest 6 months contained 1 2-star rating. The latest 3 months contained 1 2-star rating, through October 23, 2026.
Rating trends. The 3-month average fell from 4.80 lifetime to 2.00 — down 2.80 stars, or 58.3%. The five-star share fell from 93.3% to 0.0%, down 93.3 percentage points. The recent sample contained just 1 two-star rating. It was too small to establish a sustained decline.
Common themes. Only 7 detailed customer reviews were available for theme analysis, too few to identify common themes confidently.
Review relevance. We classified 12 of 15 reviews (80%) as relevant to the home-selling experience. The remaining 3 reviews had too little text to analyze. All 15 star ratings remained in the lifetime rating record.
Recent activity
Bottom 50% in US
Company activity · As of October 23, 2026 — our latest collection date.
Mass Property Buyers has recent review activity. Its small review record limits how confidently we can assess its pace. Its 6-month review volume is lower than similar companies. We lack direct business-activity data, including purchase figures. Its Activity score of 59/100 ranks joint #269 of 456 comparable cash buyers serving multiple markets.
Recent review volume. 3-month counts are equal to the median for similar companies; 12-month and 6-month counts are lower than the median for similar companies. We counted 1 review over 12 months, 1 over 6 months and 1 over 3 months. Similar companies had median counts of 5, 2, and 1, respectively.
Recent review pace. Its recent review rate is above its lifetime average, but the record is too small for a formal pace classification. Its 6-month rate was 1.1× its lifetime average pace, compared with 2.1× over 3 months and 0.5× over 12 months. Recent rates averaged 0.2 reviews per month over 6 months, 0.3 over 3 months and 0.1 over 12 months, versus a lifetime average of 0.2. The record contains 15 reviews dating back to 2018. This is below the 20-review minimum for classifying pace.
Review freshness. Its latest review on file was July 27, 2026 — about 3 months old as of our last data refresh. 7% of all reviews appeared within the last 6 months, and the average review age was about 5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 50% in US
Mass Property Buyers has a strong credibility profile. We identified the company’s leadership, business structure, and buying model. BBB lists 2007 as the business-start year. We have 7 years of documented review history. The main limit on its score was moderate website depth and transparency. We found no specific legitimacy concerns or review-integrity red flags in the retained source material, so there were no deductions.
Verification. We identified Google and BBB profiles. The BBB records we reviewed list accreditation since 2018. They list an A+ rating. Its Google Business Profile was verified. Mass Property Buyers has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 65/100 for depth and transparency. It includes buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Jason S. Donaldson as the company’s owner. BBB lists the business as an LLC. Its website identifies it as a direct buyer. BBB lists Capital Mitigation Group, LLC as an alternate business name.
Track record. BBB lists February 20, 2007 as its business-start date, September 18, 2007 as its incorporation date, and April 20, 2010 as its profile-opening date. Reviews on file date back to November 13, 2018. Reviews appear in 11 of the 96 months covered by our records. Review activity is intermittent.
Complaints and red flags. No specific legitimacy concerns or review-integrity red flags were identified in the retained source material.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile, BBB profile and BBB license or registration listing
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 15 accepted third-party reviews
- Established public history: Accepted review activity since 2018
- Recent activity: 1 review in the recorded 12-month window; latest 2 months before collection
Additional verification
- BBB status: Accredited, A+
- License or registration: Listed in the BBB profile; issuer: Division of Professional Licensure. Current status not independently checked.
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: Mass Property Buyers
We do not yet have enough substantive, customer-relevant review text for a reliable theme analysis.
Next steps if you’re considering Mass Property Buyers
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
How Clever Offers works
Tell us about your home
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Sell on your terms
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; complaint data up to date as of September 3, 2026.
- Google, profile information up to date as of September 21, 2026; review data partially collected on August 17, 2026; reviews checked for updates on October 23, 2026 (no new reviews).