Integrity Cash Home Buyers: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
Integrity Cash Home Buyers
Integrity Cash Home Buyers earns an excellent overall score. It combines high customer ratings with enhanced screening by our team.
Overall score
#5 of 60 similar
At a glance
- Profile status
- Enhanced
- Avg rating
- 4.8 (75 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2014
About
Integrity Cash Home Buyers is based in Norfolk, Virginia, and buys houses for cash in the Virginia Beach area. Co-founders Michael and Bill McClung own the company, which has been in business since 2014.
Read the full bioOffers & terms
- Buys:
- Single-family Multifamily Condos Land
- Terms:
- As-is Covers closing costs 10-day closings
- Situations:
- Relocation Downsizing Health issues Inheritance
Score breakdown
Review explorer
Is Integrity Cash Home Buyers legit?
Yes — our research suggests Integrity Cash Home Buyers is a legitimate business. We found a claimed profile and enhanced screening with our team, BBB accreditation, 75 third-party reviews and review activity within the past year.
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Company bio
Integrity Cash Home Buyers is a cash property buyer based in Norfolk, Virginia, operating in Hampton Roads. It identifies as a second-generation family business. Michael McClung and Bill McClung co-founded the company and are co-owners. The business says it purchases directly with private in-house funds and doesn't assign contracts.
You can arrange an in-person or virtual walkthrough, sell without repairs or cleaning, and leave unwanted items behind. There are no commissions or fees, and Integrity pays closing costs. Alongside houses, it considers trailers, vacant land, and multifamily properties with five or more units.
Offers & terms
- Property type(s)
- Single-family Multifamily Condos Land
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs 10-day closings
- Seller situations
Where they buy
Choose a market to compare cash home buyers near you.
Ownership
- Owners
- Michael McClung · Bill McClung
- Based in
- Norfolk, VA
- Founded
- 2014
- Ownership
- Family-owned
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Hampton Roads
Contact
- Website
- integritycashhomebuyers.com
- Phone
- (757) 630-4411
- Contact address
- 500 E Main St Suite 1600-116Norfolk, VA 23510
Our ratings & analysis
Overall score
#5 of 60 similar
Integrity Cash Home Buyers has an excellent overall score. It ranks 5th out of the 60 Virginia cash home buyers we’ve scored. It has excellent customer ratings, averaging 4.8 stars across 75 ratings. The newer ratings are all 5-star, though that recent sample is still small. Recent review activity is close to its lifetime average pace, with 9 reviews in the past 6 months. It has strong business credentials, including enhanced screening with our team.
Integrity Cash Home Buyers vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 90 | 92 | 90 | 88 |
| Avg rating | ||||
| Recent activity | Medium | High | High | High |
| Founded | 2014 | 2019 | 2023 | 2020 |
| BBB status | Accredited, A+ | Accredited, A+ | Not accredited, F | Accredited, A+ |
| Coverage | Local | Regional | Multi-state | Multi-state |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Top 25% in VA
Integrity Cash Home Buyers has a strong customer experience profile. Its substantial review record was overwhelmingly positive. In the latest 6 months, recent feedback was stronger, though the small recent sample limited confidence. Its Customer Experience score of 91/100 places it around the top 20% of comparable cash buyers serving a single market.
Lifetime ratings. Lifetime feedback was strongly positive: 75 rated reviews averaged 4.8/5, with 72 five-star ratings and 3 one-star ratings. Reviews dated back to 2021. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.34% adjustment to that signal. This added 0.07 score points before the depth deduction and confidence limit.
Recent ratings. The latest 12 months contained 16 ratings averaging 5.0/5. The latest 6 months contained 9 ratings averaging 5.0/5. The latest 3 months contained 3 5-star ratings, through October 22, 2026.
Rating trends. Ratings improved. The 6-month average rose from 4.84 lifetime to 5.00 — up 0.16 stars, or 3.3%. The five-star share rose from 96.0% to 100.0%, up 4.0 percentage points. The improvement covered only 9 recent ratings, limiting confidence in a lasting change.
Common themes. Review-theme analysis was unavailable for this review population. We could not identify common themes from the available analysis.
Review relevance. A reconciled review-relevance breakdown was unavailable. We did not treat unclassified reviews as irrelevant.
Recent activity
Top 25% in VA
Company activity · As of October 22, 2026 — our latest collection date.
Integrity Cash Home Buyers has recent review activity. Its recent review volume is higher than similar companies, and its 6-month review pace is stable, at 1.2× its lifetime average pace. The company received fewer reviews in the latest 3 months — 3 reviews versus 6 reviews in the preceding 3 months. The company also completed enhanced screening with our team. Its Activity score of 84/100 places it around the top 11% of comparable cash buyers serving a single market.
Recent review volume. The company received more reviews than similar companies across all 3 periods. We counted 16 reviews over 12 months, 9 over 6 months and 3 over 3 months. Similar companies had median counts of 3, 1, and 0, respectively.
Recent review pace. Its 6-month review pace is stable, at 1.2× its lifetime average pace. Its latest 3-month pace was 0.8×, compared with 1.1× over 12 months. Recent rates averaged 1.5 reviews per month over 6 months, 1 over 3 months and 1.3 over 12 months, versus a lifetime average of 1.2. The record contains 75 reviews dating back to 2021. A few reviews can noticeably change the recent pace.
Review freshness. Its latest review on file was September 30, 2026 — less than 4 weeks old as of our last data refresh. 12% of all reviews appeared within the last 6 months, and the average review age was about 2.5 years.
Other business activity. Integrity Cash Home Buyers claimed its directory profile and completed enhanced screening with our team. We have no business interview or reviewed purchase figure on file.
Credibility signals
Top 5% in VA
Integrity Cash Home Buyers has a very strong credibility profile. We identified the company’s leadership, business structure, and buying model, supported by a broad online presence. BBB lists 2014 as the business-start year. We have 5 years of documented review history. The main limit on its score was website depth and transparency. We found no specific legitimacy concerns or review-integrity red flags in the retained source material, so there were no deductions.
Verification. We identified Google, BBB, Facebook, and Yelp profiles. The BBB records we reviewed list accreditation since 2022. They list an A+ rating. Its Google Business Profile was verified. Integrity Cash Home Buyers claimed its directory profile and completed enhanced screening with our team.
Website assessment. We do not have a website availability check on file. The website scored 85/100 for depth and transparency. It includes team information, buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Michael McClung as co-founder and owner and Bill McClung as co-founder and owner. The BBB records we reviewed name Roman McClung as an owner. BBB lists the business as an LLC. Its website identifies it as a direct buyer. No related businesses or DBAs were identified.
Track record. BBB lists January 16, 2014 as its business-start date, January 16, 2014 as its incorporation date, and April 11, 2022 as its profile-opening date. Reviews on file date back to October 18, 2021. Reviews appear in 43 of the 61 months covered by our records.
Complaints and red flags. No specific legitimacy concerns or review-integrity red flags were identified in the retained source material.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile, BBB profile and BBB license or registration listing
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 75 accepted third-party reviews
- Established public history: Accepted review activity since 2021
- Recent activity: 16 reviews in the recorded 12-month window; latest less than a month before collection
Additional verification
- BBB status: Accredited, A+
- License or registration: Listed in the BBB profile; issuer: Department of Professional & Occupational Regulations (DPOR). Current status not independently checked.
Company-provided information
- Claimed profile: The company claimed this profile
- Enhanced screening: Company-reported business details received; not independently verified
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: Integrity Cash Home Buyers
What reviewers say
Notable findings
- 37 of 58 analyzed reviews (64%) mention smooth process.
- No recurring complaint pattern met our reporting threshold.
Review themes
Positive feedback
37 reviews describe the process as easy, smooth, or straightforward.
29 reviews mention a fast or on-schedule closing.
24 reviews praise honesty, transparency, or following through on promises.
22 reviews mention respectful or compassionate treatment.
22 reviews praise communication or being kept informed.
21 reviews say the offer or overall deal felt fair.
Next steps if you’re considering Integrity Cash Home Buyers
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
How Clever Offers works
Tell us about your home
Share your property details and timeline. We find cash investors and other sell-fast solutions that fit your needs.
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Sell on your terms
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; review data up to date as of September 3, 2026; complaint data up to date as of September 3, 2026.
- Google, profile information up to date as of September 21, 2026; review data partially collected on August 17, 2026; reviews checked for updates on October 22, 2026.
- Enhanced screening.