Idaho Neighborhood Solutions: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
Idaho Neighborhood Solutions
Idaho Neighborhood Solutions earns a mixed overall score. It has excellent customer ratings from a small review record, along with solid business credentials.
Overall score
#112 of 151 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.9 (10 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2015
About
Idaho Neighborhood Solutions buys houses for cash statewide. It's been in business since 2015. You can sell as-is, have closing costs covered, and choose the closing date.
Read the full bioOffers & terms
- Buys:
- Single-family Any condition
- Terms:
- As-is Covers closing costs 7-day closings Flexible closing
- Situations:
- Divorce Relocation Death in family Inheritance
Score breakdown
Is Idaho Neighborhood Solutions legit?
Yes — our research suggests Idaho Neighborhood Solutions is a legitimate business. We found BBB accreditation, 10 third-party reviews and review activity within the past year.
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Read reviewAbout Idaho Neighborhood Solutions
Company bio
Idaho Neighborhood Solutions is a cash home buyer operating across Idaho. It's been in business since 2015. Tricia McMasters is president, and Nathan McMasters is vice president; the company's website introduces them as Boise residents who buy houses. It purchases homes directly, including properties with fire damage, liens, or tenants sellers don't want to remove before selling. Sellers can skip repairs and cleaning without paying company fees or agent commissions, and closing costs are covered. After receiving property information, the team is usually able to make a cash offer within 24 hours. If a home meets its buying criteria, the process includes an appointment and offer, with closing through a local title company on the seller's chosen date.
Offers & terms
- Property type(s)
- Single-family
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs 7-day closings Flexible closing
- Seller situations
Ownership
- Leadership
- Nathan McMasters · Tricia McMasters
- Founded
- 2015
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Statewide in ID
Contact
- Website
- idahorealestatehelp.com
- Phone
- (208) 314-3410
Our ratings & analysis
Overall score
#112 of 151 similar
Idaho Neighborhood Solutions has a mixed overall score, mainly because there’s little customer feedback to work with. Its lifetime average is 4.9 stars across only 10 ratings. There isn’t enough feedback to assess how consistently the company performs. Its solid business credentials include BBB accreditation with an A+ rating. Recent review activity is limited, with only 1 review in the past 6 months. That’s too little feedback to establish a recent rating trend.
Idaho Neighborhood Solutions vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 70 | 89 | 85 | 79 |
| Avg rating | ||||
| Recent activity | Low | Medium | Medium | None |
| Founded | 2015 | 2023 | — | 2023 |
| BBB status | Accredited, A+ | Not accredited, A+ | Not available in our data | Accredited, A+ |
| Coverage | Statewide | Statewide | Multi-state | Multi-state |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Bottom 50% in US
Idaho Neighborhood Solutions has a generally positive customer experience profile. Its small review record was mostly positive, but limited evidence constrained the assessment. The latest 6 months contained 1 5-star rating — just 1 rating, too few to establish a sustained trend. Its Customer Experience score of 70/100 places it below the middle of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was strongly positive: 10 rated reviews averaged 4.9/5, with 9 five-star ratings. Reviews dated back to 2023. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.05% adjustment to that signal. This added 0.01 score points before the depth deduction and confidence limit. The confidence limit also constrained the score.
Recent ratings. The latest 12 months contained 1 5-star rating. The latest 6 months contained 1 5-star rating, through November 1, 2026. No ratings appeared over the latest 3 months.
Rating trends. Ratings improved slightly from an already strong lifetime average. The 6-month average rose from 4.90 lifetime to 5.00 — up 0.10 stars, or 2.0%. The five-star share rose from 90.0% to 100.0%, up 10.0 percentage points. The recent sample contained just 1 five-star rating. It was too small to establish a lasting improvement.
Common themes. Only 7 detailed customer reviews were available for theme analysis, too few to identify common themes confidently.
Review relevance. We classified 9 of 10 reviews (90%) as relevant to the home-selling experience. Another 1 concerned property buyers. All 10 star ratings remained in the lifetime rating record.
Recent activity
Bottom 50% in US
Company activity · As of November 1, 2026 — our latest collection date.
Idaho Neighborhood Solutions has recent review activity. Its small review record limits how confidently we can assess its pace. Its 6-month review volume is lower than similar companies. No new reviews appeared over the past 3 months. We lack direct business-activity data, including purchase figures. Its Activity score of 58/100 ranks joint #82 of 151 comparable cash buyers with similar market coverage.
Recent review volume. 3-month counts are equal to the median for similar companies; 12-month and 6-month counts are lower than the median for similar companies. We counted 1 review over 12 months, 1 over 6 months and 0 over 3 months. Similar companies had median counts of 4, 1.5, and 0, respectively.
Recent review pace. The record is too limited for a formal pace classification. Its 6-month rate was 0.7× its lifetime average pace, compared with 0× over 3 months and 0.3× over 12 months. Recent rates averaged 0.2 reviews per month over 6 months, 0 over 3 months and 0.1 over 12 months, versus a lifetime average of 0.3. The record contains 10 reviews dating back to 2023. This is below the 20-review minimum for classifying pace.
Review freshness. Its latest review on file was July 25, 2026 — about 3 months old as of our last data refresh. 10% of all reviews appeared within the last 6 months, and the average review age was about 2.5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 50% in US
Idaho Neighborhood Solutions has a strong credibility profile. We identified the company’s leadership, business structure, and buying model. BBB lists 2015 as the business-start year. The main limits on its score were 3 years of documented review history and website depth and transparency. We found no specific legitimacy concerns or review-integrity red flags in the retained source material, so there were no deductions.
Verification. We identified a BBB profile. The BBB records we reviewed list accreditation since 2018. They list an A+ rating. Idaho Neighborhood Solutions has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 85/100 for depth and transparency. It includes team information, buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Tricia McMasters as the company’s president. The BBB information we reviewed names Nathan McMasters as vice president. BBB lists the business as a corporation. The business information we reviewed identifies it as a direct buyer. No related businesses or DBAs were identified.
Track record. BBB lists November 1, 2015 as its business-start date, March 21, 2016 as its incorporation date, and January 17, 2018 as its profile-opening date. Reviews on file date back to August 11, 2023. Reviews appear in 7 of the 40 months covered by our records. Review activity is intermittent.
Complaints and red flags. No specific legitimacy concerns or review-integrity red flags were identified in the retained source material.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through BBB profile and BBB license or registration listing
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 10 accepted third-party reviews
- Established public history: Accepted review activity since 2023
- Recent activity: 1 review in the recorded 12-month window; latest 3 months before collection
Additional verification
- BBB status: Accredited, A+
- License or registration: Listed in the BBB profile; issuer: Idaho Secretary of State. Current status not independently checked.
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: Idaho Neighborhood Solutions
We do not yet have enough substantive, customer-relevant review text for a reliable theme analysis.
Next steps if you’re considering Idaho Neighborhood Solutions
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; review data up to date as of September 3, 2026; complaint data up to date as of September 3, 2026; reviews checked for updates on November 1, 2026.