Charm City Builders: Review & Ratings (April 2025)

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By Jamie Ayers Updated April 21, 2025
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Reviewed by Ben Mizes Edited by Andrew Whytock

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Cash Home Buyer

Charm City Builders

Baltimore, MD

Overall rating

4.6
Top-rated
Customer score
4.7
Credibility
4.4
Track record
4.8
Recent activity
4.5
Active since
2018
BBB status
Not accredited, A+
Profile status*
Verified
Visit website →
Overview
About

Charm City Builders is a cash home buyer in Dundalk, MD. Charm City Builders buys houses in the Baltimore, Maryland metro area. It's been in business since 2018.

Highlights
  • Highly rated by customers, top 10% compared to similar companies.
  • 92% of 53 total reviewers would likely recommend to others.
  • Verified activity dating back at least 8 years.
  • Average customer ratings have been trending lower (4.3) in recent months compared to lifetime average rating (4.7).

Availability: Baltimore

Business Address: 6500 St. Helena Ave., Dundalk, MD 21222

Website: charmcitybuilders.com

Phone: (410) 756-0010

Overview
Ratings
About

Charm City Builders is a cash home buyer in Dundalk, MD. Charm City Builders buys houses in the Baltimore, Maryland metro area. It's been in business since 2018.

Highlights
  • Highly rated by customers, top 10% compared to similar companies.
  • 92% of 53 total reviewers would likely recommend to others.
  • Verified activity dating back at least 8 years.
  • Average customer ratings have been trending lower (4.3) in recent months compared to lifetime average rating (4.7).
Customer score
4.7
Credibility
4.4
Track record
4.8
Recent activity
4.5

Availability: Baltimore

Business Address: 6500 St. Helena Ave., Dundalk, MD 21222

Website: charmcitybuilders.com

Phone: (410) 756-0010

Where Charm City Builders buys homes📍

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Overall rating for Charm City Builders

📊 Our Overall Rating is based on a variety of data including customer reviews, credibility, service quality, and activity level. Learn more.

3.5
4.6
4.8
Range of scores for companies like Charm City Builders

Our expert take: Top-rated

We highly recommend contacting Charm City Builders to request a cash offer if you need to sell a house fast that needs repairs or has other complicating factors. The company has verified recent activity and excellent customer ratings, plus a strong track record and credibility signals online.

Customer score:
4.7

Charm City Builders has a 4.7 customer score, which is very strong (top 10% compared to similar companies). We calculated a weighted average customer rating of 4.7 based on 53 verified reviews, indicating Charm City Builders delivers solid experiences and outcomes for home sellers. Additionally, 92% of reviewers would likely recommend the company to others. Charm City Builders's customer ratings have fallen in recent months - 4.3 vs. 4.7 for all reviews over its full lifespan - suggesting customer satisfaction is trending down.

Credibility Score
4.4

Charm City Builders has a very good 4.4 credibility score (top 25% compared to similar companies). It's not accredited with the BBB, has an A+ rating, and 0 complaints. Charm City Builders's website features most of the credibility signals we look for when evaluating cash investors, like team member names and team member photos. It responds to reviews online 8% of the time, signaling at least some degree of investment in its online reputation.

Track Record Score
4.8

Charm City Builders has a very strong 4.8 track record score (bottom 5% compared to similar companies). We were able to verify activity dating back at least 2018, which is about two years less than the typical cash home buyer where it operates. Charm City Builders has had somewhat inconsistent online activity, month-to-month, over its lifespan. This may indicate it's a smaller or less active operation, but it's likely a stable and legitimate business.

Recent Activity Score
4.5

Charm City Builders has a strong 4.5 recent activity score (top 25% compared to similar companies). It's had 24 new reviews in the past eighteen months. 6 of those reviews were posted within the past six months. The most recent verified review was posted about a month ago, suggesting the company is actively buying homes at this time.

Charm City Builders vs. similar cash investors

Company
Overall rating
Profile status*
Active since
BBB status
Avg customer rating
# total reviews
4.6
Top-rated
Verified
2018
Not accredited, A+
4.7
53
4.8
Top-rated
Verified
2020
Accredited, A+
4.9
75
4.8
Top-rated
Verified
2018
Accredited, A+
4.9
3987
4.8
Top-rated
Verified
2022
Accredited, A+
4.4
104

Customer reviews for Charm City Builders

RatingTotal reviews
Overall4.753
Google4.753

Is Charm City Builders legit?

Yes, we think Charm City Builders is legit. Charm City Builders's TrustScore is Very Strong (100%). We have high confidence that companies with TrustScores above 90% are very safe and legitimate, far exceeding the baseline criteria we look for when evaluating brand credibility.

Verification status as of 04/21/2025:

  • Advertises cash offers online: Yes
  • Active website: Yes
  • At least 1 year verified activity: Yes, 8+ years of verified activity
  • At least 20 verified customer reviews: Yes, 53 reviews
  • At least 4.0 average customer rating: Yes, 4.7 average rating
  • At least 1 new review in past 6 months: Yes, 6 new reviews
  • Evenly distributed review activity: Yes, relatively consistent review activity over past 87 months
  • Responds to customer reviews online: Rarely, 8% of the time
  • Has BBB profile: Yes
  • Active BBB accreditation: No, not accredited
  • BBB accredited for at least 12 months: No, not accredited with BBB
  • BBB rating of at least B+: Yes, BBB rating is A+
  • Verified name of owner(s): Yes, Tyler Banks
  • Verified business address: Yes, 6500 St. Helena Ave., Dundalk, MD 21222
  • Names of team members and/or owners on website: Yes
  • Photos team members and/or owners on website: Yes
  • Video testimonials from past customers on website: No

FAQs about cash home investors

Most companies that buy houses for cash in are professional real estate investors who purchase properties, fix them up, then resell or rent them out for a profit.

  • Many property investors look to buy “distressed” homes (properties that need major repairs, have complex title or tax issues, or whose owners are under pressure to sell fast).
  • Because investors usually pay with cash, they can close faster than retail buyers who need approval from a lender. Some can close in as few as 2-3 days after making an offer.
  • Buying complicated properties fast carries a lot of risk, so investors typically pay less than you'd net on the open market to ensure they don't end up losing money on the deal.
  • This tradeoff can be worth it if you need speed and certainty or can't sell your home on the open market.
  • But cash investors aren't always your best or only option. We suggest trying an offers marketplace like Clever Offers, which brings you competing cash offers and other sell-fast solutions to compare so you get the best price and sale outcome.

Consider a cash home buyer company if you're selling a house that needs major repairs, has complicating factors (e.g., title problems, liens, tax issues), or are under pressure to sell your house fast because of pre-foreclosure, financial issues, or unexpected life changes.

If you need to sell fast and have a newer, well-maintained house, you may want to look into an iBuyer or Buy-Before-You-Sell (aka bridge loan) service, if they're available in your area. iBuyer and Bridge Loan services may help you get a higher price without sacrificing speed and certainty.

If you have a more flexible selling timeline, it’s worth finding a real estate agent to get a free comparative market analysis so you know what you could get for your home on the open market. Listing with an agent means less control over timing, but will generally net you the most money in the end — even if you're selling a house as-is.

Most "We Buy Houses for Cash" companies are legit. But there are definitely bad actors and frauds to watch out for. Here are some quick tips that can help you avoid potential scams or predatory buyers.

  • Look for an established online presence. E.g., BBB accreditation with a high letter grade; excellent customer ratings and lots of reviews (including recent ones) on third-party platforms like Google; a legitimate-looking website with info about owners, customer testimonials, and other credibility signals.
  • Always request offers from more than one cash buyer. This will help ensure, at minimum, that you get a fair price and, ideally, help you net the most possible cash in the end. (Note: Clever Offers makes this process fast, safe, and easy).
  • Ask for a proof of funds letter along with the cash offer. Legit and experienced cash investors should be happy to provide this to you.
  • Make sure all the key details are in the contract. The earnest money deposit, sale price, closing date, and other key terms should be clearly stated in the purchase agreement. If it’s not in writing, the buyer can make last minute changes or back out of the deal and you have zero recourse.
  • ⚠️ DON’T call the phone numbers on those generic “Cash for Houses” signs posted by the side of the road, especially when there are no details about the company.
  • ⚠️ WALK AWAY if the cash investor or company representative is getting aggressive, pushy, or making you uncomfortable in any way.
  • ⚠️ NEVER wire anyone money or give out your personal financial information without professional representation or a licensed third-party (like an attorney or title company) involved.

🚨 Important: If you or someone you know has been in contact with or possibly taken advantage of by a company you think is a scam or fraud, please (a) report it to your local police via 911 and (b) all relevant government protection agencies online:

Explore more ways to sell your house

Methodology

If you’re under pressure to sell a house fast — especially one in need of major repairs — cash home buyer companies may be your best (or only) option. But in these situations, it can be hard to know who to trust.

Clever evaluates thousands of we buy houses for cash companies across the country to help you smoothly and successfully navigate what can often be a confusing and stressful process.

Our editorial team manually reviews, vets, and analyzes each cash home buyer company for key credibility and quality signals, including customer ratings, online profiles and reputation, track record, and recent activity.

We assign a weight to each of these factors carefully based on their relative importance. We then roll them up into an overall rating to efficiently convey a given company’s balance of trustworthiness, service quality, and likelihood of making a viable offer if you reach out.

We are continually adding more companies to our review library and update all of our data regularly. Our goal is to help you quickly identify all of the local options worth considering, request multiple offers, and get the best outcome for your specific situation or needs.

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