CGN Homebuyers: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
CGN Homebuyers
CGN Homebuyers has a low overall score. It has weak customer ratings from a small review record, along with solid business credentials.
Overall score
#57 of 60 similar
At a glance
- Profile status
- Verified
- Avg rating
- 3.7 (12 reviews)
- BBB status
- Accredited, A+
- Active since
- 2017
About
CGN Homebuyers is a cash home buyer in Hampton Roads, VA. It identifies as woman-owned and has been in business since 2017. You can sell without repairs or cleanup, and it pays closing costs.
Read the full bioOffers & terms
- Buys:
- Single-family Any condition
- Terms:
- As-is Covers closing costs 7-day closings Flexible closing
- Situations:
- Relocation Inheritance Foreclosure Vacant homes
Score breakdown
Is CGN Homebuyers legit?
Evidence supports a business presence. CGN Homebuyers appears to be a legitimate, established business based on the verification checks we could complete. However, we found limited recent third-party activity, so we can’t confirm how active the company is right now.
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Company bio
CGN Homebuyers is a cash property buyer in Hampton Roads, VA. It identifies as woman-owned and has been in business since 2017. Its purchases include inherited houses, vacant properties, and homes needing extensive repairs. You can sell without repairs or cleanup. CGN charges no fees or commissions and pays all closing costs. The team can work around most closing schedules, including allowing more time to move before the sale closes.
Offers & terms
- Property type(s)
- Single-family
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs 7-day closings Flexible closing
- Seller situations
Ownership
- Leadership
- Crystal Baker
- Based in
- Suffolk, VA
- Reviews on record since
- 2017
- Ownership
- Woman-owned
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Hampton Roads, VA
Contact
- Website
- cgnhomebuyers.com
- Phone
- (757) 699-1175
- Contact address
- 3508 Robs Dr Suite DSuffolk, VA 23434
Our ratings & analysis
Overall score
#57 of 60 similar
CGN Homebuyers has a low overall score. Its lifetime average is 3.7 stars across only 12 ratings. There isn’t enough feedback to assess how consistently the company performs. Its solid business credentials include BBB accreditation with an A+ rating. We have no reviews from the past 6 months, leaving less insight into current customer experience. That doesn’t establish that the company has stopped buying homes.
CGN Homebuyers vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 59 | 92 | 90 | 90 |
| Avg rating | ||||
| Recent activity | None | High | High | Medium |
| Founded | — | 2019 | 2023 | 2014 |
| BBB status | Accredited, A+ | Accredited, A+ | Not accredited, F | Accredited, A+ |
| Coverage | Local | Regional | Multi-state | Local |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Bottom 50% in VA
CGN Homebuyers has a mixed customer experience profile. Its review record included both positive and negative feedback, with limited evidence to establish how widespread either experience was. No new ratings were available in the latest 6 months to assess current experiences. Its Customer Experience score of 57/100 places it in the bottom 4% of comparable cash buyers serving a single market.
Lifetime ratings. Lifetime feedback was mixed: 12 rated reviews averaged 3.7/5, with 8 five-star ratings and 4 one-star ratings. Reviews dated back to 2017. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.06% adjustment to that signal. This subtracted 0.01 score points before the depth deduction and confidence limit.
Recent ratings. No new ratings appeared over the latest 12, 6 or 3 months, through October 22, 2026. There was no recent rating evidence to assess.
Rating trends. We did not have enough comparable lifetime and recent rating data to assess a trend.
Common themes. Only 4 detailed customer reviews were available for theme analysis, too few to identify common themes confidently.
Review relevance. We classified 5 of 12 reviews (42%) as relevant to the home-selling experience. Another 5 concerned property buyers. The remaining 2 reviews had too little text to analyze. All 12 star ratings remained in the lifetime rating record.
Recent activity
Bottom 50% in VA
Company activity · As of October 22, 2026 — our latest collection date.
CGN Homebuyers has limited recent activity evidence. No new reviews appeared over the past 6 months, and we lack direct business-activity data, including purchase figures. Its Activity score of 50/100 ranks joint #621 of 757 comparable cash buyers serving a single market.
Recent review volume. The recent review record is quiet, with no new reviews over the latest 6 months. We counted 0 reviews over 12 months, 0 over 6 months and 0 over 3 months. Similar companies had median counts of 3, 1, and 0, respectively.
Recent review pace. No new reviews appeared over the latest 6 months, so we leave its pace classification unassessed. Its 6- and 3-month rates were 0× its lifetime average pace, compared with 0× over 12 months. Recent rates averaged 0 reviews per month over 6 months, 0 over 3 months and 0 over 12 months, versus a lifetime average of 0.1. The record contains 12 reviews dating back to 2017.
Review freshness. The review record lacks recent feedback. Its latest review on file was July 30, 2025 — more than 1 year old as of our last data refresh. No reviews appeared within the last 6 months, and the average review age was about 5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 50% in VA
CGN Homebuyers has a strong credibility profile. We identified the company’s leadership, business structure, and buying model, supported by a broad online presence. We have 9 years of documented review history. The main limits on its score were limited website depth and transparency and limited company-history information. We identified 1 relevant complaint, but it did not result in a deduction.
Verification. We identified Google, BBB, Facebook, and Yelp profiles. The BBB records we reviewed list accreditation since 2017. They list an A+ rating. Its Google Business Profile was verified. CGN Homebuyers has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 45/100 for depth and transparency. It includes buying and service information and the process and terms.
Business details. We identified Crystal Baker as the company’s president. BBB lists the business as an LLC. The business information we reviewed identifies it as a direct buyer. No related businesses or DBAs were identified.
Track record. BBB lists January 2, 2017 as its incorporation date and August 14, 2017 as its profile-opening date. Reviews on file date back to May 24, 2017. Reviews appear in 10 of the 114 months covered by our records. Review activity is intermittent.
Complaints and red flags. We identified 1 relevant complaint in a Google review. A rent-to-own customer reports a promised $26,000 refund was refused after financing failed. The company says the written option fee was non-refundable, rent obligations were unmet and a transfer-credit alternative was offered. The written agreement and payment history were not retained; the customer relies on an alleged verbal promise by a former associated person. This account remains unverified.
Verification checklist
4 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile, BBB profile and BBB license or registration listing
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 12 accepted third-party reviews
- Established public history: Accepted review activity since 2017
- Recent activity: Latest recorded review: about 1 year before collection
Additional verification
- BBB status: Accredited, A+
- License or registration: Listed in the BBB profile; issuer: State Corporation Commission - Virginia. Current status not independently checked.
These checks establish a business presence, not the quality of customer experience. Before moving forward, confirm that the company is currently buying in your market and request recent proof of funds.
Review explorer: CGN Homebuyers
We do not yet have enough substantive, customer-relevant review text for a reliable theme analysis.
Next steps if you’re considering CGN Homebuyers
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026.
- Google, profile information up to date as of September 21, 2026; review data partially collected on August 23, 2025; reviews checked for updates on October 22, 2026 (no new reviews).