The Friendly Home Buyer: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
The Friendly Home Buyer
The Friendly Home Buyer’s overall score is mixed. Its positive customer ratings and solid business credentials are strengths.
Overall score
#84 of 180 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.6 (89 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2017
About
The Friendly Home Buyer buys houses for cash across Florida. Jared Sandel owns the company. It’s been in business since 2017, and sellers can skip repairs and cleaning with no fees or commissions.
Read the full bioOffers & terms
- Buys:
- Single-family
- Terms:
- As-is Fast closing
Score breakdown
Review explorer
Is The Friendly Home Buyer legit?
Yes — our research suggests The Friendly Home Buyer is a legitimate business. We found BBB accreditation, 89 third-party reviews and review activity within the past year.
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About The Friendly Home Buyer
Company bio
The Friendly Home Buyer is a company that buys houses for cash across Florida. Jared Sandel owns the company. It’s been in business since 2017. The company says it has cash available to buy directly, without first finding another investor to take over the purchase agreement.
You can sell without making repairs or cleaning the property. There are no fees or commissions.
Offers & terms
- Property type(s)
- Single-family
- Terms & perks
- As-is Fast closings
Ownership
- Owner
- Jared Sandel
- Founded
- 2017
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Statewide in FL
Contact
- Website
- thefriendlyhomebuyer.com
- Phone
- (888) 713-9158
- Contact address
- 8101 Bisacyne Blvd Suite 515 Miami, FL 33138
Our ratings & analysis
Overall score
#84 of 180 similar
The Friendly Home Buyer has a solid overall score. It ranks 84th out of the 180 Florida cash home buyers we’ve scored. Its customer ratings are positive overall, averaging 4.6 stars across 89 ratings. Recent review activity is limited, with only 4 reviews in the past 6 months. That’s too little feedback to establish a recent rating trend. Its solid business credentials include BBB accreditation with an A+ rating.
The Friendly Home Buyer vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 79 | 93 | 91 | 90 |
| Avg rating | ||||
| Recent activity | Medium | High | High | Medium |
| Founded | 2017 | 2013 | 1995 | 2019 |
| BBB status | Accredited, A+ | Accredited, A+ | Accredited, A+ | Not accredited, A+ |
| Coverage | Statewide | Multi-state | Statewide | Statewide |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Bottom 50% in FL
The Friendly Home Buyer has a generally positive customer experience profile. Its large review record was mostly positive, but low ratings reduced the lifetime average. The latest 3 months contained 1 1-star rating and 1 5-star rating — just 2 ratings, too few to establish a sustained trend. Its Customer Experience score of 80/100 places it near the middle of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was mostly positive: 89 rated reviews averaged 4.6/5, with 79 five-star ratings and 9 one- or two-star ratings (10%). Reviews dated back to 2019. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.39% adjustment to that signal. This added 0.04 score points before the depth deduction and confidence limit.
Recent ratings. The latest 12 months contained 12 ratings averaging 3.8/5. The latest 6 months contained 1 1-star rating and 3 5-star ratings. The latest 3 months contained 1 1-star rating and 1 5-star rating, through October 31, 2026.
Rating trends. The 3-month average fell from 4.60 lifetime to 3.00 — down 1.60 stars, or 34.7%. The one-star share rose from 9.0% to 50.0%, up 41.0 percentage points. The recent sample contained just 1 five-star rating and 1 one-star rating. It was too small to establish a sustained decline.
Common themes. A smooth process led the feedback, appearing in 36 of 63 detailed customer reviews (57%), followed by honesty and transparency in 22 (35%) and compassionate treatment in 21 (33%). Negative themes included low offers in 5 (8%). Reviews could mention multiple themes.
Review relevance. We classified 70 of 89 reviews (79%) as relevant to the home-selling experience. Another 9 concerned another business, property buyers, business partners and initial contacts without reported outcomes. The remaining 10 reviews had too little text to analyze. All 89 star ratings remained in the lifetime rating record.
Recent activity
Top 50% in FL
Company activity · As of October 31, 2026 — our latest collection date.
The Friendly Home Buyer has recent review activity. Its recent review volume is higher than similar companies, and its 6-month review pace is stable, at 0.7× its lifetime average pace. We lack direct business-activity data, including purchase figures. Its Activity score of 74/100 places it around the top 32% of comparable cash buyers with similar market coverage.
Recent review volume. The company received more reviews than similar companies across all 3 periods. We counted 12 reviews over 12 months, 4 over 6 months and 2 over 3 months. Similar companies had median counts of 4, 1.5, and 0, respectively.
Recent review pace. Its 6-month review pace is stable, at 0.7× its lifetime average pace. Its latest 3-month pace was 0.7×, compared with 1× over 12 months. Recent rates averaged 0.7 reviews per month over 6 months, 0.7 over 3 months and 1 over 12 months, versus a lifetime average of 1. The record contains 89 reviews dating back to 2019. A few reviews can noticeably change the recent pace.
Review freshness. Its latest review on file was September 5, 2026 — less than 9 weeks old as of our last data refresh. 4% of all reviews appeared within the last 6 months, and the average review age was about 3.5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 50% in FL
The Friendly Home Buyer has a strong credibility profile (#82 of 180 in FL). We identified the company’s leadership, business structure, and buying model. BBB lists 2017 as the business-start year. We have 7 years of documented review history. The main limit on its score was limited website depth and transparency. We found no specific legitimacy concerns or review-integrity red flags in the retained source material, so there were no deductions.
Verification. We identified Google and BBB profiles. The BBB records we reviewed list accreditation since 2017. They list an A+ rating. Its Google Business Profile was verified. The Friendly Home Buyer has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 40/100 for depth and transparency. Supporting details for this website assessment were not available.
Business details. We identified Jared Sandel as the company’s owner. The BBB records we reviewed identify Jared Sandel as managing member. BBB lists the business as an LLC. Its website identifies it as a direct buyer. BBB lists True Haven, LLC as an alternate business name. A reviewer identifies Ryan as working with Truhaven LLC; the legal relationship was not independently confirmed. A favorable account describes an agreed partial payment at closing, with the balance paid after move-out.
Track record. BBB lists January 9, 2017 as its business-start date, November 13, 2015 as its incorporation date, and August 29, 2017 as its profile-opening date. Reviews on file date back to April 29, 2019. Reviews appear in 45 of the 91 months covered by our records. The longest period without a recorded review was 17 months.
Complaints and red flags. No specific legitimacy concerns or review-integrity red flags were identified in the retained source material.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile, BBB profile and BBB license or registration listing
- Current business presence: Matched business profile and published phone number
- Public feedback: 89 accepted third-party reviews
- Established public history: Accepted review activity since 2019
- Recent activity: 12 reviews in the recorded 12-month window; latest 1 month before collection
Additional verification
- BBB status: Accredited, A+
- License or registration: Listed in the BBB profile; issuer: Florida Dept of Business & Professional Regulation. Current status not independently checked.
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: The Friendly Home Buyer
What reviewers say
Notable findings
- 5 of 63 analyzed reviews (8%) mention low offers as a recurring concern, about 1.7x the typical rate.
- 36 of 63 analyzed reviews (57%) mention smooth process.
Reviews analyzed
89 public reviews
− 19 too short, irrelevant, or duplicate
− 7 relevant, but too general
63 detailed reviews with clear themes
Excluded: 9 outside the seller experience (e.g., a different company, home buyers); 10 with too little text to assess.
Review themes
Positive feedback
36 reviews describe the process as easy, smooth, or straightforward.
22 reviews praise honesty, transparency, or following through on promises.
21 reviews mention respectful or compassionate treatment.
20 reviews mention a fast or on-schedule closing.
20 reviews praise communication or being kept informed.
13 reviews say the offer or overall deal felt fair.
Negative feedback
5 reviews describe the offer as unreasonably low.
Next steps if you’re considering The Friendly Home Buyer
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
How Clever Offers works
Tell us about your home
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; review data up to date as of September 3, 2026; complaint data up to date as of September 3, 2026; reviews checked for updates on October 31, 2026.
- Google, profile information up to date as of September 21, 2026; review data partially collected on September 21, 2026; reviews checked for updates on October 22, 2026 (no new reviews).