Solution Home Buyers: Review & Ratings (November 2026)

Lifetime ratings. Lifetime feedback was mixed: 296 rated reviews averaged 4.1/5, with 221 five-star ratings and 67 one- or two-star ratings (23%). Reviews dated back to 2022. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 1.04% adjustment to that signal. This subtracted 0.31 score points before the depth deduction and confidence limit.

Recent ratings. Recent ratings were mixed across the periods. Ratings averaged 3.9 across 165 reviews over 12 months, 4.5 across 96 reviews over 6 months and 4.5 across 38 reviews over 3 months, through November 1, 2026.

Rating trends. Ratings improved substantially. The 3-month average rose from 4.07 lifetime to 4.53 — up 0.46 stars, or 11.3%. The one- and two-star share fell from 22.6% to 10.5%, down 12.1 percentage points. The 38-rating sample provided meaningful support for the recent improvement.

Common themes. A smooth process led the feedback, appearing in 40 of 118 detailed customer reviews (34%), followed by good communication in 29 (25%) and fast closings in 23 (19%). Negative themes included concerns about misleading information in 38 (32%), commitments not being honored in 29 (25%) and poor communication in 26 (22%). Reviews could mention multiple themes.

Review relevance. We classified 148 of 296 reviews (50%) as relevant to the home-selling experience. Another 85 concerned business partners, 6 concerned initial contacts without reported outcomes and 3 concerned property buyers. The remaining 54 reviews had too little text to analyze. All 296 star ratings remained in the lifetime rating record.

Recent review volume. The company received more reviews than similar companies across all 3 periods. We counted 165 reviews over 12 months, 96 over 6 months and 38 over 3 months. Similar companies had median counts of 3, 1, and 0, respectively.

Recent review pace. Its 6-month review pace is accelerating, at 2.9× its lifetime average pace. Its latest 3-month pace was 2.3×, compared with 2.5× over 12 months. Recent rates averaged 16 reviews per month over 6 months, 12.7 over 3 months and 13.8 over 12 months, versus a lifetime average of 5.6. The record contains 296 reviews dating back to 2022. This gives the recent comparisons a substantial historical basis.

Review freshness. Its latest review on file was October 15, 2026 — less than 3 weeks old as of our last data refresh. 32% of all reviews appeared within the last 6 months, and the average review age was about 1 year.

Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.

Verification. We identified Google and BBB profiles. Earlier directory records list BBB accreditation and a B+ rating; a corresponding BBB credential snapshot was unavailable. Its Google Business Profile was verified. Solution Home Buyers has not claimed its directory profile or completed enhanced screening with our team.

Website assessment. The website was accessible when checked on September 29, 2026. The website scored 40/100 for depth and transparency. Supporting details for this website assessment were not available.

Business details. We identified Cristian Fernandez as the company’s president. Earlier directory information names Clifford Miller as vice president. We could not confirm its business structure. The business information we reviewed identifies it as a direct buyer. The company records we reviewed list Solution Based Corp as an alternate business name. Reviews describe the company finding end buyers and working with back-end purchasers; that model alone is not a red flag.

Track record. BBB lists 2020 as the business-start year. BBB history records list May 14, 2020 as the business-start date. Reviews on file date back to June 23, 2022. Reviews appear in 38 of the 54 months covered by our records. The longest period without a recorded review was 6 months.

Complaints and red flags. We identified 38 relevant complaints. Accounts allege disputed signatures, costly title releases, repeated agreed-price cuts and unpaid vendor work. The company denies forgery and says a signed agreement justified its memorandum. The company says a signed agreement was breached when the seller listed elsewhere. The company cites repair costs and market value; the seller disputes inspection and title retention. Homeowners dispute assent and repairs; documents, legal entitlement and final outcomes remain unverified. Vendors report review-change requests around payment, including subsequently paid accounts; fabricated reviews were not established.