We Buy Houses: Review & Ratings (September 2026)

Written by Jamie Ayers +2 others

Edited by Andrew Whytock

Reviewed by Ben Mizes

Written by Jamie Ayers

Edited by Andrew Whytock

Reviewed by Ben Mizes

Updated September 2026

Property Investor

We Buy Houses

Grapevine, TX

Bottom line

We Buy Houses has an overall score of 75 out of 100. It's built on rare breadth of evidence: a 4.5-star average across 522 reviews, one of the deeper review bases in its cohort. See full analysis

Excellent reviews Accelerating activity Review activity since 2017

Overall score

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About We Buy Houses

Company bio

We Buy Houses is a direct buyer. It operates 67 offices and buys across 55 local markets. The company buys single-family houses for cash. It lists buys as-is and fast closings, plus seller situations including problem tenants.

Offers & terms

Property type(s): Single-family houses
Terms & perks: Buys as-is Fast closings
Seller situations: Problem tenants

Where they buy

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Colorado Springs, CO

Ownership

Leadership: Jeremy Brandt

Operations

Business type: Cash home buyer
Business model: Cash buyer brand licensing network
Ownership structure: Licensed brand with independently operated local providers
Operating scale: National · 34 states · 55 markets · 67 offices

Contact

Select office

Website: webuyhouses.com
Phone: (925) 660-7474
Office address: 3201 Danville Blvd Ste. 267Alamo, CA 94507

Our ratings & analysis

Overall score

We Buy Houses has an overall score of 75 out of 100. The record includes 522 public reviews and a 4.5-star average. The recorded six-month period includes 54 new reviews. Review activity does not establish how many homes the company purchased. Credibility holds up too, anchored by a BBB A+ record and a verified business listing. About 10% of recorded reviews are 1-star.

We Buy Houses vs. similar cash buyers

Swipe to compare

Metric	This company We Buy Houses	We Buy Houses In Denver	The Buy-Out Company	Home Buyers Of Today
Overall score	75	89	87	86
Avg rating	4.5 (522 reviews)	4.9 (80 reviews)	4.8 (147 reviews)	4.8 (72 reviews)
Recent activity	High	Medium	High	High
Founded	—	2021	2007	2016
BBB status	Not accredited, A+	Accredited, A+	Accredited, A+	Not accredited, NOT RATED
Coverage	Nationwide	Regional	Local	Local
Company page	Visit website	Read review	Read review	Read review

Customer experience

Avg rating 4.5

Total reviews 522

Recent rating 4.6

Rating trend Stable

We Buy Houses has positive customer feedback across most locations we could assess, but 3 locations have a small concerning review sample. Its average lifetime rating is 4.5 stars (out of 5) across 522 public reviews.

Rating distribution. 444 of 522 ratings are 5-star. 57 are 1- or 2-star.

Recent feedback. The 54 ratings in the latest 6-month window average 4.6 stars. The recent result is broadly consistent with the lifetime record.

What customers mention. About 6 in 10 substantive, customer-relevant reviews mention a smooth process (210 of 336). We did not find a recurring complaint pattern in the substantive reviews we analyzed.

Across review platforms. Most feedback comes from Google, which averages 4.6 stars across 492 reviews. Yelp averages 3.4 stars across 12 reviews. That smaller sample is less representative, but the difference is large enough to review separately.

Across locations. 13 of 16 locations we could assess have positive ratings. Washington, DC has 3 stars across 6 reviews and Greensboro, NC has 3.4 stars across 5 reviews. This is a concerning but limited signal, not enough evidence to characterize the company as a whole.

Recent review activity

Recent reviews 54

Latest reviewToday

Review activity since2017

We Buy Houses has very strong evidence of current review activity. Its company-wide review pace is accelerating compared with its lifetime pace. Its latest public review in the collected data arrived in the same month as collection. Newer ratings remain in line with its 4.5-star lifetime average, so the generally positive customer record still reflects recent experiences. Review activity describes the collected record, not current buying availability or completed home purchases. Confirm availability directly with the company.

Recent review volume. The company received 54 public reviews in the recorded six-month window.

Latest review. The latest public review in the collected data arrived in the same month as collection.

Recent rating quality. When newer reviews are given more weight, the average is 4.5 stars, essentially unchanged from the 4.5-star lifetime rating. Recent quality is holding up.

Review pace. Review pace has increased from 4.6 per month over the full review history to 9 per month in the recorded six-month window. This comparison provides context and does not separately change the score.

What this covers. This is a company-wide view combining review activity across 16 locations. Local review volume and timing can differ, so check the specific office when branch-level data is available.

Credibility signals

Reviews since 2017

Review response rate 47%

Verification status Basic

We Buy Houses has strong credibility evidence among the cash buyers we track. Its strongest independent signals include a BBB A+ profile and a verified Google Business Profile.

Business verification. Our collected records include a BBB A+ profile and a verified Google Business Profile. The public company record also includes a named owner or principal and a published phone number and business address. Our collected data does not show BBB accreditation. Accreditation is a paid program, so its absence is not a red flag by itself.

Website depth. The website-depth assessment is awaiting review, so a detailed rating is unavailable.

How Website depth is scored. Website depth measures company-specific information about the people, background, operations, and actual work described on the company’s own website. The 5 tiers score 20 (Shell), 40 (Skeletal), 55 (Moderate), 70 (Substantial), or 85 (Rich). Generic sales copy and role lists alone do not establish a detailed business history. This component has a 40% weight within the base credibility score; when it cannot be assessed, the available components are reweighted. Website claims are not independent verification.

Public engagement. In the public review data available to us, owner responses appear on 47% of the reviews in our data, 36% received a response within 7 days, and public reviews appear in 91% of the months since verified activity began. These are engagement signals, not proof of completed purchases.

Track record. Accepted public reviews date back to 2017.

BBB complaint history. The available BBB complaint information could not be fully assessed, so it does not affect this score. Missing information is not treated as a complaint-free record.

What this covers. Franchise and licensee rows do not inherit the parent brand’s credibility score or trust signals. Vet the local operator’s identity, credentials, and recent record directly.

What affected the score. Website depth could not be scored, so the available credibility components were reweighted rather than treating the missing website assessment as a failure.

Verification checklist

5 of 5 baseline checks are supported by the evidence in our records.

Baseline checks

Operating network: Confirmed through 3 local BBB profiles and 35 local Google Business profiles
Current business presence: Website accessible at last check; published phone number
Public feedback: 522 accepted third-party reviews
Established public history: Accepted review activity since 2017
Recent activity: 80 reviews in the recorded 12-month window; latest less than a month before collection

Additional verification

BBB status: A+

Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward. This is a company-wide view; evidence and experiences can differ by location.

We Buy Houses: Review & Ratings (September 2026)

Compare similar cash home buyers

About We Buy Houses

Company bio

Offers & terms

Where they buy

Ownership

Operations

Contact

Our ratings & analysis

Overall score Our score reflects customer experience (65%), recent activity (20%), and credibility (15%). We assess reviews and company information, not offer prices.

We Buy Houses vs. similar cash buyers

Customer experience 65% of the overall score. Based on customer ratings and the number of reviews supporting them.

Recent review activity 20% of the overall score. Based on recent review volume, newer ratings, and the latest review date.

Credibility signals 15% of the overall score. Based on business verification, website information, public engagement, and track record. Relevant BBB complaints can affect the score.

Overall score

Customer experience

Recent review activity

Credibility signals