My Tennessee Home Solution: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
My Tennessee Home Solution
My Tennessee Home Solution earns an excellent overall score. It pairs high customer ratings with our enhanced screening and an active Clever Offers partnership.
Overall score
#1 of 47 similar
At a glance
- Profile status
- In-network
- Avg rating
- 4.9 (253 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2021
About
My Tennessee Home Solution buys homes for cash around Nashville and Clarksville. It identifies as veteran-owned and operated, and offers rent-back, relocation assistance, and cash advance options.
Read the full bioOffers & terms
- Buys:
- Single-family Multifamily Townhomes Land
- Terms:
- As-is Covers closing costs Fast closing Cash advance
- Situations:
- Divorce Relocation Downsizing Inheritance
Score breakdown
Review explorer
Is My Tennessee Home Solution legit?
Yes — our research suggests My Tennessee Home Solution is a legitimate business. We found a claimed profile and enhanced screening with our team, BBB accreditation, 253 third-party reviews and review activity within the past year.
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Company bio
My Tennessee Home Solution buys homes for cash in the Nashville and Clarksville areas. Jordan Isham and Charles Chandler co-founded the company. Its website says both graduated from West Point and served out of Fort Campbell. The business identifies as veteran-owned and operated.
You can sell as-is without cleaning or repairs, and you won't pay closing costs. You choose the closing date. The company also offers rent-back, relocation assistance, and cash advance options. It works with sellers handling inherited properties, probate, and difficult rental situations.
Offers & terms
- Property type(s)
- Single-family Multifamily Townhomes Land Other property types considered
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs Fast closings Cash advance Rent-backs Flexible closing
- Seller situations
Where they buy
Choose a market to compare cash home buyers near you.
Ownership
- Founders
- Jordan Isham · Charles Chandler
- Leadership
- Joseph Hooper
- Based in
- Hendersonville, TN
- Founded
- 2021
- Ownership
- Veteran-owned Locally owned
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Nashville & Clarksville · 3 offices
Contact
- Website
- mytennesseehomesolution.com
- Phone
- (615) 933-5431
- Office address
- 131 Indian Lake RoadHendersonville, TN 37075
Our ratings & analysis
Overall score
#1 of 47 similar
My Tennessee Home Solution has an excellent overall score. It ranks 1st out of the 47 Tennessee cash home buyers we’ve scored. Excellent customer ratings are backed by a deep review history — 253 ratings averaging 4.9 stars. Recent review activity is close to its lifetime average pace, with 16 reviews in the past 6 months. Its credentials include enhanced screening with our team and membership in the Clever Offers network, where buyers must meet ongoing service standards.
My Tennessee Home Solution vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 93 | 89 | 89 | 87 |
| Avg rating | ||||
| Recent activity | High | High | Medium | Medium |
| Founded | 2021 | 2019 | 2022 | — |
| BBB status | Accredited, A+ | Accredited, A+ | Not accredited, A+ | Not available in our data |
| Coverage | Regional | Regional | Regional | Statewide |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Top 10% in TN
My Tennessee Home Solution has a strong customer experience profile. Its substantial review record was overwhelmingly positive. In the latest 3 months, recent ratings improved slightly from an already strong lifetime average. Its Customer Experience score of 94/100 places it around the top 1% of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was strongly positive: 253 rated reviews averaged 4.9/5, with 246 five-star ratings and 6 one- or two-star ratings (2%). Reviews dated back to 2021. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.92% adjustment to that signal. This added 0.22 score points before the depth deduction and confidence limit.
Recent ratings. Recent feedback remained strongly positive. Ratings averaged 4.8 across 44 reviews over 12 months, 4.8 across 16 reviews over 6 months and 5.0 across 5 reviews over 3 months, through November 2, 2026.
Rating trends. Ratings improved slightly from an already strong lifetime average. The 3-month average rose from 4.91 lifetime to 5.00 — up 0.09 stars, or 1.9%. The five-star share rose from 97.2% to 100.0%, up 2.8 percentage points. This was a small numerical change across 5 recent ratings.
Common themes. A smooth process led the feedback, appearing in 95 of 175 detailed customer reviews (54%), followed by honesty and transparency in 77 (44%) and good communication in 66 (38%). Other common themes included knowledge and capability in 49 (28%). Reviews could mention multiple themes.
Review relevance. We classified 221 of 253 reviews (87%) as relevant to the home-selling experience. Another 14 concerned business partners, property buyers, another business and neighbors. The remaining 18 reviews had too little text to analyze. All 253 star ratings remained in the lifetime rating record.
Recent activity
Top 10% in TN
Company activity · As of November 2, 2026 — our latest collection date.
My Tennessee Home Solution has recent review activity. Its recent review volume is higher than similar companies, and its 6-month review pace is stable, at 0.7× its lifetime average pace. The company received fewer reviews in the latest 3 months — 5 reviews versus 11 reviews in the preceding 3 months. The company also completed enhanced screening with our team. It is an active Clever Offers investor partner. Its Activity score of 85/100 places it around the top 13% of comparable cash buyers serving multiple markets.
Recent review volume. The company received more reviews than similar companies across all 3 periods. We counted 44 reviews over 12 months, 16 over 6 months and 5 over 3 months. Similar companies had median counts of 5, 2, and 1, respectively.
Recent review pace. Its 6-month review pace is stable, at 0.7× its lifetime average pace. Its latest 3-month pace was 0.4×, compared with 1× over 12 months. Recent rates averaged 2.7 reviews per month over 6 months, 1.7 over 3 months and 3.7 over 12 months, versus a lifetime average of 3.8. The record contains 253 reviews dating back to 2021. This gives the recent comparisons a substantial historical basis.
Review freshness. Its latest review on file was September 28, 2026 — less than 6 weeks old as of our last data refresh. 6% of all reviews appeared within the last 6 months, and the average review age was about 2.5 years.
Other business activity. My Tennessee Home Solution claimed its directory profile and completed enhanced screening with our team. The company is an active Clever Offers investor partner. We have no business interview or reviewed purchase figure on file.
Credibility signals
Top 5% in TN
My Tennessee Home Solution has a very strong credibility profile (#2 of 48 in TN). We identified the company’s leadership, business structure, and buying model. The company reports operating since 2021 on its website. We have 5 years of documented review history. We identified 3 relevant complaints, but they did not result in a deduction.
Verification. We identified Google and BBB profiles. The BBB records we reviewed list accreditation since 2022. They list an A+ rating. Its Google Business Profile was verified. My Tennessee Home Solution claimed its directory profile and completed enhanced screening with our team. The company is a Clever buyer partner.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 100/100 for depth and transparency. It includes company background, team information, buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Jordan Isham as co-founder and Charles Chandler as co-founder. BBB lists the business as an LLC. Its website identifies it as a direct buyer. No related businesses or DBAs were identified. The company describes a mortgage-based purchase program.
Track record. My Tennessee Home Solution reports operating since 2021 on its website. BBB lists February 8, 2021 as its business-start date, July 6, 2021 as its incorporation date, and October 29, 2021 as its profile-opening date. Reviews on file date back to May 24, 2021. Reviews appear in 62 of the 67 months covered by our records. Reviews appear regularly across the observed period, providing a consistent signal of ongoing customer activity.
Complaints and red flags. We identified 3 relevant complaints. Accounts allege an undisclosed intermediary role, unexpected inspections and a disputed release fee. The company reports an agreed resolution. The company cites binding contractual terms. Contracts were unavailable; company-reported resolution was not independently confirmed by the customers. The allegations remain unverified.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile, BBB profile and Clever partner relationship
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 253 accepted third-party reviews
- Established public history: Accepted review activity since 2021
- Recent activity: 44 reviews in the recorded 12-month window; latest 1 month before collection
Additional verification
- BBB status: Accredited, A+
- Clever partner relationship: Current partner
Company-provided information
- Claimed profile: The company claimed this profile
- Enhanced screening: Company-reported business details received; not independently verified
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: My Tennessee Home Solution
What reviewers say
Notable findings
- 95 of 175 analyzed reviews (54%) mention smooth process.
- No recurring complaint pattern met our reporting threshold.
Reviews analyzed
253 public reviews
− 32 too short, irrelevant, or duplicate
− 46 relevant, but too general
175 detailed reviews with clear themes
Excluded: 14 outside the seller experience (e.g., business partners, home buyers); 18 with too little text to assess.
Review themes
Positive feedback
95 reviews describe the process as easy, smooth, or straightforward.
77 reviews praise honesty, transparency, or following through on promises.
66 reviews praise communication or being kept informed.
49 reviews describe the team as knowledgeable, capable, or professional.
48 reviews mention respectful or compassionate treatment.
46 reviews mention a fast or on-schedule closing.
Next steps if you’re considering My Tennessee Home Solution
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
How Clever Offers works
Tell us about your home
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Sell on your terms
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; review data up to date as of September 3, 2026; complaint data partially collected on September 3, 2026; reviews checked for updates on November 2, 2026.
- Google (1), profile information up to date as of October 21, 2026; reviews checked for updates on October 21, 2026 (no new reviews).
- Google (2), profile information up to date as of October 21, 2026; review data partially collected on October 21, 2026; reviews checked for updates on October 21, 2026.
- Enhanced screening.