Home Options Group: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
Home Options Group
Home Options Group earns an excellent overall score. Its high customer ratings and strong business credentials are strengths.
Overall score
#11 of 180 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.9 (77 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2019
About
Home Options Group buys homes directly for cash in the Tampa, Florida area and works with investor partners. When it buys, sellers can skip repairs and cleaning without fees or commissions.
Read the full bioOffers & terms
- Buys:
- Single-family Townhomes Mobile Manufactured
- Terms:
- As-is Covers closing costs 7-day closings Flexible closing
- Situations:
- Divorce Relocation Inheritance Probate
Score breakdown
Review explorer
Is Home Options Group legit?
Yes — our research suggests Home Options Group is a legitimate business. We found BBB accreditation, 77 third-party reviews and review activity within the past year.
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Company bio
Home Options Group is a cash property buyer based in New Port Richey, Florida, buying in the Tampa area. Justin Setzer owns the business, and Christa Setzer is vice president. Justin says he has lived in Tampa or Pasco County his whole life. The company buys directly and works with a network of trusted investors. If it can’t purchase a property, it can guide sellers toward other options.
For its own purchases, sellers can skip repairs and cleaning without fees or commissions. It considers manufactured homes on land and tenant-occupied properties without waiting for leases to expire. After a brief walkthrough, the team typically provides a written offer with no pressure to accept. Sellers choose the closing date, and a local title company handles the sale.
Offers & terms
- Property type(s)
- Single-family Townhomes Mobile Manufactured Land Commercial
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs 7-day closings Flexible closing
- Seller situations
Ownership
- Owner
- Justin Setzer
- Leadership
- Christa Setzer
- Founded
- 2019
Operations
- Business type
- Cash home buyer
- Business model
- Direct cash buyer · Cash Offer Marketplace
- Ownership structure
- Independent operator
- Operating scale
- Tampa
Contact
- Website
- homeoptions.us
- Phone
- (813) 797-5316
- Contact address
- 4212 Little Rd, New Port Richey, FL 34655
Our ratings & analysis
Overall score
#11 of 180 similar
Home Options Group has an excellent overall score. It ranks 11th out of the 180 Florida cash home buyers we’ve scored. It has excellent customer ratings, averaging 4.9 stars across 77 ratings. Recent review activity is 2.1x its lifetime pace, though that amounts to 13 reviews in the past 6 months. Its strong business credentials include BBB accreditation with an A+ rating.
Home Options Group vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 90 | 92 | 91 | 91 |
| Avg rating | ||||
| Recent activity | High | High | High | High |
| Founded | 2019 | 2008 | 2005 | 2015 |
| BBB status | Accredited, A+ | Not accredited, A+ | Accredited, A+ | Not accredited, A |
| Coverage | Local | Regional | Regional | Regional |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Top 25% in FL
Home Options Group has a strong customer experience profile. Its substantial review record was overwhelmingly positive. In the latest 3 months, the newest available average was slightly lower, but most recent ratings remained five-star. Its Customer Experience score of 92/100 places it around the top 15% of comparable cash buyers serving a single market.
Lifetime ratings. Lifetime feedback was strongly positive: 77 rated reviews averaged 4.9/5, with 72 five-star ratings and 1 one-star rating. Reviews dated back to 2020. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.34% adjustment to that signal. This added 0.08 score points before the depth deduction and confidence limit.
Recent ratings. Recent feedback remained strongly positive. Ratings averaged 4.8 across 24 reviews over 12 months, 4.7 across 13 reviews over 6 months and 4.5 across 8 reviews over 3 months, through November 1, 2026.
Rating trends. The 3-month average fell from 4.90 lifetime to 4.50 — down 0.40 stars, or 8.1%. The five-star share fell from 93.5% to 87.5%, down 6.0 percentage points. The average remained strongly positive: 7 of 8 ratings were five-star. The small sample limited confidence in a continuing trend.
Common themes. A smooth process led the feedback, appearing in 25 of 48 detailed customer reviews (52%), followed by honesty and transparency in 22 (46%) and fast closings in 21 (44%). Fair pricing and good communication each appeared in 13 (27%). Reviews could mention multiple themes.
Review relevance. We classified 54 of 77 reviews (70%) as relevant to the home-selling experience. Another 10 concerned business partners and 2 concerned initial contacts without reported outcomes. The remaining 11 reviews had too little text to analyze. All 77 star ratings remained in the lifetime rating record.
Recent activity
Top 25% in FL
Company activity · As of November 1, 2026 — our latest collection date.
Home Options Group has recent review activity. Its recent review volume is higher than similar companies, and its 6-month review pace is accelerating, at 2.1× its lifetime average pace. We lack direct business-activity data, including purchase figures. Its Activity score of 84/100 places it around the top 11% of comparable cash buyers serving a single market.
Recent review volume. The company received more reviews than similar companies across all 3 periods. We counted 24 reviews over 12 months, 13 over 6 months and 8 over 3 months. Similar companies had median counts of 3, 1, and 0, respectively.
Recent review pace. Its 6-month review pace is accelerating, at 2.1× its lifetime average pace. Its latest 3-month pace was 2.5×, compared with 1.9× over 12 months. Recent rates averaged 2.2 reviews per month over 6 months, 2.7 over 3 months and 2 over 12 months, versus a lifetime average of 1.1. The record contains 77 reviews dating back to 2020. A few reviews can noticeably change the recent pace.
Review freshness. Its latest review on file was October 23, 2026 — less than 2 weeks old as of our last data refresh. 17% of all reviews appeared within the last 6 months, and the average review age was about 2.5 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 10% in FL
Home Options Group has a very strong credibility profile. We identified the company’s leadership, business structure, and buying model, supported by a broad online presence. The company reports operating since 2019 on its website. We have 6 years of documented review history. The main limit on its score was website depth and transparency. We found no specific legitimacy concerns or review-integrity red flags in the retained source material, so there were no deductions.
Verification. We identified Google, BBB, and Facebook profiles. The BBB records we reviewed list accreditation since 2021. They list an A+ rating. Its Google Business Profile was verified. Home Options Group has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 80/100 for depth and transparency. It includes team information, buying and service information, the process and terms, and customer testimonials or work examples.
Business details. We identified Justin Setzer as the company’s owner. The BBB information we reviewed names Christa Setzer as vice president. The BBB records we reviewed identify Justin Setzer as president. BBB lists the business as a corporation. Its website identifies it as a direct buyer. The business information we reviewed also describes buyer referrals. No related businesses or DBAs were identified. The company describes finding buyers through a network of other investors when that better suits a seller.
Track record. Home Options Group reports operating since 2019 on its website. BBB lists March 21, 2020 as its business-start date, February 21, 2020 as its incorporation date, and November 25, 2020 as its profile-opening date. The reported start dates differ across sources. We did not treat that discrepancy as a red flag. Reviews on file date back to October 15, 2020. Reviews appear in 36 of the 74 months covered by our records. The longest period without a recorded review was 6 months.
Complaints and red flags. No specific legitimacy concerns or review-integrity red flags were identified in the retained source material.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile, BBB profile and BBB license or registration listing
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 77 accepted third-party reviews
- Established public history: Accepted review activity since 2020
- Recent activity: 24 reviews in the recorded 12-month window; latest less than a month before collection
Additional verification
- BBB status: Accredited, A+
- License or registration: Listed in the BBB profile; issuer: Florida Department of Business & Professional Regulation. Current status not independently checked.
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: Home Options Group
What reviewers say
Notable findings
- 25 of 48 analyzed reviews (52%) mention smooth process.
- No recurring complaint pattern met our reporting threshold.
Reviews analyzed
77 public reviews
− 23 too short, irrelevant, or duplicate
− 6 relevant, but too general
48 detailed reviews with clear themes
Excluded: 12 outside the seller experience (e.g., business partners, agent business relationships); 11 with too little text to assess.
Review themes
Positive feedback
25 reviews describe the process as easy, smooth, or straightforward.
22 reviews praise honesty, transparency, or following through on promises.
21 reviews mention a fast or on-schedule closing.
13 reviews say the offer or overall deal felt fair.
13 reviews praise communication or being kept informed.
11 reviews mention respectful or compassionate treatment.
Next steps if you’re considering Home Options Group
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
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Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; review data up to date as of September 3, 2026; complaint data up to date as of September 3, 2026; reviews checked for updates on November 1, 2026.
- Google (1), profile information up to date as of October 19, 2026; reviews checked for updates on October 19, 2026 (no new reviews).
- Google (2), reviews checked for updates on October 30, 2026.