Cleveland House Buyers: Review & Ratings (November 2026)
Written by Jamie Ayers
+2 others
Edited by Andrew Whytock
Reviewed by Ben Mizes
Cleveland House Buyers
Cleveland House Buyers has an excellent overall score. Its high customer ratings and strong business credentials are strengths.
Overall score
#9 of 67 similar
At a glance
- Profile status
- Verified
- Avg rating
- 4.9 (86 reviews)
- BBB status
- Accredited, A+
- Founded in
- 2004
About
Cleveland House Buyers buys homes for cash in the Cleveland area. It's been in business since 2004. Help is available in English and Spanish. Sellers can leave unwanted items behind.
Read the full bioOffers & terms
- Buys:
- Single-family Multifamily Condos Mobile
- Terms:
- As-is Covers closing costs 14-day closings Cleanout services
- Situations:
- Divorce Relocation Downsizing Inheritance
Score breakdown
Review explorer
Is Cleveland House Buyers legit?
Yes — our research suggests Cleveland House Buyers is a legitimate business. We found BBB accreditation, 86 third-party reviews and review activity within the past year.
View verification checklistCompare similar cash home buyers
97
Clever OffersBest overall
Best for most sellers. Compare competitive cash offers and other options in one place.
Request offers
92
Cleveland Cash Offers
Cleveland cash home buyer. Buys single-family homes and duplexes as-is.
Read review
91
Lorain County Homebuyers
Family-owned cash home buyer based in Amherst, operating around Cleveland.
Read review
75
Opendoor
Sell your home directly for cash, with optional additional proceeds after resale.
Read reviewAbout Cleveland House Buyers
Company bio
Cleveland House Buyers is a property investor based in North Royalton, buying in the Cleveland area and Ohio communities including Twinsburg. Joe Lieber owns the company. It’s been in business since 2004 and identifies as family-owned. Its website says Joe began investing in 1998 and has bought and sold more than 1,700 properties. Help is available in English and Spanish.
The business purchases homes directly and works with fellow investors to develop offers. It considers houses, duplexes, condos, and mobile homes with or without land. Sellers can skip repairs, cleaning, commissions, and company fees. Unwanted items can stay behind for cleanup after purchase. Sellers choose their closing date, and a local title company handles the sale.
Offers & terms
- Property type(s)
- Single-family Multifamily Condos Mobile
- Condition(s)
- Any condition
- Terms & perks
- As-is Covers closing costs 14-day closings Cleanout services Flexible closing
- Seller situations
Where they buy
Choose a market to compare cash home buyers near you.
Ownership
- Owner
- Joe Lieber
- Based in
- North Royalton, OH
- Founded
- 2004
- Ownership
- Family-owned
Operations
- Business type
- Cash home buyer
- Business model
- Direct purchase
- Ownership structure
- Independent operator
- Operating scale
- Northeast OH
Contact
- Website
- clevelandhousebuyers.com
- Phone
- (440) 577-6552
- Contact address
- 6685 Royalton RdNorth Royalton, OH 44133
Our ratings & analysis
Overall score
#9 of 67 similar
Cleveland House Buyers has an excellent overall score. It ranks 9th out of the 67 Ohio cash home buyers we’ve scored. It has excellent customer ratings, averaging 4.9 stars across 86 ratings. The newer ratings are all 5-star, though that recent sample is still small. Recent review activity is close to its lifetime average pace, with 13 reviews in the past 6 months. Its strong business credentials include BBB accreditation with an A+ rating.
Cleveland House Buyers vs. similar cash buyers
Swipe to compare
| Metric |
This company
|
|||
|---|---|---|---|---|
| Overall score | 90 | 92 | 91 | 90 |
| Avg rating | ||||
| Recent activity | High | High | High | Medium |
| Founded | 2004 | 2014 | 2011 | 2018 |
| BBB status | Accredited, A+ | Accredited, A+ | Not accredited, A+ | Accredited, A+ |
| Coverage | Regional | Regional | Local | Statewide |
| Company page | Visit website | Read review | Read review | Read review |
Customer experience
Top 25% in OH
Cleveland House Buyers has a strong customer experience profile. Its substantial review record was overwhelmingly positive. In the latest 3 months, recent ratings improved slightly from an already strong lifetime average. Its Customer Experience score of 92/100 places it around the top 14% of comparable cash buyers serving multiple markets.
Lifetime ratings. Lifetime feedback was strongly positive: 86 rated reviews averaged 4.9/5, with 84 five-star ratings and 2 one-star ratings. Reviews dated back to 2023. Our methodology adjusts small rating samples toward the typical company rating, then maps the adjusted rating to a score and applies a small review-depth deduction that decreases as the record grows. Volume credit grows with every rating, with an additional small adjustment that grows fastest over the first few hundred ratings and then slows. It strengthens the distance from the neutral, sample-adjusted 4.5-star signal; this record received a 0.38% adjustment to that signal. This added 0.09 score points before the depth deduction and confidence limit.
Recent ratings. Recent feedback remained strongly positive. Ratings averaged 4.8 across 18 reviews over 12 months, 5.0 across 13 reviews over 6 months and 5.0 across 8 reviews over 3 months, through November 1, 2026.
Rating trends. Ratings improved slightly from an already strong lifetime average. The 3-month average rose from 4.91 lifetime to 5.00 — up 0.09 stars, or 1.9%. The five-star share rose from 97.7% to 100.0%, up 2.3 percentage points. This was a small numerical change across 8 recent ratings.
Common themes. A smooth process led the feedback, appearing in 52 of 71 detailed customer reviews (73%), followed by honesty and transparency in 38 (54%) and fast closings in 28 (39%). Other common themes included good communication in 27 (38%). Reviews could mention multiple themes.
Review relevance. We classified 76 of 86 reviews (88%) as relevant to the home-selling experience. Another 6 concerned initial contacts without reported outcomes, neighbors, business partners and property buyers. We excluded 1 duplicate entry and 3 reviews with too little text from sentiment analysis. All 86 star ratings remained in the lifetime rating record.
Recent activity
Top 25% in OH
Company activity · As of November 1, 2026 — our latest collection date.
Cleveland House Buyers has recent review activity. Its recent review volume is higher than similar companies, and its 6-month review pace is stable, at 1.1× its lifetime average pace. We lack direct business-activity data, including purchase figures. Its Activity score of 83/100 places it around the top 16% of comparable cash buyers serving multiple markets.
Recent review volume. The company received more reviews than similar companies across all 3 periods. We counted 18 reviews over 12 months, 13 over 6 months and 8 over 3 months. Similar companies had median counts of 5, 2, and 1, respectively.
Recent review pace. Its 6-month review pace is stable, at 1.1× its lifetime average pace. Its latest 3-month pace was 1.3×, compared with 0.7× over 12 months. Recent rates averaged 2.2 reviews per month over 6 months, 2.7 over 3 months and 1.5 over 12 months, versus a lifetime average of 2. The record contains 86 reviews dating back to 2023. A few reviews can noticeably change the recent pace.
Review freshness. Its latest review on file was October 20, 2026 — less than 2 weeks old as of our last data refresh. 15% of all reviews appeared within the last 6 months, and the average review age was about 2 years.
Other business activity. We have no claimed directory profile, completed enhanced screening, business interview, or reviewed purchase figure on file.
Credibility signals
Top 25% in OH
Cleveland House Buyers has a strong credibility profile (#12 of 67 in OH). We identified the company’s leadership, business structure, and buying model, supported by a broad online presence. The company reports operating since 2004 on its website. The main limits on its score were website depth and transparency and 3 years of documented review history. We found no specific legitimacy concerns or review-integrity red flags in the retained source material, so there were no deductions.
Verification. We identified Google, BBB, Facebook, and Yelp profiles. The BBB records we reviewed list accreditation since 2015. They list an A+ rating. Its Google Business Profile was verified. Cleveland House Buyers has not claimed its directory profile or completed enhanced screening with our team.
Website assessment. The website was accessible when checked on September 29, 2026. The website scored 70/100 for depth and transparency. It includes team information.
Business details. We identified Joe Lieber as the company’s owner and president. The BBB records we reviewed identify Joe Lieber as owner / president. BBB lists the business as a corporation. The business information we reviewed identifies it as a direct buyer. BBB lists Real Estate Quest and J.L. Investment Group as alternate business names. A favorable account describes realtor services alongside the company’s cash purchases.
Track record. Cleveland House Buyers reports operating since 2004 on its website. BBB lists October 12, 2004 as its business-start date, October 12, 2004 as its incorporation date, and September 7, 2006 as its profile-opening date. Reviews on file date back to May 16, 2023. Reviews appear in 32 of the 43 months covered by our records. Reviews appear regularly across the observed period, providing a consistent signal of ongoing customer activity.
Complaints and red flags. No specific legitimacy concerns or review-integrity red flags were identified in the retained source material.
Verification checklist
5 of 5 baseline checks are supported by the evidence in our records.
Baseline checks
- Business identity: Confirmed through Google Business Profile and BBB profile
- Current business presence: Website accessible at last check; published phone number
- Public feedback: 86 accepted third-party reviews
- Established public history: Accepted review activity since 2023
- Recent activity: 18 reviews in the recorded 12-month window; latest less than a month before collection
Additional verification
- BBB status: Accredited, A+
Meeting these baseline checks is not a guarantee of current availability or a particular experience or transaction outcome. Compare offers, read reviews, and have a professional review any offers and contracts before moving forward.
Review explorer: Cleveland House Buyers
What reviewers say
Notable findings
- 38 of 71 analyzed reviews (54%) mention honesty, about 1.6x the typical rate for similar cash investors.
- 52 of 71 analyzed reviews (73%) mention smooth process.
- No recurring complaint pattern met our reporting threshold.
Reviews analyzed
86 public reviews
− 10 too short, irrelevant, or duplicate
− 5 relevant, but too general
71 detailed reviews with clear themes
Excluded: 6 outside the seller experience (e.g., neighbors or third parties, agent business relationships); 3 with too little text to assess; 1 duplicate.
Review themes
Positive feedback
52 reviews describe the process as easy, smooth, or straightforward.
38 reviews praise honesty, transparency, or following through on promises.
28 reviews mention a fast or on-schedule closing.
27 reviews praise communication or being kept informed.
25 reviews describe the team as knowledgeable, capable, or professional.
16 reviews say the offer or overall deal felt fair.
Next steps if you’re considering Cleveland House Buyers
Even with a well-supported company record, the quality of an individual offer comes down to its price, terms, and the entity responsible for closing.
-
Get the complete offer in writing
Confirm the purchase price, closing date, seller-paid costs, inspection or cancellation rights, and whether the contract can be assigned to another buyer.
-
Verify who is buying your home
Confirm the legal business name, request proof of funds, and identify the title or closing company. If the brand has multiple offices, verify which office or entity is responsible for your offer.
-
Compare the likely net proceeds
Request at least 2 cash offers when possible. If time allows, compare them with an estimate of what you could net from an as-is listing after fees, repairs, and carrying costs.
How Clever Offers works
Tell us about your home
Share your property details and timeline. We find cash investors and other sell-fast solutions that fit your needs.
Compare your offers
Compare multiple cash offers alongside options like 7 Day Sold. Your Cash Offer Advisor helps you understand pricing, timing, and terms.
Sell on your terms
Choose your best fit and close on your timeline — or decline the offers. Requesting offers is always free, with no obligation or pressure.
Related guides and resources
How we researched and scored this company
Methodology
We research each company using its website, business profiles, and third-party customer reviews. We use company sources to understand its services and terms, and distinguish those claims from independent evidence. When available, we also draw on interviews with company representatives and sellers, and relevant public records.
When there is enough evidence, we calculate an overall score out of 100 using 3 categories:
- Customer experience (67.5%) reflects customer satisfaction, based primarily on average customer ratings and the number of reviews supporting them.
- Recent activity (20%) reflects recent review volume, how recently the company received a review, and how its recent review pace compares with its history. Reviews are a signal of activity, not a count of completed home purchases.
- Credibility (12.5%) considers business verification, website transparency, public engagement, and documented operating history.
Use the company or location identified on this page when interpreting the evidence. A broader company record may not describe every local office. Review history is separate from the company’s founding date.
Limited evidence can restrict what we can assess. A company may appear without a score, and a small review sample may not represent a typical seller’s experience. Scores summarize the evidence available to us; they do not predict an offer price or guarantee a sale or service quality.
Sources
- Company website, website information up to date as of September 2, 2026; website content analysis completed September 4, 2026.
- Better Business Bureau, profile information up to date as of September 3, 2026; review data up to date as of September 3, 2026; complaint data partially collected on September 3, 2026; reviews checked for updates on November 1, 2026.
- Google, profile information up to date as of October 21, 2026; review data partially collected on October 21, 2026; reviews checked for updates on October 21, 2026.