Midgett Realty Review: Is it Worth It?

Jessica Johansen's Photo
By Jessica Johansen Updated April 11, 2024


Midgett Realty Review

Overall rating | Customer experience | Agent quality | Brand visibility and reach | Service value | Locations | Methodology

✍️ Why trust us: We strive to provide objective recommendations and advice. Learn more about how we research.
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Midgett Realty is a family-owned real estate brokerage that serves Hatteras Island and surrounding areas on the Outer Banks of North Carolina. With over 60 years of operating experience, the company oversees 1,100 active listings, manages over 500 properties (including luxury rentals), and works with a team of 10 agents.

Bottom line: Do we recommend Midgett Realty?

Although Midgett Realty seems reliable and the agents experienced, you might get more services at a better price with a low-commission brokerage. For the price, you won’t get any speciality services, like 3D home tours or drone photography, or your agent's full attention, as a large part of the brokerage's business is managing vacation rentals for out-of-state investors. We recommend you shop around before deciding on a brokerage.

What we liked about Midgett Realty was its strong local presence: it's been serving the Hatteras Island community for 60 years, not only with real estate decisions but also with community events. It has a strong social media platform, decent webpage traffic, and strong customer service reviews.

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Midgett Realty: Our in-depth breakdown

Reputation and customer experience

📊 Our rating: 5.0/5

  • Overwhelmingly positive customer reviews on third-party sites
  • Complaints were about rental properties, not real estate agents
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It’s rare for any company to score perfectly on review sites, especially since most customers use third-party sites to give negative feedback. Yet when we analyzed 140 reviews across Midgett’s three offices, we found that the aggregate customer rating was a perfect 5.

We wanted to see if there were any common themes among these reviews, so we ran them through a program that identifies emotional language. Here are the top themes we found:

🟢 Top positive themes 🔴 Top negative themes
  • Professionalism
  • The team
  • Responsiveness
  • None
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In spite of the glowing reviews of its real estate agents, Midgett Realty does have an F on the Better Business Bureau, with seven complaints in the past three years from renters. If you're planning to use Midgett to manage your rental property, you should keep these rental reviews in mind.

Agent quality

📊 Our rating: 4.0/5

  • Average of 16.8 years experience per agent
  • Roughly 5 transactions per year per agent
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Based on the six agents who listed their experience on Realtor.com, we found that the average agent at Midgett has 16.8 years of experience. With 10 agents, Midgett Realty averages around 4.8 transactions per agent annually. That's about right for an agency of this size, especially considering that the company serves only a 15.8 square mile area (Hatteras Island), though it is lower than the industry average of 12 transactions per agent.

You still need to evaluate individual agents, not just the brokerage. We recommend you ask several listing agents questions before you settle on one, and ask for sales numbers and references from past clients.

Brand reach and visibility

📊 Our rating: 4.0/5

  • Strong presence in a small beach town
  • Decent online and social media presence
  • Highly active in local community
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Midgett Realty’s brand reach and visibility is relatively on par with similar brokerages. It has only three offices and serves a 15-square-mile market — a fraction of most areas in North Carolina. Its tight-knit agent network is heavily focused on the Hatteras Island area, though it also has 1,100 active listings spread across North Carolina and some parts of South Carolina.

As far as digital exposure goes, Midgett Realty is just average. Around 12,000 people search "Midgett Realty" and other branded terms on Google each month. This brings in roughly 26,300 visits every month. Not bad, but not great when compared to other brokerages.

One of Midgett’s strong points is its community presence. The company sponsors numerous local events — from surfing, to new years parties, to sandcastle competitions — and puts on open houses and showings of their rental properties.

Service value

📊 Our rating: 3.5/5

  • Standard, bare bones services only
  • No extras or online functionality
  • Fixed, high commission rates
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Midgett's real estate agents offer you the basic services of a traditional brokerage, such as conducting a CMA and pricing the property, listing it on the MLS, and marketing it through their website and social media channels. The company doesn’t offer specialty services, such as drone photography and 3D walk-throughs.

Compared with other realties, Midgett’s online tools are noticeably lacking. Other brokerages offer home valuation, estimated mortgage calculators, and estimated rental income. Midgett only lists the homes it’s selling on its website, which more or less match the same listings on Zillow (and probably the MLS).

For conventional brokerages, agents may have some flexibility with the rates they charge, though they don't advertise it. If you hire a Midgett agent, you’ll likely pay full commission (around 2–3% of the home sale price). To give you an idea of how that compares, here are the state averages for North Carolina.

» MORE: Average Commission Rates Across the U.S.

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Additional info about Midgett Realty

General contact info (corporate office)

📍 Address 57783 Highway 12

Hatteras, NC 27943

☎️ Phone (866) 348-8819
📱 Social media Facebook



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Midgett Realty local offices and contact information

Midgett Realty has only three offices in the Hatteras Island area.

Office location Phone number

39432 Highway 12

Avon, NC 27915

(252) 995-5333

57783 Highway 12

Hatteras, NC 27943

(252) 986-2841

23198 Highway 12

Rodanthe, NC 27968

(252) 987-2350
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Other Midgett Realty services

This review is focused on Edisto Realty's core real estate agent service. We've listed its other services and links to their respective websites below:

Next steps: Start interviewing agents!

Interview multiple agents (ideally two to three) to ensure you get the best fit and value. Remember: always hire the agent, not the brand. When you’re ready to start searching, check out our guide on how to choose the right real estate agent. Clever’s free agent-matching service makes agent shopping fast and easy, and it can save you money.

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Rating methodology

We evaluate brokerages based on four core criteria we think will help readers make informed decisions. We broke those criteria down into discrete metrics so we could make the score as objective as possible. Here’s a quick breakdown of that criteria and methodology:

Customer experience

Do most people who work with this brokerage have a generally positive experience? Are there any red flags?

What we looked at:

  • Average customer ratings across various third-party review sites, like Zillow, Realtor.com, and Google
  • The content of those reviews, via sentiment analysis tools and manual reading, to pull out key positive and negative themes and summarize key risks and benefits
  • The Better Business Bureau profile for formal complaints

Overall agent quality

How strong is the agent team? What are the chances of ending up with a solid realtor that will meet different needs, preferences, and availability?

What we looked at:

  • Total number of agents vs. offices to gauge how wide the selection is
  • Average experience of the entire team, based on public agent data on sites like Realtor.com and Zillow
  • Average annual transactions per agent, sourced from RealTrends or brokerage-provided data, compared with the industry average

Visibility and reach

How much "brand power" does this brokerage have? Does it increase awareness and get more eyes on your listings, more showings, or quicker offers?

What we looked at:

  • Social media presence across all major consumer-facing social platforms (Facebook, Twitter, and Instagram)
  • Online audience size through web traffic volume and monthly Google searches for the brand name
  • Marketing reach, like listings on all major MLSs and populator listing sites like Zillow and Realtor.com

Value and service quality

How does the brokerage compare with other conventional brokerages? How does it compare with the market rates for commission (~3% listing fees)? Are you getting too little, the right amount, or more service for the tentative fee?

What we looked at:

What we consider "full service" for a real estate brokerage:

  • Professional home valuation
  • Advice on how to stage your home
  • High-quality professional photography
  • Listing on a multiple listing service (MLS) and home-buying websites
  • Open house management
  • Negotiation
  • Assistance with paperwork

Authors & Editorial History

Our experts continually research, evaluate, and monitor real estate companies and industry trends. We update our articles when new information becomes available.

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